The Addictive Conversation: How Are You Getting Your Fix?

When we think of the conversations we conduct-with our superiors, with direct reports, with family, even with ourselves-it's difficult to believe that we are addicted to our roles in them. It may even be tough to recognize that most of our conversations fall into repeated patterns at all. But they do. (Read more...)

One Surprising Way to Keep Your Foot out of Your Mouth

Have you ever found yourself saying exactly what you didn't want to say...again? It happens to me. Before I know it, the words are out of my mouth, like a slippery eel, and the conversation ends up taking a predictable pattern, with predictable results. Here's one interesting method you can use to keep your foot out of your mouth and create conversations that get the results you really want. (Read more...)