I think most of us know that swearing or using curse words does not go along with the concept of professionalism, yet they can be heard just about everywhere. What type of an effect do they have?
According to a national study*, 64% of employers think less of an employee who repeatedly uses curse words; 57% said they are less likely to promote someone who swears in the workplace.
- Half of workers (51%) reported that they use expletives in the office.
- 95% of those said they do so in front of their co-workers, while 51% do so in front of their boss.
- Workers were least likely to swear in front of senior leaders (17%) and clients (7%).
In other words, 95% feel it is okay to relax their standards with their co-workers, while only half recognize the importance of putting forth a polished image while with the boss. Fortunately, the majority acknowledge the value in minding their words in front of senior leaders and clients.
What kind of an impression does this make?
- 81% of employers will question the person's professionalism
- 71% of employers are concerned with the lack of control, and 68% with the lack of maturity shown
- 54% feel that swearing at work makes an employee appear less intelligent
Bottom line, the use of foul language does not put you in a positive light.
However, it is not just swear words that have impact. Slang and other commonly used expressions are less than attractive, yet they have become part of our every day language. For example:
A few years ago I had a meeting with a businessman. I was impressed with his professionalism and how well he presented himself - right up until he was telling me about something that didn't go right and how "... it just sucked." Oh dear -- the words really didn't go with the overall look he was after.
Your choice of words matter. Using one word to describe something can cause one reaction, while another word with the same meaning can make a completely different impression. If you are angry, say so. Use words such as angry, frustrated, mad, or annoyed - don't say "pissed off". If something goes wrong, say it didn't work, it fell apart, did not come together, or didn't work out - don't say "it sucked".
People may not realize exactly what it is about you that is different, but they will notice there is a level of polish and professionalism to your speech. How do you wish to be perceived?
*Survey conducted by Harris InteractiveŠ from May 14, 2012 to June 4, 2012, and included more than 2,000 hiring managers and 3,800 workers across industries and company sizes.
