 January 24, 2014 |
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Click the Links Below to be Taken to that Discipline's Article(s)
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CONGRATULATIONS TO OUR WINNERS!
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The 2013 Quest for Excellence Attendees are...
Congratulations to each of the Comfort Keepers® franchisees who have qualified to attend the 2013 Quest for Excellence trip! These franchisees have worked hard this year to achieve this distinction, and we invite each of you to join CKFI in thanking and congratulating them. Here's hoping that you have a wonderful time on the trip to Los Cabos, Mexico! How would you like to attend the 2014 Quest for Excellence trip? Start working with your coaches now to create that plan that will make you a contender!
Click here to access the list of 2013 Quest for Excellence attendees! |
 MARKETING
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 We are nearing the launch of our new website, which will offer an easier user interface, improved search engine optimization, and a fresh design complying with the Comfort Keeper's® brand. Over the next week, there are a number of housekeeping items to keep in mind:
- Webinars 1 and 2, which give information on the website and tips on effectively leveraging your implementation workshop are complete. If you missed these two important webinars, you can download their recordings from ComfortKeepersDigital.com. This is a password protected site; the user name and password are posted on the Members page.
- If you attended one of the webinars, The Shipyard will call you to help you complete the online survey and to schedule your Implementation Workshop.
- You can follow-up with the Shipyard using one main number (888) 738-9750 or email address: Support@ComfortKeepersDigital.com.
- There is a dedicated team to answer the phones and email; you do not have to speak with the Shipyard employee who originally contacted you for follow-up.
- If you haven't done so already, please complete your survey and schedule your implementation workshop.
- Finally, there are no new webinars scheduled for the week of January 27.
If you have any questions, please contact Kimberly Epple, Sr. Director of Marketing and Advertising, at KimberlyEpple@ComfortKeepers.com. |
| OPERATIONS |
RECOGNIZE YOUR COMFORT KEEPER®
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Nominate for Comfort Keeper® of the Year by February 9!
Take advantage of an opportunity to nationally recognize a Comfort Keeper® on your staff who regularly goes beyond the call of duty when caring for clients. We are accepting nominations for the 2013 Comfort Keeper of the Year award now through February 9, so submit your nomination today and give your exceptional employee the recognition he or she deserves!
We will recognize finalists for this prestigious award at the Comfort Keeper of the Year luncheon held during our annual Leadership Conference in Denver, Colorado, April 24-26, 2014.
Download details of the nomination and selection process here.
If you have questions about the process, please direct them to Joni Magnus-Ramsey, Marketing Manager, at JoniMagnusRamsey@ComfortKeepers.com. |
HOME CARE PULSE 2014 BENCHMARKING STUDY
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Be Part of the Largest Industry Study
Home Care Pulse will conduct the fifth annual Private Duty Benchmarking Study this February, which delivers comprehensive data about the private duty home care industry. Participate in the study and receive personalized key performance indicators and a special discount on the 2014 Private Duty Benchmarking Study results.
To learn more about the study and its benefits, watch the recorded webinar, presented by Home Care Pulse CEO, Aaron Marcum, through January 31, 2014. This webinar offers information on how to:
- participate in the 2014 Private Duty Benchmarking Survey.
- use the 2014 Private Duty Benchmarking Study to grow your business.
- use the study to see how your business compares to others in the industry.
- obtain your historical results.
Register here and receive a link to the recording via email. Make sure you watch the entire webinar to take advantage of a special incentive.
You can visit Home Care Pulse Benchmarking Studies and begin preparing for the survey by clicking on The 2014 Private Duty Benchmarking Study and downloading the Prep Worksheet. The worksheet will guide you through the information-gathering process ahead of time so it won't take you long to complete the survey when it opens in February.
Make a difference in the industry and participate in this year's survey!
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FRANCHISE DEVELOPMENT
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EXPAND YOUR TERRITORY WITH NEW ZIP CODES
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CKFI Offers Financing to Qualified Participants
 Are you planning to expand your business in 2014? Then this may be the perfect year for adding available zip codes to your territory. CKFI is offering financing for qualifying franchisees through its zip code purchase program. Below are the purchase program guidelines:
- The purchase price is $300 per 1,000 in population.
- The zip codes must be contiguous with your existing territory or territories.
- The unassigned zip codes must be part of an open area of zip codes that, when viewed collectively, are not sufficient to form a new territory.
The financing details are as follows:
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25% Down Payment
Finance the Balance Over
| Under $10,000
| 12 Months*
| Over$10,000
| 30 Months*
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If you have any questions or would like to move forward with zip code purchases, please contact Larry France, Manager, Franchise Development, at LarryFrance@ComfortKeepers.com or (888) 329-1368.
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LEARNING & DEVELOPMENT
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FEBRUARY MASTERMIND WEBINAR
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SafetyChoice®: Using PERS as a Client Care Tool
 Join us for this month's MasterMind call as Ken McCord, Western Unit Business Coach, presents SafetyChoice® products as valuable components of home care plans. SafetyChoice products provide clients with peace of mind at an affordable cost and have become important lead generators for many offices. However, the value these products add, especially the PERS unit, is often overlooked as a recommended client care tool. Offering the PERS unit to clients as part of the home care package adds value to your services as it helps prevent emergencies, which can result in more satisfied clients who are more likely to retain Comfort Keepers® services and allow you to retain hours. As part of this month's MasterMind webinar, Ken will discuss:
- matching the client and the PERS.
- using Guardian as your virtual caregiver.
- training the caregiver and the client to press the button OFTEN.
- managing event reports-re-assessments and client retention.
- measuring performance by usage and retention.
Join the Webinar here Thursday, February 6, 2013 11:00 a.m. EST (10:00 am CST, 9:00 am MTN, 8:00 am PST)
To access the audio portion, enter your phone number when prompted after you log into the webinar. The system will automatically call you back.
You can also dial direct at the phone number below and enter the participant code when prompted:
Phone:(800) 591-2259
Participant Code: 886411
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LEADERSHIP CHALLENGE AND TIME MANAGEMENT ROAD SHOW
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Develop Your Leadership and Management Skills
 Take your franchise to the next level by mastering leadership and management skills during the Leadership Challenge and Time Management Road Show! During this two-day event each participant will be given a 360° leadership evaluation from the Leadership Challenge program and will:
- experience the Leadership Challenge from Kouzes and Pozner,
- obtain the results of the 360°evaluations,
- learn the five practices of exemplary leadership,
- discover time management best practices,
- and receive a learning and development update.
Workshop Information:
Cost: $100 per attendee
When: February 26-27
Where:
Spring Hill Suites by Marriott
Houston Medical Center/Reliant Park
1400 Old Spanish Trail
Houston, TX 77054
Phone: 1(713)796-1000
Register here for the Leadership Challenge/Time Management workshop. Registration closes on February 12.
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Did you miss a previous edition of the Friday Flash?
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