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South Cove Community Health Center Newsletter
Caring for Patients & Connecting with Community
 
November 6, 2012 
Vote!
SCCHC would like to kindly remind you to make your voice heard: vote on Tuesday, November 6, 2012!!
In This Issue
40th Anniversary Celebration/Dragon Gala at the JFK Library and Museum
88 Holmes Street Now Serving the Quincy Community
October is Breast Cancer Awareness Month
South Cove the Recipient of the 2012 Mayoral Prize
South Cove Recognized for its Immunization Effort
Newsletter Archive
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How your donations will help support our services and make a difference:  

 

$50
 Fill one uninsured patient's tooth

 

 $100
 Give one uninsured family nutrition class

 

 $250
 Give one uninsured woman mammogram screening

 

$500
Give one uninsured patient proper medication for one year under our 340B Pharmacy program 

 

$1,000 
  Take care of one uninsured patient for medical visits at the health center for one year
 
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 South Cove
Content Contributor

Mayor's Office, City of Boston  

Photo Credit 

Alycia Braga 

 

Margaret Cheung 

 

Brook Hailu

 

Mayor's Office, City of Boston

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SCCHC E-Newsletter

October 2012
Dear South Cove Friends and Supporters:
Eugene Welch
 
October is Breast Cancer Awareness month; we would like to thank all the great effort our dedicated mammography screening at 145 South Street is doing.  This year, we screened over 4,500 women! Great job!

 

I would also just like to take a moment and remind everyone what a great privilege it is living in this wonderful country and having the right to vote. 

 

If we want to be heard, we must vote!

If we want to support our beliefs, we must vote!

If we want to be part of the solution, we must go out and vote!

 

Please, please exercise your right and VOTE!

 

Sincerely,

Eugene Welch

Executive Director

40th Anniversary Celebration/Dragon Gala 2012

A Reunion for the Ages 

South Cove Community Health Center celebrated its 40th Anniversary at the JFK Library & Museum on Saturday, September 8, 2012. 

 

Over 500 guests attended the gala, some of who traveled from as far as the west coast to join the grand celebration.  Quincy Mayor Thomas Koch, State Representative Tackey Chan, State Representative Aaron Michlewitz, State Senator John Keenan, Dr. Kevin Tabb, President and CEO of BIDMC and Eric Beyer, President and CEO of Tufts Medical Center were among the distinguished guests.  But what made it most special was the presence of those that helped found the health center and shaped it along the way.  As Eugene stated, the evening was about "celebrating the

Guests mingle during reception
South Cove logo overlooking the reception area at the JFK Presidential Library and Museum.

health center's 40 year history and everyone who has been a part of South Cove's existence."  He was especially honored to have 3 of the four founders and 4 former Executive Directors all under one roof. 

 

The evening's special guest speakers were Mr. John Auerbach, Commissioner of Massachusetts Department of Public Health and Dr. Carl Isihara, Chairman of Harvard Vanguard Medical Associates Board of Trustees.  Mr. Auerbach commended South Cove for its 40 years of exemplary service to the communities and hailed the founders as trailblazers in the days when the concept of community health centers was just being born.  On behalf of the Commonwealth and Governor Patrick, Mr. Auerbach presented South Cove Board President, Dr. Stephen Tang, with a plaque recognizing the health center's contributions over the past four decades.  Dr. Isihara, drawing his own personal immigrant experience, stated the importance of embracing diversity and accepting differences.  In the ever-changing healthcare industry, Dr. Isihara feels that the biggest challenge remains providing the best possible quality of care with the limited resources.  

 

The highlight of the evening was when the honorees, Dr. Herman "Harry" Lee and Dr. Stephen Tang, looked on proudly as Dr. Lee's two sons and Dr. Tang's two daughters introduced their respective father as the recipient of the SCCHC 40th Anniversary Humanitarian Award. 

 

Dr. Harry Lee with his two sons
Dr. Harry Lee (center) with his two sons, Andrew and Michael.

Dr. Lee has been with South Cove for almost as long as the health center's 40-year existence and has worn many different hats: board member, volunteer, part-time provider, acting medical director and the "steering wheel" of South Cove's dragon boat team as well as the grill master for all post-race parties!  In his speech, he summarized decades of his involvement with South Cove with 2 quotes. The first one was from Laozi, a revered Chinese philosopher considered by many the founder of Taoism, who once said, "a journey of a thousand miles begins with a first step." That was how South Cove started, with a small group of concerned community citizens willing to take the first step; in that, he thanked the founders and members of the task force.  Once the health center established its footing on a small storefront on Harrison Avenue in Chinatown, it was credit to the providers and staff that set the standard and the core value of each department there forth.  The second quote was from Yogi Berra, a hall-of-fame catcher from a baseball team in the South Bronx (which shall remain unnamed!).  Mr. Berra had many quotables and one of them was "when you come to a fork in the road, take it!"  That described how he and the South Cove Board of Directors steered the health center: they took the fork, proceeded at major crossroads and never looked back.  Collectively, the Board made tough and hard decisions, whether it be planning expansion, contemplating staffing changes or ushering in new leadership.  He was particularly proud that all past Executive Directors had been with the health center in other capacities before taking the helm; they were all home-grown!  To him, the evening's celebration was like a big South Cove family reunion, and he was thrilled to be part of it and celebrating the milestone with members of the extended family.     

 

Dr. Tang's two daugthers, Sena and Alyssa, speak
Dr. Tang's two daughters, Sena and Alyssa, introducing their father

Dr. Steve Tang in accepting his award started off by promising to summarize 40 years of life experience to under 5 minutes!  He jokingly shared that often he was the one being told to "make it short" or "keep it brief," as he had been for tonight's speech by Ms. Janet Wu, fellow board members and his two daughters. So due to popular demand, he would strive to achieve that!  Echoing Dr. Isihara's immigrant experiences, Dr. Tang recalled that life growing up was not easy for him and his immigrant parents; they often had to endure hardship because of their ethnicity and minority status.  But his parents, an aeronautics instructor dad and an Army nurse mom, were not discouraged; on the contrary, they saw the suffering in others and offered a helping hand whenever possible.  It was his parents that instilled in him the value of community work and volunteerism.  With that enthusiasm, dedication and compassion, Dr. Tang and his wife April got involved with the task force to address healthcare disparity in Chinatown residents, and have been with the health center ever since!  He described this journey as South Cove being a small tugboat with the monumental task of trying to turn the big ship, being the healthcare system, around to meet the needs of its community.  This was and remains the singular vision that the Board of Directors and the staff have shared all along.  Today he was proud to say that the small tugboat made a difference and as a result, countless people benefitted. 

Dr. Stephen Tang speaks
Dr. Stephen Tang speaks

Forty years ago, this was a dream and a vision, today, it is a reality.  His parting message, as he concluded his speech, to everyone in the audience was "you can make a difference in little and big things.  If you are making a difference and it feels right, please continue to do that." 

 

As the health center celebrated 40 years of history and took a stroll down the memory lane at its humble beginning back in 1972, it is also looking forward to the future. As we head into our 41st year, Eugene Welch, Executive Director, vows to continue the mission of serving the underserved with the high quality of care that is affordable and accessible to all.

 
New Quincy Building Marks a New Era in SC History
Ribbon Cutting Ceremony

After 15 years of serving the Quincy community that started with rental space above a McDonald, South Cove Quincy has had numerous upgrades, the latest one being the completion of the new state-of-the-art, built-from-the-ground-up clinic at 88 Holmes Street.  To celebrate this milestone, the health center hosted a ribbon cutting ceremony on Thursday, August 23, 2012.   

 

Quincy could be viewed as the second Chinatown with a higher-than-average Asian population.  According to the latest data made available from Census 2010, Asians account for 24% of the total population in Quincy, compared to only 5.3% across the Commonwealth of Massachusetts.  The Quincy clinic serves approximately 12,000 patients, a figure that continues to grow steadily.  South Cove's top management and board of directors recognized that Quincy's Asian population is fast-growing, coupled with the fact that demand has already outgrown supply at the 435 Hancock Street Clinic, which opened in 2007; there is a clear need to expand capacities.  To that end, an $11 million development across from our current location has been in the planning since 2009.  We were thrilled to be crossing the finish line! 

 

Eugene Welch, in his welcoming remarks, first thanked everyone for coming and acknowledged that often in projects of this magnitude, it is a collective effort and the Quincy building was no different.  He thanked the City of Quincy, Mayor's Office, Quincy City Councilor Brian McNamme, BOND constructions, HDR, Inc., ZEN Associates, Inc., and the Massachusetts Department of Public Health for their involvement and work.  South Cove is eternally grateful for all the help it received along the way.  In his speech, Dr. Tang reflected upon the earlier times when the immigrant communities often had difficulty seeking adequate healthcare due to language and culture.  He was so proud of South Cove and its accomplishment over the years, but more importantly, its contributions in advancing the quality of lives of the patients we serve.  Mayor Koch was thrilled to see the completion of the building and how it will provide much needed services to the greater Quincy community.  A native of Quincy, he grew up not too far from this location and remembered how this area used to be and remarked that "it was not pretty."  He was very proud of South Cove and Eugene in what they had done with the land to turn it into something so beautiful and beneficial to area residents. 

Quincy Ribbon Cutting
(L to R): State Senator John F. Keenan, Quincy Mayor Thomas Koch, SCCHC Board President Dr. Stephen Tang, State Representative Tackey Chan and SCCHC Executive Director, Eugene Welch.

"Today is a great day for South Cove and a great day for the City of Quincy," he declared as he concluded his speech amid thunderous applause.   

 

Quincy Mayor Thomas Koch along with State Senator John F. Keenan and State Representative Tackey Chan, Eugene Welch, Executive Director, and Dr. Stephen Tang, President of the Board of Directors cut the ribbon to mark what surely would be the biggest accomplishment of the health center to date.  Joining the celebration also were South Cove's friends and supporters in the community as well as those involved with the project who put in endless hours and effort to see it through.  Close to 200 guests gathered for the joyous occasion. 

 

88 Holmes Street Clinic Now Seeing Patients

On Monday, October 15, 2012, the 88 Holmes Street Clinic officially opened its doors to the public.  Pediatrics, Dental, Ob/Gyn, Behavioral Health, Optometry and Social Services made the building their new home. The 21,000 square-feet clinic features a reception area, Social Services, and Pediatrics department with 8 exam rooms on the first floor.  The second floor houses the dental department with 5 operatories, the optometry department exam room/suite and the Behavioral Health department with 4 counseling rooms.  The Ob/Gyn department will occupy the 3rd floor with 4 exam rooms and there are additional 4 exam rooms set aside for specialties.  The top floor has a conference and meeting room with large windows overlooking the skyline of Quincy.  Perhaps what we are most proud of and unique to our building, is the

88 Holmes Street Clinic
New 88 Holmes Street Clinic

Scholar rooftop garden designed with Feng-shui and Chinese elements (Wu Xing) in mind, to pay homage to Asian culture and arts.   The new building also sits adjacent to a parking lot of 53 spaces for patients.

  

The Hancock Street Clinic will soon be undergoing remodeling to expand the Adult Medicine department to 11 exam rooms.  The space where dental, admin office and optometry used to be will be demolished and remodeled into space for a 340B pharmacy. 

 

It is our vision that between the Hancock St. Clinic and the Holmes St. Clinic, South Cove will provide patients from Quincy and neighboring communities a true one-stop shopping experience for all their medical needs, with health center's signature culturally competent services.

 

Margaret Cheung: a new addition to the South Cove family

Margaret Cheung
Margaret Cheung

On a side but related note, we would like to welcome a new member to the South Cove family: Margaret Cheung.  She will be the site manager for the 88 Holmes Street Clinic.   Margaret brings an extensive managerial experience with her previously working at the State Street Bank.  She is also very active and well connected to the Quincy community as she has worked as a volunteer with QARI for many years.  In her new role at South Cove, she will oversee the day-to-day operations of the new facility, ensuring that it carries the South Cove hallmark of providing high quality, culturally and linguistically appropriate care to all patients that walk into the door.  We have every confidence that under Margaret's leadership, the new 88 Holmes Street clinic will thrive and soon catch up to its Washington Street and Hancock Street peers in terms of volume and the high patient satisfaction level.  Welcome Margaret!   

 

South Cove Does Its Part in Breast Cancer Awareness
Mammography Unit Screens Thousands Annually
October is Breast Cancer Awareness month; here at South Cove we want to pay special tribute to our small, yet big-difference making mammography unit: Judy Su, Nurse Practitioner, Jane Connors, mammogram technician and Wendy Cong, unit secretary. 

 

South Cove's mammography service was launched in 2003.  Now in its ninth year of service, the number of screenings done has risen year after year.  Being able to provide this service in-house has not only allowed us to reach out to those who would otherwise not get screened, but also to educate them about the importance of such and other preventative screenings in the process. 

 

In the last 12 months (9/2011-8/2012), the unit has screened 4,618 patients, an increase of more than 3 folds from the 1,500 screened back in 2003.  The technology used has also evolved, when the unit first opened in the Washington Street clinic, we were using an analog machine where films would need to be developed.  In 2009, the new Imaging Center opened at the South Street clinic, which included mammography and bone density. When relocated, the unit received an upgrade in both the physical facility and equipment, the analog machine was replaced with a digital one that completely eliminated film developing and couriering, the end result was increased efficiency and patient capacity. 

 

Mammography Unit
(L to R): Jane Connors, Judy Su and Wendy Cong of the Mammography Unit

The unit has come a long way and it continues to improve everyday; this is a testament to the dedication and commitment of Judy, Jane and Wendy.  Because of them, every woman wanting and needing a mammogram not only receives one but does so in an affordable and culturally comfortable manner.  Thank you, for a job well done!

South Cove the Proud Recipient of Mayoral Prize
Behavioral Health Screening Program Recognized for its Innovative Work   

South Cove was extremely honored to be one of the three recipients, along with Health Care Without Harm and Dorchester House Multi-Services Center, of the 2012 Mayoral Price for Innovation in Primary Care.  An Award Ceremony followed by a Learning Symposium took place on Friday, October 12, 2012 at the Boston Public Library.  In attendance representing South Cove were Eugene Welch, Executive Director, Eric Tiberi, COO and Dr. Albert Yeung, Co-Medical Director and the Head of Behavioral Health Department.  On behalf of South Cove, congratulations to our Behavioral Health Department and our fellow awardees; and our thanks to Mayor Menino and his office for recognizing innovative work at the primary care level.

  

Press Release from the Mayor's Office, City of Boston, Friday, October 12, 2012 (reprinted by permission)

Mayor Menino Honors Three Organizations with the 2012 Mayoral Prize in Primary Care
Award Ceremony and Symposium Showcases Innovative Work to Improve Mental Health Screening and Create Healthier Food, Workplace Environments


Mayor Thomas M. Menino joined Dr. Paula Johnson, chair of the board of the Boston Public Health Commission, to honor the recipients of this year's Mayoral Prize for Innovations in Primary Care.  The event, now in its third year, works to raise awareness about best practices for improving the delivery of primary care services in healthcare, community-based, and workplace settings.

"Some of Boston's greatest assets are our world-renowned health care institutions.  Part of being a leader means highlighting the great work that goes on in our city as a model for others to see," Mayor Menino said.  "I'm constantly impressed by the innovative work that organizations of all sizes are able to accomplish, and this year's winners champion that spirit of ingenuity.  These awards strive to show that prevention is primary care, whether it's in the doctor's office, the workplace, or the community."
 

SCCHC Receiving the Mayoral Prize for Innovation Work
(L to R): Dr. Paula A. Johnson, BPHC Executive Director, Dr. Albert Yeung, SCCHC Co-Medical Director, Dr. Huy Nguyen, BPHC Meidcal Director, Boston Mayor Thomas M. Menino, Dr. JudyAnn Bigby, Secretary of MA Executive Office of Health and Human Services, and Eugene Welch, SCCHC Executive Director.


This year's honorees included South Cove Community Health Center, for its work to develop culturally sensitive mental health screening tools for Asian American patients, as well as Health Care Without Harm and Dorchester House Multi-Services Center, which each undertook separate efforts to foster healthier food and workplace environments.

South Cove, the premier Asian community health center of Massachusetts, provides services and programming for over 27,000 clients in greater Boston.  Understanding that Asian Americans experience similar rates of depression compared to other groups but face greater barriers to receiving treatment due to language differences, cultural stigma, and lack of resources, clinicians at South Cove set out to tackle this health inequity by improving upon their standard primary care delivery system.  Over the course of a decade, the health center developed a pioneering framework that involves systematic depression screening, psychiatric assessment, and care management with a focus on the patient's unique cultural beliefs and mental health situation.  In the years since the system was first implemented, South Cove has seen a sevenfold increase in its Asian-American patients.

 

"The health center's Primary Care Integration Program employs systematic depression screening, active out-reach to depressed patients, and a culturally sensitive interviewing approach.  The program has been shown to improve recognition and treatment of depression among minority patients," said Dr. Albert Yeung, who oversees the program.

 
Eugene Welch, Executive Director of South Cove, expressed his sincere gratitude for the award, saying "South Cove is honored and humbled to receive this recognition for being true to our mission of serving the underserved Asian community with linguistically and culturally competent staff for the last 40 years of.  We thank Mayor Menino and the City of Boston for recognizing innovative work in primary care delivery."

Prevention works best when community organizations and healthcare providers join together to create a healthier environment for residents.  Health Care Without Harm works with partners around the world to implement ecologically sound and healthy alternatives to health care practices that harm the environment and contribute to disease.  The organization was honored for its Healthier Hospitals Initiative that focuses in part on improving the food and beverage environment within hospitals, places that touch hundreds of thousands of lives in Boston every year.  All major teaching hospitals in the city joined a Healthy Beverage Learning Network in 2010 that was co-led by Health Care Without Harm.  The initiative is now being scaled nationwide, as hundreds of hospitals and food service contractors have begun to view food production and distribution through the lens of preventative medicine.

"In order to reverse the epidemic of obesity and diabetes in America, we need the healthcare sector to lead by example and create healthy food environments for patients and employees," said Gary Cohen, President of Health Care Without Harm. "Healthcare is an important economic engine and can leverage its enormous purchasing power to support sustainable agriculture in the communities that it serves."

Dorchester House, a community health center located in Fields Corner, was honored by the Mayor for its efforts to promote workplace wellness.  As a major employer of and provider to Dorchester residents, the center has a unique stake in its employees' health.  In February 2011, the center established a 20-member committee that has since created a fun and engaging wellness program built around staff feedback.  The committee organized free fitness classes, established a fitness room in the health center, and created physical activity challenges in which over half the staff participated.  The push to increase exercise among employees was combined with an equally strong emphasis on addressing healthy eating, which resulted in healthy cooking competitions and an onsite farmers market.

"One of Dorchester House's greatest assets is our dedicated staff, and as such our workplace wellness program represents an investment in our employees," said Michelle Nadow, interim Executive Director of Dorchester House. "By building a Healthy Dorchester House we are delivering health care in an environment that supports and promotes the healthy behaviors of not only our patients but also our staff, of whom over 50 percent live in the Dorchester community and surrounding neighborhoods. Staff, in turn, are also community ambassadors of our mission to promote positive change in wellbeing in the community."

Today's event, held at the historic Boston Public Library in Copley Square, featured Massachusetts Secretary of Health and Human Services JudyAnn Bigby as keynote speaker.  It was sponsored by the Boston University School of Public Health, Harvard Medical School's Center for Primary Care, and Harvard University School of Public Health.

This year's award winners add to a diverse array of mayoral prize honorees since 2010.  To learn more about previous winners, visit
http://www.bphc.org/Pages/MayoralPrize2012.aspx.
 
SC Recognized for Excellence in Immunization
Certficiate of Excellence in Immunization
Certificate Awarded to SCCHC for Outstanding Achievement in Immunization.
Pediatrics Department Doing Its Job in Vaccinating Children 

South Cove's Pediatrics Department was recognized for its effort in ensuring that pediatrics patients receive all recommended vaccinations at the appropriate age.  The Department of Public Health commended South Cove for "excellence in protecting children by providing timely immunization and for excellent stewardship of publicly-funded vaccines."  A certificate of "Outstanding Achievement in Immunization" was presented to South Cove by the Immunization Program Medical Director, Dr. Susan M. Lett of the Massachusetts DPH. 

About South Cove Community Health Center:
Founded in 1972, South Cove is dedicated to improving the health and well being of all medically underserved in Massachusetts with a special focus on Asian Americans. This mission is accomplished by providing high quality, community-based health care and health promotion programs which are accessible, linguistically and culturally competent for these populations.
 
Services:
Adult Medicine (成人科) Bone Density (骨質篩檢) Ob/Gyn (婦科) Mammography (X光乳房攝影篩檢) Pediatrics (兒科)
Podiatry (足步科) Neurology (神經科) Dentistry (牙科) Optometry (眼科) Member Services (會員服務) Nutrition/WIC (營養科/奶卷) Family Planning (家庭計劃) 340B Pharmacy (藥房)-- coming soon!
Early Intervention (幼兒培育組) Behavioral Health (行為健康科)
Brighton/Allston After-School Enrichment Program (課餘活動中心)

Clinic Locations:
885 Washington Street, Boston, MA 02111 
Tel: 617-482-7555
145 South Street, Boston, MA 02111         
Tel: 617-521-6730
435 Hancock Street, Quincy, MA 02171      
Tel: 617-745-0280
88 Holmes Street, Quincy, MA 02171
Tel: 617-318-3200
 

Brighton/Allston After-School Enrichment Program:

640 Washington Street, Brighton, MA 02135

Tel: 617-787-1087
 
Website: