Etiquette Awareness

Tips, suggestions and stories...

Things to keep in mind as you interact with others

"Etiquette is not about being 'stuffy.'   It's about putting yourself forward in the best possible way, using courtesy to others as your guide, while still allowing your own personality to shine!"


Join Our Mailing List!

I help individuals and businesses polish their ability to stand out among their competition. 
 
Visit my website to see what I can do for you!
 


With the advent of all of the new technology pertaining to telephones, we take it for granted that everyone has caller id. If you place a call but don't get an answer, well, no worries, because the person you called will still be aware that you tried to connect when you show up on their call log. 


Right?  Not necessarily.

This may be true of cell phones, but unless the person you are calling has added you to their contact list by name, then only your telephone number will show up, and many people do not return phone calls to unknown numbers.

And what about those people who, gasp, aren't conducting business by cell phone? Or don't have caller id? Odd as it may seem to some of you, there are many, many people still out there who fit into this category, and while you may call multiple times, if you don't leave an actual voice message, they will have no idea you are trying to reach them.

If you don't leave a message, you don't have the right to question why -- or become irritated when -- you don't receive a return call.

It's really that simple!

Remember...
 
When leaving a telephone message, leave a "good" one!   State your name, your telephone number, including area code (making sure you speak slowly and clearly here!)   Briefly explain the reason you are calling, then again, repeat your name (first and last) and your 10 digit phone number.

A suggestion: try writing down your phone number as you say it. The point of leaving a "good" telephone message is so that the receiver only needs to listen to it once to obtain all of the information.

Classes Offered In February

Want to feel more comfortable with "how" you are doing things so you can focus on the business at hand?  Join me for a series of four evening classes pertaining to Business Etiquette for only $109.00  February 1 - 10, M & W, 6:00 to 8:30 pm.

  • Distinguish Yourself From The Competition
  • Communication That Matters
  • Networking With Distinction
  • Presenting A Professional Appearance

Pre-registration required through Clark College, Vancouver, WA

Register here


Customer Service: At Attitude, Not A Department ...
Consumers have a multitude of choices available to them every day and they are looking for the outstanding differences: courtesy, image, service and reliability. Are you doing all you can to draw customers to your business ... and retain them? Join me for this three hour class and learn how attention to details really do make the difference. February 17, 5:30 to 8:30 pm.  
Cost: $69.00

Pre-registration required through Clark College, Vancouver, WA

 Register here

Please feel free to send me any of your
etiquette or customer service questions or stories!
Previous editions of Etiquette Awareness
may now be
viewed
at my website,
www.jodiblackwood.com

Jodi Blackwood
Business Etiquette & Customer Service Specialist
Speaker & Seminar Leader

"Etiquette is about polishing your approach,
not changing who you are."

mailto:jodi@jodiblackwood.com
360-798-4912
www.jodiblackwood.com