Etiquette Awareness

Tips, suggestions and stories...

Things to keep in mind as you interact with others

"Etiquette is not about being 'stuffy.'   It's about putting yourself forward in the best possible way, using courtesy to others as your guide, while still allowing your own personality to shine!"


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UPCOMING CLASSES

10/11   $69
Customer Service: 
It's An Attitude, Not A Department!


11/1 - 11/10   $239
Business Etiquette Combo:

1. Distinguish Yourself From  the Competition

2. Business Communication


3. Networking With Distinction

4. Art of the Business Meal

(Classes may also be taken separately at $69 each.)

For more information and registration, visit classes or contact Jodi.

I help individuals and businesses polish their ability to stand out among their competition. 
 
Visit my website to see what I can do for you!

Someone attempted to bully me recently. As I was reversing out of a parking space in a small lot, a service van came flying around the corner to a dead stop, directly behind me. He obviously expected me to pull all the way back in to accommodate his speedy passage, honking the horn to ensure I got his point.


What he failed to realize was that he was the one driving around with his company name and phone number posted in large print on the side of his truck -- I was not.

That same day, I watched someone else zipping along the freeway, weaving in and out of traffic in an effort to get where he was going as quickly as possible, regardless of speed limits, road condition and any other vehicles around him.

As he flew by me, I caught sight of his business name and phone number on his back windshield -- if I had driven a little faster, I would have been able to tell what kind of personal training he offered. I doubt it had anything to do with safety or courtesy.

We think we are anonymous when we are in our cars, so we sing to the music, grimace at our thoughts, scream to release tension or laugh out loud for no reason. But sometimes people may be aware of a whole lot more than you realize!


Remember...
 
We offer up a first impression from much more than our body language, greeting, posture and appearance. If you use a vehicle as part of your marketing plan, are you sure you are sending the right message?

Please feel free to send me any of your
etiquette or customer service questions or stories!
Previous editions of Etiquette Awareness
may now be
viewed
at my website,
www.jodiblackwood.com

Jodi Blackwood
Business Etiquette & Customer Service Specialist
Speaker & Seminar Leader

"Etiquette is about polishing your approach,
not changing who you are."

mailto:jodi@jodiblackwood.com
360-798-4912
www.jodiblackwood.com