South Cove Community Health Center E-News
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South Cove Community Health Center
Serving with Passion since 1972

April 2016
In This Issue
How Your Donation Makes a Difference
Fill one uninsured patient's tooth


Give one uninsured family nutrition class


Give one uninsured woman mammogram screening


Give one uninsured patient proper medication for one year under our 340B Pharmacy program


Take care of one uninsured patient for medical visits at the health center for one year
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South Cove.
Newsletter Archive


January 2016  

October 2015 

August 2015 

June 2015  


Photo Credit 

Greater Boston Chinese Golden Age Center 

Quick Links
Dear South Cove Staff, Patients, Supporters and Friends:  

Eugene WelchI would like to take a moment and thank all the staff for welcoming Senator Elizabeth Warren to our health center, especially the medical staff that spoke at the roundtable discussion, you were all great!  I believe we represent all the health centers that care for the over 20 million low-income patients across the country.  Continue to be yourself and we will always be a medical home for the poor and the underserved community.

Again, thank you for all your hard work.

EW signature
CEO/Executive Director
South Cove Community Health Center  
Senator Elizabeth Warren Visits SCCHC
Roundtable Discussion on the Topic of Healthcare
Senator Warren, accompanied by Representative Tackey Chan, greets Helen Chin Schlichte of the South Cove Manor at Quincy Point
South Cove Community Health Center's Quincy clinics had the pleasure of welcoming and hosting Senator Elizabeth Warren for a roundtable discussion about healthcare on Thursday, March 24, 2016.

Senator Warren was joined by elected Quincy officials Mayor Thomas Koch, Representative Tackey Chan, Representative Bruce Ayers, Representative Daniel Hunt and two new incumbents on the Quincy City Council, Nina Liang and Noel DiBona.

Several Quincy community based organizations also took part in the roundtable discussion, including representatives from South Cove Manor at Quincy Point, Manet Community Health Center, Quincy Asian Resources, Inc., Quincy Community Action Program, YMCA South Shore and Boston Chinatown Neighborhood Center Quincy.

Prior to the meeting, Senator Warren spent some time touring South Cove's Quincy facilities located on 435 Hancock Street and 88 Holmes Street and even took time to engage a young patient in stroller while visiting the pediatrics department.

Eugene Welch, Executive Director of South Cove Community Health Center, opened the roundtable discussion and thanked Senator Warren for taking the time to visit South Cove and for recognizing community health centers' crucial role in providing affordable healthcare.

Senator Warren reciprocated by expressing her gratitude to South Cove and all community health centers for putting such energy building healthcare in Massachusetts over decades. Working collectively, Massachusetts showed the rest of the country how to make it work in
L-R: Representative Tackey Chan, SCCHC Executive Director Eugene Welch, Senator Elizabeth Warren, Quincy Mayor Thomas Koch, Representative Bruce Ayers, Quincy City Councilor Nina Liang and John Brothers of the Quincy Asian Resources, Inc. 
terms of providing healthcare coverage for all, which is now available nationwide under the Affordable Care Act.
She praised community health centers for their complete devotion to patients, their ability to reshape the institution to match the needs of the patients and to provide better care at lower cost, all of which South Cove exemplified.
Dr. Rong Guan, Co-Medical Director at South Cove Community Health Center, shared his thoughts on South Cove calling it a home for the patients, providing compassionate care to people who need it. "It is a trust factor," Dr. Guan suggests, that sets South Cove apart and makes it successful.

Dr. Maddie Hao, a pediatrician at South Cove concurs, describing interactions with patients that often go beyond a routine medical visit; patients have come to her for everything, whether it be social, academic issues or even marital problems.

Dr. Catherine Vuky, a clinical psychologist and the supervisor of Behavioral Health department and Dr. Ly Lam, optometrist, also spoke and stressed the importance of early diagnosis and preventative care. The challenge of the Behavioral Health department serving the Asian community is to destigmatize mental health and get the population to understand that conditions such as major and postpartum depression are treatable. She is thankful to have a fully integrated system in place where they work closely with primary care to screen patients and encourage these patients to seek treatment. Dr. Lam agrees with Dr. Vuky, stating that early detection is also the goal of the Optometry department. She
has been pushing for early prevention by establishing routine eye visit so patients come in sooner and earlier rather than waiting until it is too late. She also stated that being able to see patients' medical records was an advantage in helping her with diagnoses, crediting South Cove's integrated model.

Senator Warren echoes Dr. Lam's statement on what it means to be able to see a patient's complete medical record.

"Medical record access is the medicine for the 20th century," Warren said, and was impressed to see cutting edge medicine being practiced at the underserved community among the poor population.

Senator Warren also learned about the great work of other Quincy-based community agencies where she encouraged South Cove Manor at Quincy Point to keep in touch with her office and gave credit to John Brothers of the Quincy Asian Resources, Inc. for nurturing future leaders, with Nina Liang being a shining example.  She also applauded Mayor Koch for making the right decisions in investing in a functioning Quincy.

Senator Warren saw the unique role of community based organizations in the sense that it is about "getting it right for the right people, for each community, rather than a generic response."

"Community health centers are about families caring for families, that is huge. South Cove is at the front edge of what we should be doing in medicine," stated Senator Warren. She hopes to see more innovation to drive the system nationally and to, she reiterates, continue to provide better service at lower cost.  For her part,
she promised to bring every bit of information from the visit to Washington DC to push her colleagues more on the healthcare front.
Senator Warren poses with elected Quincy officials and SCCHC representatives 
It was "an inspiration to be at South Cove Community Health Center" said Senator Warren as she concluded the roundtable discussion and used the word "jewel" to describe the health center and what she saw today from interacting with staff and patients alike.

"Terrific visit to the South Cove Community Health Center in Quincy. I LOVE what community health centers do," as she later tweeted.

It was an honor for South Cove Community Health Center to have Senator Warren on site as well as to be given the opportunity to advocate for the underserved population and to bring to the forefront the important work that community health centers do.
In the Community
Dr. Michelle Eng Talks about Dental Care & Hygiene
Dr. Michelle Eng of South Cove's Dental Department was invited by the Greater Boston Chinese Golden Age Center to conduct a workshop on dental care and hygiene to 30+ senior citizens in Quincy on Thursday, March 24, 2016.

Since all the participants were on partial, if not full denture, the workshop focused on denture care but also touched upon the basics such as how to brush correctly.

Dr. Eng recommends annual check-up even for those with full dentures, because it is important for the dentists to check the bone, the gum and examine the denture to make sure all is in good shape.

Dr. Eng was assisted by her colleague, Dr. Hue Ly at the workshop.

Provider and Staff Praised 
We are delighted to share a very nice thank-you letter from a Quincy patient who praised South Cove as a whole for its services and compassion, but also gave a shout out to 3 staff members in particular: internist Dr. Qiyue Hu, nursing assistant Amy Chin and pharmacist Jacklyne Xiao Ling Mei.

It is always heart-warming to receive thank-you letters from patients.  We thank the patient, Ms. Chin, for taking the time to let us know her gratitude; it is a pat on the back that we can all use!

Original Letter written in Chinese, roughly translated into English for publication  
To SCCHC Director:
You have worked hard, as patients we are very pleased to see the improvements the health center has made in services and staffing over time under your leadership. I am so glad that there is finally a platform providing medical services to Asians that has proven to be trustworthy and dependable. Thank you to all the staff for the hard work and the compassion.
I would like to especially thank Dr. Hu, Ms. Chin and Ms. Mei for their unparalleled work ethic and service, and for showing genuine concern and worry for patients' concerns and worries. The way they put themselves in our shoes has my family and I deeply touched and grateful, there is simply no comparison! Thank you for your hard work. I hope you will applaud them for the good work they do and encourage all to strive for even higher standards. Thank you. I sincerely hope SCCHC will keep getting better and better, raising the bar even higher on staff quality and medical technologies, to benefit the Asian speaking population in the US.
We are deeply appreciative of all the hard work, the compassionate care and the selfless acts of love from South Cove. 
Upcoming Events
Ob/Gyn to be Relocated to 145 South Street
Ob/Gyn Moving Announcement

After enduring months and months of construction and a few delays, we are extremely proud to announce that Ob/Gyn Department's new home at 145 South Street is ready!  The new Ob/Gyn pod, as part of the expanded Women's Health Clinic, will see patients starting Monday, May 9, 2016
Celebrate Dragon Boat Racing, Cheer on Team Stat Dragons 2016!
It is time to be on the water again racing down the Charles at the 37th Boston Dragon Boat Festival. South Cove has entered a team every year since 2004, making this year Stat Dragons' 13th consecutive appearance at the festival.  The festival will take place on Sunday, June 12, 2016. We are calling all South Cove staff, families and friends to cheer on Team Stat Dragons 2016! With everyone's support and encouragement, we hope to repeat our past success in bringing home medals!
Stat Dragons 2015
South Cove Annual Essay Contest: Call for Entries
In 2012, as a way to celebrate the health center's 40th Anniversary and the lives of many that the health center has touched, an essay contest was announced. Scholarships were awarded to 5 contest winners. The Asian Healthcare Foundation of Massachusetts, established to support the mission of South Cove, provided funding for the scholarships. The Board of Directors of the Foundation also voted to have the essay contest be a yearly fixture for the next 10 years through 2021.
Serving the community since 1972, South Cove has cared for many multi-generational families and played a big part in the well-being of these families. With the essay contest, we wanted to achieve two goals: 1. to hear from their perspective the impact of South Cove and 2. to give back to the community and the future generation.
The deadline for essay submission is Monday, June 13, 2016. Winners will be announced at South Cove's Annual Corporation Meeting on Tuesday June 21, 2016.

Annual Corporation Meeting
South Cove Community Health Center's Annual Corporation Meeting will be taking place on Tuesday, June 21, 2016 at the Quincy clinic. We cordially invite all corporate members to attend this important meeting. More detail and invitation to follow.
About Us
About South Cove Community Health Center:
Founded in 1972, South Cove is dedicated to improving the health and well being of all medically underserved in Massachusetts with a special focus on Asian Americans. This mission is accomplished by providing high quality, community-based health care and health promotion programs which are accessible, linguistically and culturally competent for these populations.

Adult Medicine (成人科) Bone Density (骨質篩檢) Ob/Gyn (婦科) Mammography (X光乳房攝影篩檢) Pediatrics (兒科)
Podiatry (足科) Neurology (神經科) Dentistry (牙科) Optometry (眼科) Member Services (會員服務) Nutrition/WIC (營養科/奶卷) Family Planning (家庭計劃) 340B Pharmacy (藥房) Early Intervention (幼兒培育組) Behavioral Health (行為健康科) Brighton/Allston After-School Enrichment Program (課餘活動中心)

Clinic Locations:
885 Washington Street, Boston, MA 02111
Tel: 617-482-7555
145 South Street, Boston, MA 02111
Tel: 617-521-6730
435 Hancock Street, Quincy, MA 02171
Tel: 617-318-3300
88 Holmes Street, Quincy, MA 02171
Tel: 617-318-3200
Brighton/Allston After-School Enrichment Program:

640 Washington Street, Brighton, MA 02135

Tel: 617-787-1087