News from Ignis Systems

It's been a fun and busy 2012 so far. We started the year by launching Enhanced Results for patient-friendly lab reports and integrating those reports to two patient portals. Twelve sites are installed and happily sending readable lab reports to their patients.

We've bolstered our reporting and analytics-particularly useful for the practice that routes to multiple labs, or the practice with its own office lab. Check out the new reports at Reports>Utilization Reports in your EMR-Link account.

We were invited again to speak at the Lab Manager's War College, the lab industry's executive conference. Our topic will be on EHR Meaningful Use and its impact on lab-to-EHR interoperability.

Finally, you've kept us busy enough that we've had to hire three more folks. We're up to 19 now.

Letter from Ken Willett,

Ignis Systems CEO

Meaningful Use Phase 2 Is Beginning

To Firm Up

The federal government threw something of a wrench into the HIMSS conference in Las Vegas this year by announcing the proposed Meaningful Use Stage 2 (MU2) requirements right in the middle of the conference, on very short notice. Since then some documents have been published online which describe the proposal. Read more

Customer Support: Take Action!

Maintenance Training Courses Offered

How to add a user to EMR-Link
How to add a location of care or lab account to EMR-Link
How to update lab codes and/or descriptions
How to create flowsheets and import them into Centricity
How to add/modify/remove a provider from EMR-Link
How to download a new process order form and import to Centricity

REGI STER NOW: May 8 2012, 8:00 a.m. PT/11:00 a.m. ET

Common EMR-Link Support Questions

Click here for to visit EMR-Link's Support page.

Technical Tips

There are times when EMR-Link isn't working as expected. It's usually something simple, such as a parameter changing or a file that was accidentally deleted. This section gives you some useful tips on solving those issues.

Print Control Maintenance

We have identified an incompatibility between certain versions of Internet Explorer and our old Print Control which causes Internet Explorer to "freeze," sometimes forcing the user to wait 2-5 minutes or forcing a computer shutdown. We have released a new version of the Print Control that resolves these issues. Read more

Customer Contact Update

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