Business Etiquette Specialist

Business Etiquette & Customer Service Specialist
Etiquette Awareness Archives
Tips, suggestions and stories ...
Things to keep in mind as you interact with others!

"Etiquette is not about being 'stuffy.'
It's about putting yourself forward in the best possible way,
using courtesy and friendliness to others as your guide,
while still allowing your own personality to shine!"

Table of Contents
Great Customer Service Email (3/4/2014)
Ringing Cell Phones (2/25/2014)
Etiquette For Telephone Messages (2/18/2014)
Don't Put It On The Table! (2/11/2014)
Customer Service Words (2/4/2014)
Push In Your Chair (1/28/2014)
May I Have Your Contact Info -- Please! (1/21/2014)
Emergency Vehicles: Be Courteous & Safe (1/14/2014)
Making A Conversation Work (1/7/2014)
Navigating The Place Setting (12/17/2013)
The Wish Behind The Words (12/10/2013)
4 Tips For The Holiday Season (12/3/2013)
Holiday Etiquette Table Tips (11/26/2013)
Share Something Good (11/19/2013)
Gold Star Service (11/12/2013)
We Know Who You Are ... (11/5/2013)
Choose Your Words (10/29/2013)
What's Mine Isn't Yours! (10/22/2013)
Everyone's A Customer (10/15/2013)
Know The Differences (10/8/2013)
What is your face saying? (10/1/2013)
The Point of Customer Service (9/24/2013)
Who's Texting, Please? (9/17/2013)
Get Well Soon (9/10/2013)
A Conversation Is Not A Monologue (9/3/2013)
Be A Best Guest (8/27/2013)
5 Tips For Outdoor Harmony (8/20/2013)
No Excuses! (8/13/2013)
What's The Hold Up? (8/6/2013)
It' More Than The Stuff (7/30/2013)
Reality Is Not Ideal! (7/23/2013)
Just Ask! (7/16/2013)
Passport to Service (7/9/2013)
"I'm trying to listen..." (7/2/2013)
Be Courteous With Your Ask (6/25/2013)
It's Not About You, It's About Me! (6/18/2013)
Keep "It" Under Control (6/11/2013)
The All-Important Follow Up (6/4/2013)
The Interview (5/28/2013)
The Job Hunt (5/21/2013)
Signing Off (5/14/2013)
The Email Salutation (5/7/2013)
What Makes It Special? (4/30/2013)
You're How Old? (4/23/2013)
Listen To What You're Writing (4/16/2013)
What's In A Name (4/9/2013)
Who Is It About, Anyway? (4/2/2013)
Reach Out -- Really! (3/26/2013)
Getting To Know Someone (3/19/2013)
More Than A Jacket (3/12/2013)
The Best Way To Reach Me (3/5/2013)
What's Your Message? (2/26/2013)
The Point of No Return (2/19/2013)
Developmental Disabilities Deserve Respect (2/12/2013)
On-Line Incivility (2/5/2013)
Small Detail, Big Impact (1/29/2013)
Ah-choo! Etiquette (1/22/2013)
Let's Talk Texting (1/15/2013)
It's More Than Disappointing (1/8/2013)
Moving Forward (1/2/2013)
Let's Celebrate! (12/26/2012)
This Holiday Season (12/18/2012)
Gift Giving At Work (12/11/2012)
A Missed Opportunity (12/4/2012)
Take YOUR Seat, Please (11/27/2012)
Be Thankful (11/20/2012)
It's In The Ask (11/13/2012)
Upon Request Only (11/6/2012)
Trick-or-Treat ... or Not! (10/30/2012)
Possession Does Not Equal Permission (10/23/2012)
10 Things About Facebook (10/16/2012)
Watch Your Words (10/9/2012)
"Would You Like To Buy ...? (10/2/2012)
Live Your Statement (9/25/2012)
Play Ball From The Spectator Seats (9/18/2012)
Let's (Not) Talk Politics (9/11/2012)
Celebration Made Right (9/4/2012)
Share A Thumbs Up (8/28/2012)
You Just Can't! (8/21/2012)
Part II: The Guest (8/14/2012)
Part I: The Host (8/7/2012)
Time Matters (7/31/2012)
In Person Or On-Line, No Difference (7/24/2012)
Pool Time! (7/17/2012)
8 Tips For Summer Business Dress (7/10/2012)
The Stars & Stripes (7/3/2012)
My Name Is (blank). (6/26/2012)
Share The News (6/19/2012)
Pomp & Circumstance (6/12/2012)
Warehouse Wisdom (6/5/2012)
8 Tips For An Overnight Stay (5/29/2012)
A Change of Meaning (5/22/2012)
Service Vs. Care (5/15/2012)
Pardon Your Interruption (5/8/2012)
You Should Smile! (5/1/2012)
Personalize It (4/24/2012)
Perception Matters (4/17/2012)
I Hear You! (4/10/2012)
Well, Now What? (4/3/2012)
How Long Should It Take? (3/27/2012)
Speak Up! (3/20/2012)
Mistakes (3/13/2012)
Make No Assumptions (3/6/2012)
Turn It Around (2/28/2012)
Persistence Pays Off (2/21/2012)
There's No Such Thing (2/14/2012)
You Are Where You Work (2/7/2012)
Tune In (1/31/2012)
Claim Your Space (1/24/2012)
Where Do You Start? (1/17/2012)
Here's A Solution (1/10/2012)
Before You Move On (1/3/2012)
Cheers! (12/27/2011)
Not Always Easy (12/20/2011)
Holiday Odds & Ends (12/13/2011)
The Office Celebration (12/6/2011)
A Tangible Thanks (11/29/2011)
But Why? (11/22/2011)
What Is Your Approach This Year? (11/15/2011)
Can You Smell Me Now? (11/1/2011)
Check, Please! (10/25/2011)
No More Bullying (10/18/2011)
On A Scale of 1 To 5 (10/11/2011)
Writing The Recommendation (10/4/2011)
"Petiquette" (9/27/2011)
Up In The Air (9/20/2011)
At No Cost (9/13/2011)
Pride (9/6/2011)
Be The Change (8/30/2011)
To Tip & How Much? (8/23/2011)
How Do You Pass? (8/16/2011)
Interpreting Interruptions (8/9/2011)
Just A Door ... (8/2/2011)
A Question For Thought (7/26/2011)
Raising Cultural Awareness (7/19/2011)
Pedestrian Accountability (7/12/2011)
Parking Lot Etiquette (7/5/2011)
Policies Should Be Elastic (6/28/2011)
Your Appearance Is An Impression (6/21/2011)
Oh, The Smell of Chocolate! (6/14/2011)
Manners Shouldn't Take A Vacation (6/7/2011)
Playing Tourist (5/31/2011)
A Few Table Basics (5/24/2011)
Some Consideration, Please! (5/17/2011)
What DO You Say In Response? (5/10/2011)
From Goldfish to Gophers (5/3/2011)
The Follow-Up (4/26/2011)
People Do Business With: (4/19/2011)
I Know You! (4/12/2011)
You Have Been Chopped! (4/5/2011)
In The Public Eye (3/29/2011)
Networking Works (3/22/2011)
Tell Me Why (3/15/2011)
How Do You Stand? (3/8/2011)
Networking Quick Tips (3/1/2011)
Who Is It Supposed To Be About? (2/22/2011)
Meeting Etiquette Part II (2/15/2011)
9 Tips for Meeting Etiquette (2/8/2011)
The Benefit To An RSVP (2/1/2011)
Inappropriate Attendees (1/25/2011)
Your Carriage Awaits (1/18/2011)
When "Maybe" Means No (1/11/2011)
It's All In The Presentation (1/4/2011)
A Toast! (12/28/2010)
Smile ... You WILL Get Through It! (12/21/2010)
Are Host Gifts Necessary? (12/14/2010)
What To Do ... ? (12/7/2010)
As You Venture Forth... (11/30/2010)
First of the Season (11/23/2010)
Privacy Protection, Please (11/16/2010)
Avoid The Squish (11/9/2010)
There's A Bear Behind You! (11/2/2010)
Grocery Store Etiquette (10/26/2010)
The First Contact (10/19/2010)
Just Say Thank You (10/12/2010)
Satisfaction Not Always Possible (10/5/2010)
You Are How You Drive (9/28/2010)
You Just Never Know ... (9/21/2010)
Back To Basics (9/14/2010)
Filled To Over-Flowing (9/7/2010)
Not The Expected Response (8/31/2010)
Make Mine "Unlisted" (8/24/2010)
Here's What To Do (8/17/2010)
Summertime and the Style is ... ? (8/10/2010)
"Presenting ..." (8/3/2010)
Be Effective, Not Irritating (7/27/2010)
"Shoveling" is for the Garden (7/20/2010)
Does Your Back Match Your Front? (7/13/2010)
When NOT To Make An Entrance (7/6/2010)
It's Been An Experience! (6/29/2010)
Your Reply Not Needed (6/22/2010)
Three Little Words, BIG Meaning (6/15/2010)
Good Vs. Great (6/8/2010)
Is This The Party To Whom I Am Speaking? (6/1/2010)
Hey, Move It! (5/25/2010)
Don't Add To The Problem (5/18/2010)
The Referral Reflection (5/11/2010)
Paddling Like A Duck (5/4/2010)
It's About Choices (4/27/2010)
Missing Phone Booths (4/20/2010)
Wrong On Many Levels (4/13/2010)
Recognition Feels Great! (4/6/2010)
So Pushy It Was Funny! (3/30/2010)
Networking Impressions (3/23/2010)
Make The Most of Your Profile (3/16/2010)
Alone But In Great Company (3/9/2010)
May I Ask A Favor? (3/2/2010)
Rude or Productive? (2/23/2010)
Cubicle Manners (2/16/2010)
Social Media: How To Have Impact (2/9/2010)
It's In The Words (2/2/2010)
Who Called? (1/26/2010)
Reach Out With A Thought (1/19/2010)
Let Me Make It Convenient For ... Me (1/12/2010)
Move It Along (1/5/2010)
Starting Out Fresh (12/29/2009)
Ins & Outs of Holiday Chit Chat (12/22/2009)
Sincerity Counts (12/15/2009)
That's The Spirit! (12/8/2009)
Listen Up! (12/1/2009)
They're Heeere! (11/24/2009)
The Personal Touch (11/17/2009)
The Overwhelming Sales Pitch (11/10/2009)
May We Talk? (11/3/2009)
Listen To Understand (10/27/2009)
Is This A Convenient Time? (10/20/2009)
There Are Germs Out There! (10/13/2009)
Before You Walk Away (10/6/2009)
Recognizing Referrals (9/29/2009)
Referrals (9/22/2009)
Wandering Guests (9/15/2009)
What I Learned (9/8/2009)
Email & Personal Boundaries (9/1/2009)
How Do You Respond? (8/25/2009)
Those Pre-Conceived Ideas (8/18/2009)
Knowing The Right Words (8/11/2009)
How Green Are You? (8/4/2009)
They Should Ask Why (7/28/2009)
The Two Didn't Match Up (7/21/2009)
It's Upside Down (7/14/2009)
Be All There (7/7/2009)
Remove Me, Please! (6/30/2009)
Sending Best Wishes (6/23/2009)
My Two Buzz Words (6/16/2009)
Follow Up Your Inquiry (6/9/2009)
Time To Move On (6/2/2009)
Pay A Compliment (5/26/2009)
Give It A "Rest" (5/19/2009)
It's Etiquette Week! (5/12/2009)
Would You Like Me To Call? (5/5/2009)
After the Interview (4/28/2009)
Provide Feedback (4/21/2009)
Reduce The Stress X 2 (4/14/2009)
It's Out There! (4/7/2009)
Welcome Your Guests (3/31/2009)
Networking Follow-up (3/24/2009)
A Thoughtful Guest (3/17/2009)
Showing Appreciation (3/10/2009)
Email the Details (3/3/2009)
Soft Skills Matter! (2/24/2009)
Reach Out Early (2/17/2009)
The Acknowledgement Email (2/10/2009)
Remember This Word (2/3/2009)
Keeping Connected (1/27/2009)
Was I Being Screened? (1/20/2009)
Social Networking (1/13/2009)
Change of Plans (1/6/2009)
The Art of Re-Gifting (12/23/2008)
Gift Giving Among Colleagues (12/9/2008)

Jodi Blackwood

Business Etiquette & Customer Service Specialist
Vancouver, Washington 98685

mailto:jodi@jodiblackwood.com
www.jodiblackwood.com

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