|In our series on best practices for each role in WC, today we turn our attention to the "Middle Manager." The Middle Manager will:|
1. Be knowledgeable about costs of workers compensation at their facility.
2. Be able to discuss how much workers compensation "costs" in sales.
3. Be familiar with the basics of the workers comp program.
4. List roles and responsibilities of employees, supervisors, and providers.
5. Identify the names and addresses of medical providers and clinics treating their employees.
6. Obtain and disseminate monthly loss data to capture problems and potential issues and brings them to management's attention.
7. In the event of the injury coordinator's absence, middle managers should be prepared to step in to oversee workers compensation management activities.
8. Track and report monthly to management lost workdays (LWD) for your location.
Monthly loss data reports show management trends in the up/down swings of workers compensation costs so they learn to identify problems before they become full blown. Half the cost of workers compensation is indemnity payments for lost workdays.