Please join your fellow PMG members at the Fall Retreat "Investing For Profitable Growth," November 5th thru 7th at the US Grant Hotel in San Diego.

All PMG groups will attend the Group Meeting on Wednesday, November 6th. This day will include hands-on instruction and mixed group working sessions to help improve your PMG experience and productivity. The day also includes some interactive and engaging team-building events. The other 2 days are your regular PMG meetings - the majority of PMG individual meetings will occur Tuesday and Thursday. Exceptions are Teal will meet Monday & Tuesday; Blue and Yellow will meet Thursday and Friday.

Please mark your calendars and make your reservations now! We have negotiated a great hotel rate at this historic hotel. The US Grant San Diego hotel is situated in the city's lively and historic downtown Gaslamp Quarter, with easy access from the San Diego airport. Hotel reservations must be booked by October 4th. Please click here to book your room!

Golf info forthcoming!

Please talk with your PMG facilitators or Keith Jardine, (937) 260-7021 or email KeithJardine@ComfortKeepers.com, if you have questions.

The search for the Greatest is on! Send your "Greatest" prospect call recordings in by Sunday, September 22 to be eligible for this week's prize of $100 and your chance for entry into the finals! If you miss this week, don't worry - contest runs weekly through October 31, 2013.

The grand prize winner will receive an all expense paid trip to the 2014 Annual Conference in Denver for three, $1000 spending cash, and dinner with CEO Sarosh Mistry. Send your recorded calls to CKFITraining@ComfortKeepers.com.

Learn how to further develop your leadership and management skills during the Leadership Challenge and Time Management Road Show. Take your franchise to the next level by mastering these key skills. This event, being held at the Holiday Inn Long Beach Airport, has a cost of $100 per attendee. Each participant will be given a 360 Leadership Evaluation from The Leadership Challenge program. Over the two days we will cover:

• The Leadership Challenge from Kouzes and Pozner
• Results of the 360s
• The Five Practices of Exemplary Leadership
• Time Management Best Practices

We will also provide a Learning & Development Update.

Workshop Information:
Please RSVP by Sunday, October 6 via the web.
To register click here. (please register each attendee separately). We look forward to hosting you in California!

The latest Client Care Workshop is coming to Philadelphia, will you be there? This workshop is designed to help you and your staff maximize their skills and talents in competency testing, closing the sale in the home and in-home assessments. These skills will help grow and develop your franchise. The Client Care Workshop is October 22nd and 23rd in Philadelphia.

Hotel Info and Registration Info:
The Marriott Springhill Suites Ridley Park in Philadelphia will serve as host for October's Client Care Workshop. CKFI has secured a special rate of $139 per room. Be sure to reserve your room by October 7th to ensure the special Comfort Keepers^® meeting rate.
 
To reserve your room, call the hotel directly at (610) 915-6600 or reserve online at Springhill Suites Ridley Park. The hotel's address:
SpringHill Suites Philadelphia Airport/Ridley Park
201 Industrial Highway
Ridley Park, Pennsylvania 19078
 
To register for the Client Care Workshop click here. Registration closes October 7th.

Pre-work for Client Care Workshop:
We will be sending out info within the next week or so regarding pre-work for the Client Care Workshop.

Looking for a way to leverage your services to hospitals, in hopes of obtaining more referrals? This month's Mastermind series is aimed at just that. With more and more hospitals looking for ways to minimize costs and risks, the October Mastermind will examine how you can help those organizations do just that. Sitting with clients who might be depressed, minimizing falls - these are just a couple of the benefits that you can position with these organizations. We will discuss these topics and more during this webinar.
 
Presenters:
Mary Ellen Rohrbaugh, Business Coach
Helen Rades, Owner Franchises 405/601/655
 
Webinar Information:
Thursday, October  3, 2013 11:00 a.m. EST (10:00 am CST, 9:00 a.m. MTN, 8:00 a.m. PST).
Click here to join the MasterMind webinar. For Audio, dial (800) 591-2259, participant code: 886411

We've heard from many franchisees that want to tell their family and friends when the National spots will be on TV and/or record them, personally. Click here to view the air times for September 18th thru September 22nd.

This list will be updated daily to reflect the next day's listings. So come back and visit it often. We are unfortunately only able to offer this listing to you for this limited time period so please take advantage of it during this week. Please keep in mind that these times are subject to change so do not be concerned if you do not see the spot during the suggested time.

If you just haven't seen them yet and want to see them right now, we've posted them all on our YouTube page. Please feel free to share with those around you!

If you would like to redirect some or all of the protected zip codes in your territory to a new phone number, we invite you to use this form to communicate that to us. We will pass along those changes to CallSource, and they will make the necessary changes in their system. Bear in mind that this form is for changes only - and is limited to your protected zip codes.

Still wondering if the Call Routing technology is working properly for your office? Simply call (800) 477-3145, enter the zip codes that you own, and confirm that the call ran through to your office. If not, please fill out this form to report any discrepancies. Please limit your testing and reported errors to the zip codes that you own with your respective territory(ies). We will be communicating all the reports we've collected to date to CallSource, and the changes should be in place at the next update scheduled for early October.

Did you miss a previous edition of the Friday Flash?
September 13
September 6
August 30
August 23