"Etiquette is not about
being 'stuffy.' It's about putting yourself forward in the best possible way, using courtesy and respect for others as your guide, while still allowing your own personality to shine!
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I enjoy working with
individuals, organizations and businesses of all sizes, helping amateurs and professionals alike
polish their ability to stand out among their competition.
Visit my website or contact me to find out how I may help you!
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Archived editions of Etiquette Awareness are available on my website
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 I offer tips, information & share useful articles; find me to find out more!
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Have you ever exchanged business or contact cards with someone, thinking she may be a good person to follow up with at a later date, or that it would be nice to have his contact information on file? Instead, you soon find yourself on the receiving end of newsletters, company announcements, industry alerts, invitations to upcoming events that have nothing to do with your line of business, non-stop promotions, and so-forth.
You probably don't share your contact information with someone because you want to be added to their blanket email list. And just because you have obtained someone's e-mail address does not mean you also have their permission to include them on your distribution list. To do so, uninvited, and without authorization, is not only rude, but may also be illegal. Either way, it speaks poorly of you and your sense of professional courtesy.
So when this happens, what do you do?
Keeping in mind that I am referring to the emails that arrive from people you have actually met at networking or social events, and not the constant stream of spam that fills our in-boxes, it may be as easy as clicking the "Unsubscribe" button typically located at the bottom of the email page or sending a reply with the words "Please remove me from your email list" in the subject line.
But what happens if the offender is a client or important customer, perhaps a mentor, a former boss, or a valued colleague, and you are concerned about damaging your relationship?
1. Send a personal note: "Thank you for the information -- I appreciate you thinking of me. However, I am finding my email inbox overwhelmed with messages and must ask you to remove me from your mailing list."
2. Adding a final "I appreciate your help with this." is a nice touch. The point is to let the sender know you want to put a stop to the emails, not the relationship.
3. You can also grit your teeth and continue to hit Delete.
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Remember...
Keep in mind that including you on a mailing list is not done out of maliciousness, but because someone thought you would genuinely appreciate the information. The majority of people will remove you promptly upon your request - no one wants to hold you captive.
Bottom line, if the person did not agree to be put on the mailing list, their name should not be included. People should not have to opt out of a mailing list they never signed up for.
Professional reputations are at stake.
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You are always making an impression on someone, somewhere. In less than 10 seconds, you are judged by others and the impression is often permanent ... do you find yourself thinking "do-over" more often than you like? Join me for my upcoming class and learn what kind of impact your facial expression and body language have on others, how to introduce yourself properly and what makes for a positive lasting impression. Questions? Please contact me at 360.798.4912 or by email.
Make An Outstanding Impression Thursday, 10/25/2012 6:00 - 9:00 PM $49 This class is offered through Clark College in Vancouver, WA -- registration must be done through the school website. |
Jodi Blackwood Business Etiquette & Customer Service Specialist Speaker & Seminar Leader
"Etiquette is about polishing your approach, not changing who you are."
mailto:jodi@jodiblackwood.com 360-798-4912 www.jodiblackwood.com
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