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Q3/2011 | September 30, 2011 |
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Welcome to Ignis System's
Fall newsletter!
In this quarter's newsletter you'll find new features to make your job easier, technical tips to keep Centricity and EMR-Link working smoothly, troubleshooting tips for when things aren't smooth, and industry trends that impact us all.
We hope that you find our newsletter helpful and full of information. We're proud to say there are over 250 practices and 5,000 providers using EMR-Link to manage lab and imaging orders and results. This newsletter is another way we are working to stay in touch with you all.
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Letter from Ken Willett,
Ignis Systems CEO
Improving Your Lab Results Workflow
For most practices using EMR-Link, delivery of results from the lab to the EMR is pretty transparent and automatic. However, some clients have asked for additional functionality in the handling of results, and there are several useful features which can improve your lab and radiology results workflow. Read more
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Ignis Systems Highlights
Over the last three summer months, we've added functionality you've asked us for, integrated new labs and radiology centers into the EMR-Link hub, added new EMRs to the EMR-Link hub, completed 76 EMR-to-lab integration projects, sponsored and spoke at industry events, and hosted training and maintenance webinars. Whew - you've kept us busy.
Check out Ken's article on improved lab results workflow. Then join us at our October 11 or October 13 webinars where we'll demonstrate those features, as well as other enhancements such as requisition splitting, auto-population of clinical ask-at-order-entry Order data (like "fasting", "LMP", "height", etc.), plus secure messaging.
Read more
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Customer Support: Take action!
New! Join us for a FREE webinar on maintaining your Result Builder tool and updating your cross reference file
This free webinar will guide the EMR-Link user through the Result Builder tool and answer questions such as:
- How to upgrade my lab compendium with new tests, codes and descriptions
- How to update lab codes with the latest GE observation terms
- How to add a Custom GE observation term to your mapping
- How to create flowsheets and import them into Centricity
- How to validate the tool and check for errors
- How to export a new cross-reference file from Result Builder and into Centricity
Note: the Result Builder tool contains clinical terms, abbreviations and descriptions. We recommend that someone clinically-minded be responsible for maintaining this tool. Click the link below to register.
REGISTER NOW: Nov 9th 2011, 8:00am PST/11:00am EST
Maintenance Training Courses Offered
Sign up for one of the following free webinars hosted by Ignis Support. Learn answers to questions such as:
- How to add a user to EMR-Link
- How to add a Location of Care or lab account to EMR-Link
- How to update lab codes and/or descriptions
- How to create flowsheets and import them into Centricity
- How to add/modify/remove a provider from EMR-Link
- How to download a new process order form and import to Centricity
REGISTER NOW: Oct 11th 2011, 8:00am PST/11:00am EST
REGISTER NOW: Nov 8th 2011, 8:00am PST/11:00am EST
REGISTER NOW: Dec 13th 2011, 8:00am PST/11:00am EST
REGISTER NOW: Jan 10th 2012, 8:00am PST/11:00am EST
Common EMR-Link Support Questions
Click here for a link to EMR-Link's Support page.
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Technical Tips
There are times when EMR-Link isn't working as expected. It's usually something simple, such as a parameter changing or a file that was accidentally deleted. This section gives you some useful tips on solving those issues.
Prepare EMR-Link for a
Centricity Upgrade
To ensure that your EMR-Link interface remains functional after a Centricity upgrade where you are implementing new servers, DTS server, and/or workstations, certain files must be copied over to the new machines and reconfigured with the new Centricity version specifications. Click here for guidance on these required actions.
When you are preparing for your Centricity upgrade we request that you proactively email Ignis Systems support with your upgrade dates. For a small fee, we can provide weekend support coverage for sites that need an additional hand.
If you have questions, lose EMR-Link functionality or experience complications with your EMR-Link interface, please contact Ignis Support at support@ignissystems.com or 888-806-0309 option 2.
Centricity Upgrades: Helpful Tips
Ignis Systems has become aware of LinkLogic interface problems that may surface during Centricity upgrades. The good news is that there are workarounds for them.
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Upcoming Events
CHUG
Oct 21 - 22, 2011
Austin, TX
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