"Etiquette is not about
being 'stuffy.'
It's about putting yourself forward in the best possible way, using courtesy and respect for others as your guide, while still allowing your
own personality to shine!"
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Research shows that 85% of the reason you get a job, keep a job, and advance in a job is your soft skills.
Whether you are interacting with people face to face, on-line, or by telephone, the impression you make matters.
Would you like to take your professionalism to the next level? Visit my website or contact me to find out how I may help you!
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I attended a meeting just the other day and what is unfortunately an all too-common occurrence became a serious problem - so much so that the person leading the meeting, who was seated next to me, leaned over and said "That is about to drive me nuts!"
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Remember...
The ringing of cell phones is rude. It is disrespectful to everyone else in the room as it intrudes on their ability to listen and/or participate in the activity without unnecessary distraction. It is disrespectful to the person speaking as it sends the message "You are not important enough to receive my full attention." It reflects badly on the offender and is a poor representation of their company; is he that unorganized that he can't remember such a simple thing as turning down his phone? Does she think she's so important that her needs should come above everyone else?
For the record, when I am speaking to a group, I don't make a request for people to turn off their cell phones. For one reason, I usually forget. Second, and more importantly, I assume that anyone in business or employed with any level of responsibility is also mature enough - capable enough - to do so of their own accord, without a reminder from me. In my seven and a half years of speaking and teaching, it has never been a problem.
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Change is unpredictable, and often unsettling. There is usually a vision -- a goal -- an end point -- but getting there may be a difficult journey. Human reaction, awareness, transparency, adaptability, inclusion, clear communication and the ability to bounce back all factor into effective leadership.
Join me for my upcoming class, Successfully Leading Change
Tuesday, 3/4/2014 9 to 12 pm $59 Clark College, Vancouver, WA Register here, or contact Jodi for more information.
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Jodi Blackwood
Business Etiquette & Customer Service Specialist Speaker & Seminar Leader
"Etiquette is about polishing your approach, not changing who you are."
mailto:jodi@jodiblackwood.com 360-798-4912 www.jodiblackwood.com
Connect with me!
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