The Building Business Value newsletter has one purpose - to assist midmarket business leaders in their never-ending quest to build better companies. Whether you are the CEO of your own company, a senior manager of a business unit, or a leader in a company that serves those in the mid market, you will find something in each newsletter to help you serve your stakeholders. Each month we will cover a variety of topics, all focused on leading in the mid market.
We are very conscious that you spend much of your day buried in e-mail, so it is with your permission that we send this newsletter your way.
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| 3 Steps to Changing Attitudes
It all starts with the acceptance of an idea.
| Engaged employees feel a real, personal connection to their company. They have a direct effect on productivity, so it's important for leaders to understand the factors that help build engagement and identify the barriers that stifle it. In service industries, engaged employees can make all the difference with customers. Manufacturing companies are unlikely to produce quality products without the full commitment of engaged employees.
So what does it mean to be an engaged employee? Engaged employees know exactly what is expected of them. They are crystal clear on the behaviors accepted and the results anticipated.
Creating engaged employees means changing people's behavior. Is it possible to change somebody's behavior? Certainly, if you exert pressure and threaten punishment, it is possible to force someone to act differently, but the effect is only temporary. To get people to change from the inside out, you must start with changing their attitudes.
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Peer Advisory Boards & Business Coaching Services
Small-to-medium sized businesses remain the heart of economic growth. With a multitude of business leaders and entrepreneurs all striving for the same goals, the most successful business owners know they must focus only on the vital business tools that can help them rise to the top.
The Alternative Board® (TAB) is an indispensable resource for business owners, presidents, CEOs and partners to find the personal level of success and freedom they seek.
www.tab-bwi.com
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| 1% of Your Company are Thinkers
You'd better make the most of it!
| Recently, I was fortunate enough to listen to a terrific presentation on developing Healthy Habits by Dr. Wayne Andersen. Dr. Andersen is the author of "Dr. A's Habits of Health" and is the Medical Director of the fast growing Medifast Corporation.
During the presentation, Dr. Anderson suggested that "1% of us are thinkers, 3% of us think we are thinkers, and 96% wouldn't be caught dead thinking." Now I can't cite the study that supports his quote but the premise made me think. What if only 1% of the people in your company are 'thinkers'. Perhaps Dr. Andersen is off by a factor of 10! That still suggests that only 10% of your company are thinkers.
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As a business operator, I have been in a position to lead a company during troubled times. Concerns over the direction of the company, sleepless nights worrying about debt and cash flow, high anxiety over closing a deal or a transaction - the challenges seem endless. But I've also experienced the highs of leadership - the real joy of meeting client needs, the fulfillment of shaping a team, and the satisfaction of watching a vision become a reality. As tough as it can be, there is really nothing quite like being a leader in the midmarket.
It is my sincere desire that this newsletter will support leaders in the midmarket as they navigate their way to building stronger, more valuable companies. I welcome your comments.
Sincerely,
Marty
Martin O'Neill
Corsum Consulting, LLC
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A resource full of smart ideas to help educate and inspire decision-makers.
Each issue includes features, interviews, case studies, columns and other departments designed to help this region's CEOs face the daily challenge of running a business.
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The Alternative Board
| The Alternative Board provides a free business newsletter, Tips from the Top®. This business management newsletter will provide you with articles and tips with the knowledge you need to operate a profitable business. Tips from the Top® is written for those at the top by those as the top- business owners, presidents and CEOs.
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| | Marty O'Neill | Marty O'Neill founded Corsum Consulting, which focuses on one goal: helping companies build business value. He is a frequent speaker and consultant on leadership, corporate culture and building business value and is the author of The Power of an Internal Franchise (Third Bridge Press),
Building Business Value (Third Bridge Press) and the co-author of Act Like an Owner (Wiley). As a business operator, Marty started and sold a company, positioned another for an LBO, and helped a third sell for a significant premium. Marty lives on the Magothy River in Maryland with his wife and three children.
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 | | Luke Garwood | |
Luke Garwood has owned and operated technology-based businesses for the past 21 years. He has professional experience in leading Information Technology (IT), Systems Integration, and Construction companies. His specialization is in operational excellence. He has been heavily involved in start-up and high-growth companies for most of his career. He has extensive experience in the overall development and delivery of technology-based solutions, services, and products to the commercial, federal, state, and non-profit sectors. Luke has performed many functions across the companies he has been involved with to include general operations, service delivery, product management, sales, marketing, strategic planning, leadership development and vendor management.
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"Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it."
~ Lou Holtz
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