Etiquette Awareness

Tips, suggestions and stories...

Things to keep in mind as you interact with others



"Etiquette is not about
being 'stuffy.'   
 
It's about putting yourself forward in the best possible way, using courtesy and respect for others as your guide, while still allowing your
own personality to shine!

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Quick Tips on-line.

 
When we had news to share, we used to think in terms of "shouting it from the roof tops". Then along came Facebook and the ability to tell everyone we know (or have "friended") with the push of a button.

The problem is, there are people in our lives that should be notified in a more personal manner, and whatever the news may be, failure to do so may cause hurt, angry and upset feelings that can be long lasting. So what is a more positive way to handle announcements?

1. Send an email or make a telephone call to close friends and family before making a public announcement. Some information, such as a pregnancy, divorce or death, has shock value, and finding out along with "everyone" diminishes the value of the friendship or relationship.

2. Think carefully about the wording of your posting. Remember that what is put out on the internet stays there, and even if you hit delete,
someone has seen it.

3. Do you want responses to your posting? People are always willing to offer an opinion, and friend or not, sometimes those opinions can be intrusive or less than kind. Include information in your posting as to how you wish to be contacted, i.e. private message, email, phone call, text, or not at all.

4. If you suspect or know that you will be making an announcement in the near future, try to avoid the "mystery lead up" postings ... things like "Such a lousy day; I'm so tired of this!"  People aren't dumb and will start to figure things out. It's also the way rumor, gossip and hurt feelings can get started. 

Negativity gets you nowhere.   


Remember...

Once again, you set the tone for the interaction, be it electronic, by phone or in person. How you approach your announcement will guide others as to how they should react ... In anger? With sadness and understanding? Absolute glee? Quiet satisfaction?   
 
Your actions, your conduct and especially your words are noticed. Are you sending the message you want to everyone involved?  
 

Jodi Blackwood
Business Etiquette & Customer Service Specialist
Speaker & Seminar Leader

"Etiquette is about polishing your approach,
not changing who you are."

mailto:jodi@jodiblackwood.com
360-798-4912 
www.jodiblackwood.com