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Welcome to Ignis System's Spring
2011 newsletter!
Here you'll learn about new features to make your job easier, technical tips to keep Centricity and EMR-Link working smoothly, troubleshooting tips for when things aren't smooth, and industry trends that impact us all.
There are now over 250 practices and 4,000 providers using EMR-Link to manage lab and imaging orders and results. We're excited to use this newsletter as another effective way to stay in touch with you all.
With that introduction, we'll get out of the way and let you read on. You'll see this newsletter around the beginning of each quarter.
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Letter from Ken Willett,
Ignis Systems CEO
The Beginnings of Lab Results Standards
Like many of you, we were somewhat disappointed that the Meaningful Use Final Rule from CMS didn't address the issue of standards for lab results reporting. Some initial versions of the rule had limited references to LOINC, but those were removed in the final version. Despite how critical lab results are to clinical decisions, there was no focus on improvement in that area. The Final Rule only says that lab results be delivered as structured data; and even that is optional. And structured data has no precise definition in the rule. Read More |
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Ignis Systems Highlights
We've been busy adding features you've requested and strengthening our team so we can support you better. Here are a few highlights.
- PDF lab reports go live. Last year several Centricity sites went live with PDF lab reports. These nicely formatted reports produced by the lab are downloaded automatically to your patient's EMR charts.
- Radiology solutions. Several Centricity sites are now ordering radiology studies using the same EMR-Link workflow used for their lab requisitions.
Read More |
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Customer Support: Take action!
Upgrade to EMR-Link 2.0
We will be phasing out support for EMR-Link 1.0 and would like everyone to transfer over to EMR-Link 2.0 in 2011.
- Click here to watch a five-minute EMR-Link 2.0 demo.
Update Process Order Form
Updated forms include enhanced performance, functionality, and processing speeds!
- The current form is version 3.0.0 and is available for download now. Log in to your EMR-Link account and click the Downloads tab.
Centricity Upgrades and EMR-Link
If you are planning to upgrade Centricity versions, there's some housekeeping needed to make sure you don't break EMR-Link. To learn more download the EMR-Link upgrade document "EMR-Link and upgrading your EMR." Read More
Maintenance Training Courses Offered
Sign up for one of the following free webinars hosted by Ignis Support. Learn answers to questions such as:
- How do I set up a new lab account in EMR-Link?
- How do I check for orders placed and results downloaded in EMR-Link?
- How do I modify an order code in EMR-Link?
Reserve your spot at one of these upcoming courses:
REGISTER NOW: April 5th 2011, 8:00am PST/11:00am EST
REGISTER NOW: May 10th 2011, 8:00am PST/11:00am EST
REGISTER NOW: June 7th 2011, 8:00am PST/11:00am EST
Common EMR-Link Support Questions
Click here for a link to EMR-Link's Support page. Find answers to questions such as:
- How do I add or modify a user in EMR-Link?
- How do I add or modify a provider in EMR-Link?
- How do I add new tests to the EMR and to EMR-Link?
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Technical Tips
There are times when EMR-Link isn't working as expected. It's usually something simple, such as a parameter changing or a file that was accidentally deleted. This section gives you some useful tips on solving those issues. Not receiving results? This is usually due to someone turning off your Windows scheduled tasks. Simply log into into EMR-Link and click the Results tab. If you see pending results, there is a likely problem with your Windows scheduled task. Read More Cannot send orders?
This is usually caused by your internet being down, or the EMR-Link connector folder being deleted. It could also be caused because your EMR is looking for the EMR-Link connector. Read More EMR-Link Tools You're probably familiar with the OrdersBuilder and ResultsBuilder tools that are used during the implementation process, but we also provide a couple of other tools that you may find useful. Here's a quick overview of our tools. Read More Ignis Systems Release Notes
We publish release notes at the end of each month, listing all enhancements and bug fixes that were added to the system over the previous 30 days. This includes changes to the web site as well as the tools. The release notes are published to the Support web site and remain available for 12 months, so the site always contains a years worth of changes. Click here to see the Release Notes web page.
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Ignis Systems in the News
Ignis featured in Dark Report: "New Meaningful Use Rules are Easier on Docs": Download PDF
Ignis presents EMR integration strategy to 90 lab managers: Download PDF |
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Upcoming Events
Centricity Healthcare User Group
Come visit Ignis at the Centricity Healthcare User Group
Executive War College
Pat Wolfram will be presenting at the 16th annual Executive War College.
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