Etiquette Awareness

Tips, suggestions and stories...

Things to keep in mind as you interact with others

"Etiquette is not about being 'stuffy.'   It's about putting yourself forward in the best possible way, using courtesy to others as your guide, while still allowing your own personality to shine!"


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We introduce ourselves to make ourselves known. We introduce others for the same reason and whether it is one-on-one or presenting someone to a group, the protocol is much the same.

  • Use both the first and last names in your introduction. Just as I know four men named Mark, help everyone to differentiate who you are talking about. You are introducing the whole person.
  • Know something about the person. When introducing two people, sharing information about common interests will help them start a conversation. When presenting a speaker, you appear professional and prepared. 
  • If you find yourself caught by surprise or unprepared, the less said the better. Rambling on provides you with opportunities to make erroneous statements and show your ignorance.
  • If necessary, it is perfectly acceptable to ask the person you are presenting to help you out. After introducing him by name, follow up with  "Mark, would you please share something about yourself ... what you do ... your interests ..." etc. 
  • When introducing a presenter or speaker, ask for an intro in advance and then follow it, or a close version of it. Mention the purpose of the talk but avoid going into detail as you may be intruding into the presentation itself. Following up with "Please welcome ... " is always a good transition.

The purpose of an introduction is for other people to become acquainted, to learn from each other, to form some sort of bond. Not to listen to you.

Remember...

Performing polished introductions is a skill needed in both professional and social situations. Knowing how to properly introduce yourself and others in a comfortable manner will help to set you apart.

Please feel free to send me any of your
etiquette or customer service questions or stories!
Previous editions of Etiquette Awareness
may now be
viewed
at my website,
www.jodiblackwood.com

Jodi Blackwood
Business Etiquette & Customer Service Specialist
Speaker & Seminar Leader

"Etiquette is about polishing your approach,
not changing who you are."

mailto:jodi@jodiblackwood.com
360-798-4912
www.jodiblackwood.com