Something I talk a lot about in my training sessions is facial expression; more specifically, what does yours say when you aren't thinking about it?
I've been told I look grumpy, which is definitely not the look I'm going for, so I consciously work to keep a smile on my face. I want to come across as friendly and approachable; after all, a smile is the number one indicator that conversation is welcome.
I challenge you to ask someone you trust to keep an eye on you and provide feedback. What type of an expression does your face wear when you aren't thinking about it?
When I suggested this in a recent seminar, a participant spoke up and told me he couldn't see any benefit to thinking about his expression when he was sitting in a meeting or at a conference -- he was there to just listen. What he was not taking into consideration was who might see him, who might choose not to approach him and the opportunities he might miss out on because he didn't look particularly friendly.
It's important to always be aware of the impression you make on other people, and understand that you are always "on-stage" and being watched.
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Remember...
Take a look at people the next time you are out and about; what type of expressions do you see on faces? Keep in mind that sometimes appearances are misleading. While you may think someone is deep in thought, or perhaps upset about something or someone (perhaps you?) s/he may simply be contemplating what to pick up at the grocery store for dinner on the way home.
The human body is capable of over 700,000 movements, most of which can't be controlled. Focus on those that can, such as your eye contact and facial expression -- they play an important role in how others perceive you.
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