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Some times it is the little things that can help make the difference in feeling comfortable and confident as you interact with people:
1. A name tag belongs on the right shoulder. When you extend your hand for a handshake, the eye travels up the arm to the name tag and the visual connection is made.
2. Become comfortable carrying your beverage in your left hand. This prevents the hand-drop-to-the-side-swipe-before-the-shake that probably everyone is familiar with. Avoid it altogether.
3. A genuine smile is the number one indicator that conversation is welcome. It involves your whole face, from the slight crinkling around the eyes, to a wrinkling of the nose, lifting of the cheeks and showing of some teeth. While the description sounds less than pleasant, the benefits can be tremendous.
4. Maintain good eye contact when speaking with others. It shows you are focused and listening and actually helps make you a better listener.
5. If you forget someone's name, it's ok; it has happened to everyone! Apologize and ask for a reminder. If you can recall details about the person, such as where you previously met, or anything about the conversation, then say so ... it lets the person know she did make an impact.
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