Etiquette Awareness

Tips, suggestions and stories...

Things to keep in mind as you interact with others

"Etiquette is not about being 'stuffy.'   It's about putting yourself forward in the best possible way, using courtesy to others as your guide, while still allowing your own personality to shine!"


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Is your email inbox filled with messages that friends, family members, colleagues or acquaintances are SURE you will find funny / interesting / touching / beautiful / thought provoking / a call to action?   Would you like to put a halt to the deluge but don't want to risk offending anyone ... so you grit your teeth and continue to simply hit delete?  

There are ways to handle the situation while still preserving relationships.  

To begin with, thank the sender for thinking of you.   Keep in mind that including you on her mailing list was not done out of maliciousness, but because she thought you would genuinely appreciate the information.  

Next, simply ask to be removed!   You may want to include an explanation (or excuse) about the large amount of email that comes across your computer and how you are trying to cut back on the amount of time you spend sitting in front of the screen, or say something about "virus issues"  but it is as simple as speaking up and asking.

Adding a final "I appreciate your help with this!" is a nice extra step; the point is to let the sender know you want to put a stop to the emails, not the relationship.

Otherwise, you can continue to hit delete!


Remember...
 
If the unsolicited email is more of a promotional or marketing type of communication from a business, there should be an opt-out or unsubscribe button included in on the page.   If not, try sending a reply with the words "Please Unsubscribe" in the subject line. 

According to federal law any missive of this type should contain CAN-SPAM compliant language for unsubscribing or the sender may risk federal penalties.  

More info may be found at
http://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003

Please feel free to send me any of your
etiquette or customer service questions or stories!
Previous editions of Etiquette Awareness
may now be
viewed
at my website,
www.jodiblackwood.com

Jodi Blackwood
Business Etiquette & Customer Service Specialist
Speaker & Seminar Leader

"Etiquette is about polishing your approach,
not changing who you are."

mailto:jodi@jodiblackwood.com
360-798-4912
www.jodiblackwood.com