Etiquette Awareness

Tips, suggestions and stories...

Things to keep in mind as you interact with others

"Etiquette is not about being 'stuffy.'   It's about putting yourself forward in the best possible way, using courtesy to others as your guide, while still allowing your own personality to shine!"


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Research shows that your technical skills and knowledge account for 15% of the reason you get a job, keep a job and advance in a job.   The other 85%?   It's connected to your soft skills!

As you interact with others, the words you choose, the way you step forward to introduce yourself and your ability to make small talk are all things that people notice. 

Research also shows that your body language accounts for 55% of your communication, while 7% of the overall impression you make comes from the actual words you speak. 

The rest?  It doesn't really matter because you only have about five to ten seconds to make that first impression.

So while you are entering a room, walking up to introduce yourself to someone, joining in a conversation or saying goodbye to a new contact, be aware that your soft skills are what make the real difference.   At the same time, keep in mind that you have probably already been critiqued.

How do you stand out?

Remember...
 
You have five to ten seconds to make an impression, and while you should be judged by your innate worth, a first impression determines whether someone will take the time to let you reveal it.

Your soft skills are prime qualities that make -- and keep -- you employable.

Please feel free to send me any of your
etiquette or customer service questions or stories!
Previous editions of Etiquette Awareness
may now be
viewed
at my website,
www.jodiblackwood.com

Jodi Blackwood
Business Etiquette & Customer Service Specialist
Speaker & Seminar Leader

"Etiquette is about polishing your approach,
not changing who you are."

mailto:jodi@jodiblackwood.com
360-798-4912
www.jodiblackwood.com