The First Piece of Information an Employee Receives
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The Employee Brochure is (and should be) the first piece of information employees receive about their roles and responsibilities in the Improvement Plan program and needs to:
- Reiterate the principles of the Improvement Plan program.
- List the benefits employees can expect to receive under workers compensation.
- Discuss the role played by medical providers so employees have a clear understanding of how doctors are used in this process.
- Outline a basic action plan to prepare employees to respond correctly to work-related injuries.
- Outline what injured employees are entitled to and be sure to deliver those benefits on time.
- Write employee brochures at a language level the employees can easily grasp. Translate communication into whatever languages your employees speak.
For initial distribution of the brochure, send it with an introductory letter, a letter about your medical provider, or insert it into pay envelopes with a weekly safety message.
People may argue providing information encourages employees to file claims. However, research shows the benefits of frequent communication outweigh the possibility of employees filing increased new claims. Providing information about the claims process helps employees understand the employer will treat them fairly.
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