October 2010
www.coachdarcy.com
Are You a Follow-Up Failure?                     
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Greetings!
Coach Darcy Eikenberg
Here I am again, as promised (even if you forgot I'd be writing). Sure, it would be easy for me to blow off this little commitment to you, but hey, I'm a firm fan of follow-up!

 

Okay--I'm far from perfect when it comes to following up on every email, idea, and opportunity. However, much of my success has come directly from this simple skill. That's why it surprises me when others drop the ball--especially ones that are easy to catch. If you see yourself in the article below, I hope you take a sec and just try one easy follow-up step for something you care about--it'll make a difference!

 

(A huge follow-up item for me is to tell you more about my upcoming project, Red Cape Revolution: Bring Your Superpowers to Work! I'll soon share this exciting, online community especially for people like you wanting to improve their life at work. In the meantime, you can find out more here and ask me questions or give me other ideas here! )

 

As always, thanks for being part of the Coach Darcy Community. No follow-up required.

Are You a Follow-up Failure?
Duh . . .True story: A well-connected coach and career development expert volunteered her services at a large career fair. During the event, she worked with 26 job seekers individually and talked to maybe seven more.

Each person she met took her card, and many scribbled notes on the back. The expert also offered several an introduction to someone who could further their job search--if they'd just email her to get the ball rolling.

You probably see where this story is going. Five days later, only two people had followed up. Even more painful--a friend in the expert's network had an opening perfect for one of the seekers. But the seeker had no card and hadn't followed up. Opportunity missed. Ouch.

Why do we fail to follow-up, especially when it's in our best interest? In an informal survey of friends and clients,  here are the top excuses I heard:

1. "I didn't have time."
Sure, we're all busy (or at least appear to be--see my article Breaking the Busy Bias). But if you're investing your time, energy and money in a professional event like a conference, business meeting, or career fair, why wouldn't you make sure that investment pays off by following up on connections you've made?

Here's a tip to make sure you have time. When you mark a meeting or event on your calendar, also block out another 5-10 minutes the day after for follow-up. Or, keep a running list of follow-ups (or a dedicated pocket for business cards/slips of paper reminders) and schedule time to handle all of them at once.

Short emails can take minutes. Phone calls usually pop to voicemail, which, when most effective, are brief, too. Even a written thank-you takes ten minutes max, especially if you keep notecards and stamps on hand. So you've got the time--now just use it.

2. "I wasn't sure what to do/write/say."
Every business card represents a real live person. Would you be so clueless if you were still standing face-to-face with them? Probably not.

Start with the basics. "It was great to meet you" is certainly appropriate."Thanks for your time" works for all, as does "I hope you enjoyed the [place-we-met]." "I'd like to stay in touch" is good--especially if you do!!

(Remember that a great stay-in-touch mechanism is LinkedIn! But rather than sending its pre-populated message "I'd like to invite .  . .." take a second to customize your request: "Great to meet you Tuesday at the Hoo-Ya Conference! I'd like to invite . . . ")

Most importantly, if there was an action or opportunity you really want to keep alive, remind them of it. Unless you're incredibly memorable, don't assume they can recall everything they've said to everyone (for example, the expert above met over 30 people in one day.) A reminder is not a criticism. Then make it easy to move forward by suggesting a specific next step--a call or a coffee are safe bets.

3. "I don't want to seem pushy/desperate/needy."
Why do you care? Seriously, we tend to guess how people are going to judge us before we actually give them the chance to!

In a world increasingly longing to connect, many people are more than willing to help when asked, to introduce others to their colleagues, and to turn a new acquaintance into a friend.

In fact, the expert described above, like many professionals today, is committed to supporting and connecting others, especially in our tough economic environment. So while you might think your request is pushy, your connection, like this expert, might value the opportunity to serve.

4. "No one followed up with me--why should I?"
Yes, even if you are a follow-up rockstar, it's the sad truth that others are not. (Duh--that's why this article is here!) Don't dumb-down your strength based on what others do. Follow-up efforts make you stand out--and others sit up and take notice.

The story above has a happy ending for one job seeker who did follow-up. The expert (okay, it was me) immediately connected the seeker to a colleague in her industry who was happy to share insights and leads. For the cost of the seeker's short, 50-word email ($0, three minutes max), she created a fresh connection to new possibilities. Now that's a return on investment!!

Don't Fall Back--Get Ahead!!  Register for Your Transition Tune-Up Today! 

Changes keep happening at work--Time for a tune-up?and yet you're still in the same place. How much longer can you afford to stay stuck?

My Transition Tune-Up helps you:
  • Quickly gain clarity on what's next for you;
  • Gain control over your career no matter what's happening in your company, and;
  • Build confidence you need for the new world of work.
Find out more here and sign up for yours today!

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What's New with Darcy?

Amazing fall days are here, so when I'm not running through leaves, here's what I'm doing!!

 

Author Seth Godin & Darcy!Meeting best-selling author and uber-blogger Seth Godin rocked!! If he comes to your town, go!! If you haven't read Linchpin, get it now and become indispensible!

 

Good Morning America's workplace contributor Tory Johnson brought her Women for Hire career expWomen for Hireo to town, and I was honored to be a volunteer coach helping multiple job seekers!

 

On the radio:  talking with Denver's KLZ ExperiencePros on hiring a coach and chatting about "Creating Confidence" on KIVA Talk Radio. 

Plus, on Oct. 29th, I'm sharing "Bring Your Superpowers to Work"  with the Deborah Hill on Unlimited Success and Fulfillment.

Homefront Online quoted my ways to make a graceful exit from your job, and my ideas are #18 in TPE's How to Create an Energetic Work Environment.

 

I'll also join my coaching buddies at International Coach Federationthe International Coach Federation Annual Conference in Fort Worth, TX, from Oct. 27-30. Ya--hoo!


Finally, look for me on TrustDale TV in early November! (Watch Facebook or Twitter and I'll let you know when!)

Want me to speak at your event?  Just email me here to get the ball rolling!
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If you saw yourself in this article, I hope you take a minute and think how you can switch from a follow-up failure to a follow-up fan! It really works!

Want to follow-up with me to ask questions, advice, or share another point of view? You can email me here, or connect with me on LinkedIn, Facebook, and Twitter. I love connecting with everyone in the Coach Darcy Community!

Thanks for being here, and enjoy the fall!


Always,

Darcy Eikenberg, ACC
Coach Darcy LLC

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