Use investigation wisely. Never use investigation indiscriminately. There are four main circumstances when investigation should never be used:

1. Discrimination:Only use investigation based on non-discriminatory criteria.  
2. Entrapment: Do not "set up," encourage or entice a claimant into engaging in any activities he/she would not likely engage in under normal circumstances.  
3. Invasion of Privacy: Viewing an employee in places where they have a reasonable expectation of privacy, such as through a window into their home.  
4. Harassment or Intimidation: Make sure the investigation is not done in an obvious or annoying manner.

How do you calculate whether injured employees are returning to work within an appropriate time frame or if they are out on comp for weeks at a time? 

Attorney Ted Ronca clears up confusion. Let your claims be a boring recitation of demonstrable facts, not the exiting, cliff hanging suspense of confusion. 

When things just do not add up, try to identify any fraudulent claims and take appropriate action. How?

What role did video surveillance play in this alleged fraud that started more than two years ago after an occupational injury?

New rules are unveiled to better protect late-night retail workers, including those who work in convenience stores, gas stations, and those who face an especially high risk of assaults.

The 2013 edition has many exciting revisions including Standard Defenses, Claim Leakage, FECA (by Managed Care Advisors), Opioid Abuse control Measures, Wellness, Drug Testing Policies, Control Techniques, Structured Settlements, Physical Therapy Management, Social Media and Workplace Monitoring Fraud Controls and much more.  PRICE SAME AS in 2012.