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August 23, 2013

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JOIN US FOR THE PREMIERE OF OUR TV SPOTS     
It's Showtime! Don't Miss This Week's Webinar

Lights! Camera! Action! Want a sneak peak of our new national Comfort Keepers® brand television spots? Then don't miss the next webinar as we will be sharing our exciting new national commercials with you then. Hopefully you've had a chance to join us for the past three webinars in our series dedicated to sharing all the exciting new Comfort Keepers® brand developments. If you missed them, there is still time to sign up for the remaining session.

Register for this Comfort Keepers® webinar, scheduled for
Thursday, Aug. 29 at 2:00 PM EDT by clicking here.
Dial-in available: Toll: (415) 655-0061, Code: 956-078-694
NOTE: Log in about 10 minutes early to make sure you can access the visual component of the webinar.

NATIONALBRANDNATIONAL BRANDING
CALL SOURCE UPDATE     
Testing to Ensure Accurate Call Routing

 

The national branding campaign starts September 3rd! To ensure a smooth launch, CKFI will be conducting testing during August 29th, 30th and September 1st. During this period, CKFI associates will be calling your franchisee offices and will identify themselves as a "CKFI Associate." They will provide you with either your territory number or your street name. Please either confirm the information is correct or inform the caller that the information is not accurate.

Please respond to these questions when your office is dialed. This will help ensure the accuracy of the call routing functionality. Thanks for your support.

DID YOU MISS THE BRANDING AND ADVERTISING WEBINARS?
Recorded Webinars Available on Members

 

If you missed the first two branding and advertising webinars presented on August 8 and 15, don't worry. You can view them and future webinars by visiting the Members website. These as well as future webinars will also be located there. The links are located in the upper left hand column. For your convenience the August 8 and 15 webinars links are below. Click on the title and enter the password located underneath. Note: passwords are case sensitive.
 
Refreshed Brand Design - August 15
Password: CKBRAND13

Consumer Research Results - August 8
Password: CKRESEARCH13

LandDLEARNING AND DEVELOPMENT
LEARNING & DEVELOPMENT HITTING THE ROAD      
Bringing Educational Workshops to You

 

The Learning & Development Road Show is bringing comprehensive educational workshops to a location near you! The day-and-a-half sessions will impact every level of your franchise. Owners, general managers, client care staff and everyone from your office will get the chance to enhance their skills and perhaps even develop some new ones during this series of workshops.

Click on the links below to register for a specific workshop near you.
Human Resources Workshop
Where: Dallas, TX
When: Sept. 17-18
Click here to register.
The Leadership Challenge & Time Management Workshop
Where: Orange County, CA
When: Oct. 15-16
Click here to register.
Client Care Workshop
Where: Boston
When:  Oct. 22-23
Click here to register.

Salesapalooza I & II
Where: Chicago
When: Oct. 29-30
Click here to register.
And coming in first quarter 2014...
Client Care Workshop...........................February 5-6, Northern California
Human Resources Workshop.................February 11-12, Philadelphia
The Leadership Challenge......................February 26-27, Houston
Salesapalooza......................................March 4-5, Florida
Be on the lookout for registration information coming soon.

MASTERMINDMASTERMIND
ARE YOU IN COMPLIANCE WITH NEW HIPAA MEGA RULE?     
Mastermind Call to Discuss New HIPAA Changes

 

Some changes to the Health Insurance Portability and Accountability Act (HIPAA) have been made that you need to be aware of. This mega rule change seeks to finalize privacy and security regulations, and will affect Comfort Keepers®' practices. These are some of the most significant changes to the rule since it was first implemented 15 years ago. The final rule was effective on March 26, 2013 and covered entities and business associates must comply with the rules by September 23, 2013.

Please join Kym Clark, RN, Director of Home Care Services, for an informative Mastermind call on Thursday, September 5th at 11:00 AM EDT. You will learn about how the HIPAA rule changes will affect your franchise, revisions to the HIPAA manual, and new sample forms available to you to adhere to the new regulations.

To join the meeting click here.
Conference Number(s): Toll Free: (800) 591-2259, Participant code: 886411

OPERATIONSOPERATIONS
COMFORTKEEPERS.COM MAINTENANCE SCHEDULED NEXT WEEK 
Unavailable for Edits August 29, 10:00pm to August 30, 8:00am EDT 

 

ComfortKeepers.com is undergoing some minor web changes to help improve the visitor's experience. ComforKeepers.com will be unavailable for edits to your individual territory website between Thursday, August 29 at 10:00 p.m. EDT and Friday, August 30 at 8:00 a.m. EDT. Please remember that any changes you attempt to make while the website is being updated will not be saved. Visitors to the site will be unaffected.

SalesSALES
100 ACCOUNTABLE CARE ORGANIZATIONS TO KNOW 
ACO Growth is Good News for You

Did you know that a significant number of Accountable Care Organizations have formed since 2012? That goes against some of the recent publicity about the demise of ACOs. David Simic, Vice President, Business Development, says, "Although there has been publicity recently about nine of the original Pioneer ACOs dropping out of the program, overall ACO growth is continuing."

In fact, there are approximately 8 to 14 million commercially insured patients in non-Medicare ACOs according to MedeAnalytics, and ACO activity on the commercial side shows no sign of abating.

All of this is great news for you, as growing ACOs mean more business opportunities for your franchise. Strong ACOs help grow your customer base!

Click here for the list of 100 Accountable Care Organizations to Know.

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