"Etiquette is not about
being 'stuffy.' It's about putting yourself forward in the best possible way, using courtesy and respect for others as your guide, while still allowing your own personality to shine!
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I enjoy working with
individuals, organizations and businesses of all sizes, helping amateurs and professionals alike
polish their ability to stand out among their competition.
Visit my website or contact me to find out how I may help you!
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Archived editions of Etiquette Awareness are available on my website
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 Join me for more Quick Tips on-line.
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Have you ever been in a discussion with someone, only to have another person step in to join you, and thereby interrupt or completely change your conversation? Sometimes it's not an issue, such as when you are engaged in casual chitchat, but there are other times it can be very disruptive; you have made a point to seek this person out for a specific reason, yet along comes an interloper and just that quickly, your need goes out the window.
Is this done on purpose? Usually not; I believe that the majority of people do not consciously choose to be inconsiderate. People have their own agendas, and as a very self-focused society, we look to take care of our needs without noticing what may be taking place around us. It's not necessarily about interrupting a conversation ... perhaps it's about joining in.
Still, it's frustrating, isn't it? So, as the interrupted party, how should you respond? One option is to simply move along with the change in conversation, realizing that if you are in a public place with a group of people, such as church, work or at a social event, you shouldn't have a real expectation of privacy. Another option would be to acknowledge the disruption by telling the person you were talking with that you will "follow up on the conversation later" and then either politely move along yourself, or continue with the new topic. A benefit to the second choice is that it may discreetly - and courteously - let the uninvited participant know that a boundary was crossed. You might even receive an apology for the interruption.
If you are in real need of an undisturbed conversation with someone, it would be best to make it a private discussion, one where interruptions are not likely to happen. Keep in mind that just about any conversation can go from general to private fairly quickly; as has been said about many other things, "prevention is the best cure."
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Remember...
Before breaking into a conversation, stop and look at the participants. What is their non-verbal language telling you? Are their bodies directly facing each other, straight on? Are their eyes focused on each other, or are they gazing about the room as they talk? Does it appear to be a lighthearted, general conversation, or of a more serious, in-depth nature? Take your cues from those already involved; if they are actively engaged with each other, then leave them be and wait your turn. If you feel it is a more casual, open conversation, then ask if you may join them; don't just jump right in. In all likelihood, they will say yes, but as with everything, courtesy and consideration counts! |
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Jodi Blackwood Business Etiquette & Customer Service Specialist Speaker & Seminar Leader
"Etiquette is about polishing your approach, not changing who you are."
mailto:jodi@jodiblackwood.com 360-798-4912 www.jodiblackwood.com
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