 June 14, 2013 |
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Click the Links Below to be Taken to that Discipline's Article(s)
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NATIONAL BRANDING COMMITTEE
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RFP Presentations Completed
 Last week was the next big step in moving to the implementation of the National Branding Campaigns. The entire committee convened at the CKFI offices where nine (9) different organizations made presentations - three (3) call routing organizations, three (3) media agencies, and three (3) creative agencies. The committee also had the opportunity to meet with Swindon Springer & Co, the CPA firm, to review templates of the financial reporting and agree to the processes. The committee came to agreement on the finalists companies in each of the disciplines and is now completing the final due diligence with the expectation of a final decision being announced to the franchisees very soon. These finalists companies are not only exceptional professionals, but they are energized by our industry and the value Comfort Keepers ® brings to so many. Watch next week's Friday Flash!
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INFORMATION SYSTEMS
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June Orientation Classes Begin Next Week
 Don't forget! June enrollment is now open and there's still time for you to join PRISM Onboarding training that starts on Monday! The PRISM Data Warehouse Team is now accepting the June group of 30 franchisees to onboard. To recap, the Comfort Keepers® PRISM Data Warehouse is a new technology that connects to your scheduling system data and Quickbooks, gathers information automatically, and then sends you back rich analytics and performance management reports and dashboards. Over 140 franchise territories are currently connected to reach peak performance with PRISM!
This month we include a new Executive Scorecard feature with the key performance measures that are aligned with the business coaching program. Click here to see a full size version of the sample report found pictured at the right. Sign up today! Onboarding is on a first come first serve basis. The June PRISM orientation training classes begin the week of June 17th. Registration and onboarding is easy. Click here to request an onboarding package or to get request more information. Or click here for a live demo! Questions? Contact Dan Dobbs, Director of Information Services at (937) 665-1339 or email at DanDobbs@ComfortKeepers.com.
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MAINTENANCE SCHEDULED THIS WEEKEND
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Comfort Keepers® Email System Upgrade
 The Comfort Keepers ® email system will undergo server maintenance late Friday evening. Maintenance is scheduled for Friday, June 14 at 10:00 pm EDT through Saturday, June 15 at 8:00 am EDT. Email servers typically retry delivery several times, so we anticipate a delay during the maintenance period, but delivery should be completed once the maintenance is finished. Every effort will be made to minimize any possible disruption.
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OPERATIONS
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PLEASE NOTE
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No Edits to ComfortKeepers.com June 16th - 17th
ComfortKeepers.com will be undergoing some minor web changes to help improve the visitor experience this weekend. You will not be able to make any edits to your individual territory website between Sunday, June 16th at 10:00 pm and Monday June 17th at 8:00 am. Please remember that any changes you attempt to make while the website is being updated will not be saved. Visitors to your site will be unaffected.
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HUMAN RESOURCES
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Affordable Care Act and Legal Issues
Affordable Care Act UpdateOn May 8, 2013, the U.S. Department of Labor (DOL) issued an update stating that employers have until October 1, 2013, to provide notice to current employees of coverage options available through the Health Insurance Marketplace established under the Affordable Care Act. The notice requirement generally applies to employers with one or more employees and at least $500,000 in annual revenue, but specifically applies to certain health care entities, schools, and government agencies. For an update about this important matter, click here to read an article provided by counsel at Bradley Arant Boult Cummings LLP. Legal Issues for JuneAudrey Mross, our expert in Employment Law, updates us this month on Legal issues including OSHA inspections, Social Media and employers' rights, news from the NRLB, immigration laws and more. Plus, read a dozen matters for multi-state employers. Click here for the latest updates.
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MARKETING
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CONGRATULATIONS CONSTANT CONTACT USERS
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Comfort Keepers®' Campaigns Beat Industry Averages
 For those of you using the e-newsletter products from Constant Contact, you'll be happy to know that the open rates of your emails beat the industry open rate and continue to increase! In 2012 your emails were opened 33% of the time, and so far in 2013, they have been opened 34% of the time. Both of these metrics are well above the franchise industry averages of 15.1%. Of those opening the articles in 2012, 11% clicked through from an attached link. And to date, 12% are clicking through. These, too, are above the industry average at 7.5%. What does this mean? People are interested in your messages. And Constant Contact is a great, easy-to-use tool for you to communicate with prospects, referral sources and clients. Share your News You Can Use monthly newsletter for instance. You can easily run results reports to track the number of opened e-mails, click-throughs to your website, bounce-backs, and more. If you are not a Constant Contact user, sign up today for a FREE 60-day trial. Click here to visit Constant Contact.
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WEEKLY WEBINAR THURSDAY, JUNE 20th
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Meet 'People To My Site' and Preview Our New Website Management System
 This fall, you will have a new website! And you will need to have a working understanding of how you'll set up your new site and make changes to the content in the future. We'd like to invite you to join us for one of the weekly webinars scheduled on every Thursday afternoon in June where we'll be communicating People To My Site's strengths and capabilities, and presenting a live demo of Website Builder and Content Management System. This is your chance to preview how the new website will work! We are happy to be working with People To My Site, the vendor that will be building our next website We are currently finalizing the design, and we'll be moving forward with this project throughout the summer months, with a launch planned in the Fall. To join the next webinar, on Thursday, June 20 at 2 p.m. EDT, go to https://www1.gotomeeting.com/register/879665392, and register for this informative webinar. To learn more about People To My Site, visit their site: http://www.peopletomysite.com/.
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SAFETYCHOICE
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CLIENTS AT RISK OF FALLS?
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Help Protect Them with Auto Fall Sensor
 Now you can offer your clients who are at risk for falls another tool so that they can confidently remain at home independently - the new SafetyChoice® Auto Fall Sensor. The device works with the recently introduced G4000 PERS as well as the Cellular PERS, and provides the security of Guardian Medical Monitoring response if a client falls and is unable to push a button to notify help. When triggered by conditions such as a sudden impact or a high velocity drop, the SafetyChoice Auto Fall Sensor will transmit a signal to the support center so the situation can be assessed. There is also a button that can be pressed to transmit a signal to the support center. Cost on this item will be $23 and suggested retail is $42.95. The SafetyChoice Auto Fall Sensor is available now. Questions? Please call your business coach.
Click here to view the product sell sheet. Click here to visit ThinkPatented.
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