Mr. Pace first toured the 885 Washington Street clinic in Chinatown, where Eugene gave him an overview of the health center, such as patient demographics, and the culturally & linguistically competent services that make the health center unique.  Also present at the meeting were April Tang, representing the Board, Dr. Rong Guan, Co-Medical Director, Eric Tiberi, Chief Operating Officer, Mary Jo Majors, Director of Clinical Operations, and Dr. Roland Tang of the Pediatrics department.  From designing templates to training providers, Dr. Tang's involvement in the EMR project has been pivotal in the success of the transition.  During the meeting, Dr. Roland Tang presented an eCW electronic medical record demo to show how far we have come; we are now in a hybrid operation with some departments having gone completely paperless while others being in the transition or getting ready for it.   
 
The second and final stops were the Quincy and the 145 South Street clinics.  At the South Street clinic, we showcased the recently remodeled Dental Department.  Lunch was served where Dr. Albert Yeung, Co-Medical Director and the Head of Behavioral Health and Dr. Catherine Vuky, Behavioral Health Clinical Supervisor, joined us to discuss the department.
 
Eugene felt that the visit went very well.  We did use this opportunity to express our appreciation for the support from the federal government in the 330 grant, the federal malpractice insurance as well as the two American Recovery and Reinvestment Act grants.  Eugene was very proud of the staff in their participation and interactions with Mr. Pace. Since becoming South Cove's account officer, this was the first time Mr. Pace visited the health center and we were delighted to show him in-person our facilities and explain in detail what made us unique in the services we deliver.