EVANS CONSULTING GROUP is a recognized leader in customer contact, support and call center consulting, customer satisfaction audits, and management development training programs. We are now in our 25th year of business, offering our customers the best service center design, development, implementation and training service programs in the area! We are best known for our extensive call center experience and our hands on approach.
We are best known for, and continue to focus on these five specific disciplines:
1. Customer Service & Support Development, Coaching,Training Programs
2. Call/Contact Center Design and Performance Tracking
3. Professional Development Training Programs
4. Customer Touch Point Audits
5. Customer-Focused Marketing Strategies and Promotions
By maintaining our focus on these 5 disciplines, we're able to ensure that we consistently offer our clients the best solutions to meet their individual, unique needs.