Greetings! How disappointing! You've spent all that time and effort in the interview process, you've finally made your selection of the number one candidate - but, your offer is rejected! And, all too often, the real reason for turning you down is hidden and ambiguous. Here are 7 tips that are sure to raise the acceptance rates of your job offers 1.This is no time for a surprise. You are about to make an offer. All through the interview process, there should be free flowing information going back and forth between you and your top candidate. After discussing the basic job description and job duties, each side should have a pretty good idea of what the job entails and what is expected. Both you and your candidate should have a handle on reasonable compensation and guidelines for the job.
As the employer, it is your responsibility to make sure you understand your city's compensation set-up, including the benefits and salary range for this particular position. You should also know, more or less, how much you'll have to pay in order to get your candidate of choice 'on board'. Sure, the candidate has a responsibility to let you know where she stands, but the bottom line is you need to confirm what it will take - sometime early in the process. It is always best if both sides are clear on this number or at least the salary range long before the offer is made. In the absence of clear salary information, candidates will invariably get inflated ideas of what they're worth! Unrealistic expectations and lofty ideas about money can cause even the best opportunities to blow up - so don't wait! Raise the issue early.
2. Personally extend the offer. Keep in mind that we are talking about someone's life here. Your candidate is about to make a life changing decision. This requires a personal touch on your part. Don't leave this to Human Resources. The HR department will play an important role in helping you prepare the offer but, as the hiring manager, you need to be the one to make the offer. It should be done at your office. Mayor or CAO calls. One of the best closing tools is having a CAO call and ask the candidate to "join us so that you and I can build this municipality together." A passionate and personalized call from a senior executive (generally someone they didn't meet) works almost without exception. A handwritten note from the Mayor or CAO attached to the offer letter is also a nice touch.
3.Timing is everything. Employers often enjoy some discretion in how quickly they extend job offers following candidate interviews. Applicant reactions research suggests that quicker offers are more likely to be accepted. An offer letter should always have an expiration date. A statement such as "this offer expires at the close of business on day/month/year" is appropriate. Here's another important note: never make an offer on a Friday. To do so leaves very limited opportunity for clarification. It's pretty hard to answer a candidate's questions or deal with his issues immediately if you're not in the office; delays on your part in responding can lead to poor results. Instead, make your offers on Mondays or Tuesdays, with deadlines on Thursdays or Fridays. If you do a good job exciting the top candidate during the interview process, it can even be a good idea to make the job offer before they walk out the door. After they go home, they have more chances to hear negative feedback from colleagues, friends, and family, as well as to receive other job offers or counteroffers from their current boss.
4. Involve a professional recruiter. It is proven that an objective third party can better negotiate on your behalf. Ravenhill Group can and will ask and answer the hard questions that you and your candidate may not be able to deal with directly. One real advantage is our ability to pre-close a candidate. Pre-closing a candidate is the step that has the most impact on the acceptance rates of job offers, and is one often skipped. Once you think the candidate has a legitimate chance of receiving an offer, we can make the pre-closing call. Our goal is to outline the details of an offer, while being very clear that this is a confirmation of the candidate's interest and not a verbal offer. For positions you are handling yourself you can follow this practice too and dramatically increase your chances of success.
Begin by recapping the information you have documented-compensation, salary/bonus mix, location, desired start date. Then walk through the same points with ranges of the offer. Highlight and discuss any discrepancies between your expectations and the candidates. A couple of sample questions you may want to use include:
If we were to extend an offer to you that looked like this would you be interested in joining us? Are there any reasons why this offer would not be acceptable to you? Is this the offer you were hoping for? When would you be able to start?
5. Make them a great "non-monetary" offer. Sometimes a title, working at home, a dress-down atmosphere, the opportunity to work on a "wow" project, great equipment, rapid learning, the fact that you are a "green" and socially responsible municipality, or that you provide an opportunity to make a difference in people's lives is more powerful than money.
6. Make the offer professional. Put it in writing and make it personal ... remember this is a huge step in this person's career, so treat it with the greatest respect. No candidate worth his salt would accept an offer without confirmation in writing. This is the 21st century, so a verbal offer won't cut it. Job offer letters should be well written and spell out all the details of the position, including the compensation plus all the benefits and the start dates (most group plans will allow you, as the employer, to waive the waiting period). Letters with a lot of fine print are turnoffs. Letters that leave out key "promises" that were verbally discussed during interviews will invariably frustrate the candidate.The letter should also spell out any qualifiers, like police background checks, drug testing and other security checks. All forms to be completed for benefits, along with an explanation, should be included at this point too. 7. Post-offer information gathering. Getting a candidate on board is not the end of the offer process. Identify what went right, lessons learned, and what went wrong. After a delay, ask candidates who rejected your offers "why" and ask the candidates who accepted what factors led to acceptance. Also, give each of the finalists, the manager, the recruiter, and the new hire a satisfaction questionnaire to identify where during the process they were treated well and where they were not. Finding strong candidates and recruiting them is a constant challenge for all employers. Getting them to the offer stage is difficult enough. Following these six tips will certainly increase the chances of your offers being accepted and landing the perfect candidate for the job! |
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We Are Looking For
Senior Engineer- roads
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What Our Clients Say:
" (Ravenhill Group) is set apart from other executive search firms...Thank you Ravenhill for your stellar results." Curtis Herzberg County Manager, Red Deer County, AB
."Not only did you deliver the best person for the job,but you did waht you saidand when you said you'd do it! Next time we'd call you first!" Diane Rogers, City iof Prince George BC
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D. Bruce Malcolm Managing Partner |
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According to
a new poll, 83 percent of 1,000 workers surveyed say they show up for work when sick, up from 77 percent of workers in 2005.
(Source: ComPsych Corp., Chicago)
In a poll of 1,007 working adults ages 21 to 28, 60 percent say they want to hear from their boss at least once a day. (Source: Robert Half International, Menlo Park , CA .)
In a recent survey of 161 HR professionals, 55% say they have discovered outright lies on resumes or applications when conducting pre-employment background and reference checks. (Source: J.J. Keller & Associates, Neenah , Wis. )
When considering a job change, 46 percent of 150 senior executives polled say they turn first to spouses or significant others for advice, according to a recent survey. That figure is up from 42 percent in 2002.
(Source: Accountempts, Melo Park , Calif. )
When 271 workers were asked: "What is the single most important program/benefit your employer could offer that would keep you working productively and happily as you get older?" the top 3 responses are:
49% Flexible work schedule
15% Health and wellness programs
13% New training/learning opportunities (Source: Life Care, Shelton , Conn. )
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Trivia
Q:You scratched your favorite CD. Should you gently smear the scratch with: (a) mayonnaise; (b) toothpaste; or Vaseline?
Wisdom:For a longer, happier life, say nothing as often as possible.
Q:To whiten your teeth, should you brush vigorously after dipping your toothbrush in: (a) mashed potatos; (b) mashed bananas; or (c) mashed strawberries?
Wisdom: The relative values of health and wealth depend entirely on which one you have left.
Q. In a survey reported in McCall's magazine, which of their husband's physical features did more wives say they'd like to change: (a) height; (b) weight; or (c) lack of style?
Wisdom: If everybody minded their own business, there'd be nothing on the news tonight.
Q: Is the oldest river in North America: (a) the Geezer River in Manitoba; (b) the New River in West Virginia; or (c) the Neosho River in Kansas?
Q: Each year does the Moon move away from the Earth by: (a) two inches; (b) two feet; or (c) two miles?
Wisdom:To train children at home, it's necessary for both the children and the parents to spend some time there.
Q: Is Eternal Ink the official newsletter of: (a) The Association of People Whose Cheap Ballpoint Pens Have Leaked in Their Shirt Pockets; (b) The Christian Tattoo Association; or (c) The Indelible Ink Manufacturers Association?
Q: Most Canadians could save 15% on their auto insurance by raising the deductibles to: (a) $250; (b) $500; or (c) $1,000?
Q: Supermarket shopping carts last about ten years. During that time, are the wheels replaced: (a) once; (b) twice; or (c) three times?
Q: How many women now regularly wear shoes with heels higher than one inch to work: (a) 15%; (b) 25%; or (c) 35%?
Q. In a study at the University of Michigan School of Public Health, which group of teenagers were less likely to drink and drive, carry a weapon, use tobacco, and get into fights: (a) those who attended religious services regularly; (b) those who did not attend religious services; or (c) made no difference?
CLICK HERE FOR ANSWERS
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Past Newsletters You Are Sure To Appreciate

April 2010 
There is No Fool like an April Fool |
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