Etiquette Awareness

Tips, suggestions and stories...

Things to keep in mind as you interact with others

"Etiquette is not about being 'stuffy.'   It's about putting yourself forward in the best possible way, using courtesy to others as your guide, while still allowing your own personality to shine!"


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"Hi!   I have a great opportunity / product I would like to share with you; it is SO fantastic I just know you are going to love it.   Do you have 30 minutes to talk?  It will be the best 30 minutes of your week!" 

Does this sound like a really bad info-mercial?   Unfortunately, it is the overture some people take when approaching others.   Subtlety, or the concept of building a relationship (people do business with people they know) doesn't play into it.

If you try to discreetly push these people off with a gentle excuse, you may find yourself on the receiving end of seemingly never-ending follow-up calls ... "Our meeting will only take 30 to 45 minutes and I just want to share this information with you; you don't need to feel obligated to buy anything (although I know you will want to!)"  

So how do you respond to this type of approach in the first place?   Obviously, if you are interested in the opportunity, set the appointment!

However, if you have no interest in pursuing the matter, then say so up front, with a courteous but firm "Thank you, but I'm not interested."   IF there is a second call, a polite repeat of those words, followed by "please don't contact me about this again" should be enough to solve the problem.  

There is no need to make excuses or even offer explanations; your reasons are you own.   By letting the other person know your feelings right away, you are actually doing them a service -- instead of wasting their time on you, they can move on to other, perhaps more lucrative, prospects.

Remember...
 
It is important to support others and I believe most people maintain a willingness to help someone else out.  

Still, there is also the idea of personal boundaries and self-respect; if you don't believe in them, no one else will. 

Please feel free to send me any of your
etiquette or customer service questions or stories!
Previous editions of Etiquette Awareness
may now be
viewed
at my website,
www.jodiblackwood.com

Jodi Blackwood
Business Etiquette & Customer Service Specialist
Speaker & Seminar Leader

"Etiquette is about polishing your approach,
not changing who you are."

mailto:jodi@jodiblackwood.com
360-798-4912
www.jodiblackwood.com