Provider Weekly - News for Magellan Providers

Monday, Jan. 6,  2014


Suicide Staff Support Resource

The Driving Suicides to Zero Initiative's Suicide Staff Support Workgroup, whose purpose is to identify resources for agency staff should a recipient attempt or die by suicide, is pleased to share their Suicide Staff Support: Strategy Timeline. This resource is also available at

Whole Health Action Management Training Now Offered in Spanish

Jewish Family & Children's Service is pleased to announce its partnership with the National Council for Behavioral Health to offer the first in the nation Spanish WHAM (Whole Health Action Management) Training on Thursday, Jan. 23 and Friday, Jan. 24.  Be part of the first class and help move integrated care forward for Latinos.


Spanish WHAM Training is an in-person, two day group training conducted exclusively in Spanish to equip peers to help the people they serve set and achieve whole health goals to improve chronic health and behavioral health conditions.  Based on a curriculum from the SAMHSA-HRSA Center for Integrated Health Solutions, adapted for the nation's growing Latino community, the Spanish WHAM trains peers in person-centered planning and to facilitate an 8-week support group in Spanish.   


WHAM was created by individuals with mental illnesses and addictions for others who live with same disorders. It teaches participates to focus on their strengths and set and achieve their own health goals.  WHAM touches on stress management, restful sleep, healthy eating, physical activity, service to others, sense of purpose and much more.  The training, facilitated by Dr. Elizabeth Ortiz de Valdez and Eunice Weeks addresses core elements of the Latino culture - Respeto (Respect), Confianza (Trust), Personalismo (Person-centered) and Familismo (Peers as Family).


After WHAM Training, peers will be able to:

  • Identify strengths and supports in 10 science-based whole health and resiliency factors
  • Write a whole health goal with weekly action plans
  • Facilitate 8-week WHAM peer support group to change health behaviors
  • Use tools for shared decision making

The program also provides a participant guide, weekly action plan pocket guide, pedometers, training posters, handouts and entry to a peer listserve for shared learning.


The course will take place from 9 a.m. to 4 p.m., each day at Jewish Family & Children's Service located at 4747 N. 7th St., Ste. 100, in Phoenix. The cost is $250.00. Please contact Gerald Peters at (602) 567-8312 or if you are interested in this training.


Provider Communications and Notices

12-16-13: Attend Magellan's Shared Governance Board Meeting Wednesday, Dec. 18!

12-16-13: "Provider Weekly" for the Week of Dec. 16, 2013

12-18-13: Non-Titled 834 Submissions

12-19-13: PN 306: Provider Manual Sections 3.8, 3.9, 3.13, 5.2 and 5.4 Revised

12-19-13: Place of Service 11 (Nursing Codes) and Encounters Pend Code S430

01-2-14: Attend the Improving Arizona Birth Outcomes Summit

01-3-14: PN 307: Revisions to ADHS/DBHS Financial Reporting Guide

01-3-14: PN 308: ADHS/DBHS Drug List and Prior Authorization Guidelines

01-3-14: PN 309: ADHS/DBHS Covered Behavioral Health Services Guide Revision

01-3-14: PN 310: Revisions to ADHS/DBHS Manuals


NAMI Education Meeting

Join presenter Kathleen Hudson, Arizona State Director at Life Support Medical for a presentation on the Electronic Caregiver. Designed to help family and professional caregivers cope with the stresses of caring for a loved one, the Electronic Caregiver assists family members with the care giving process by reducing stress, providing monitoring, daily medication reminders, and unlimited communication with EMT operators.

Tuesday, Jan. 7

7 to 8:30 p.m.

Scottsdale Senior Center
1700 N. Granite Reef, Scottsdale


January 2014 Trauma-Informed Care Trainings

Trauma-Informed Care Trainings with Raul Almazar

Wednesday, Jan. 8

9 a.m. to 12 p.m. or 1 to 4 p.m.

La Communidad Clinic

1035 E. Jefferson St., Phoenix

Training Cost: Free
Register today online at


Justice-Involved Women, Trauma, & Traumatic Brain Injury: Black and White Answers for Your Grey Matter

Wednesday, Jan. 29

1 to 5 p.m.

CPSA Training Center

2502 N. Dodge Blvd., Tucson

Training Cost: $29. 

Register today online at


More Resources

January Clinic Advisory Council calendar


Vision of Hope January calendar and newsletter


Recovery Innovations of Arizona January calendar


Health Insurance Exchange and Health Insurance Marketplace

For Information on the Health Insurance Exchange and Health Insurance Marketplace, please visit or

Magellan Health Services - Getting Better All the Time

Provider Weekly  |  Editor: Ashley N. Bolduc
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2014, Magellan Health Services