Assisting Angels Masthead Revised2
Employee Newsletter
Volume 3, Issue 2
February 2013

In This Issue
Dress the Part
Employee Spotlight--Marlene Cotroneo
From the Office
Message from Brenda
  sonyaDress the Part
Monica Miriello
Monica Miriello
Assistant Supervisor

Let's talk about cute, cool, and comfortable. There are so many "got-to have's" now in the line of scrubs for our work force, but they do not need to be costly.  


For example this Style# WT668FLCUA Floralicious Ceil Mock Wrap Top
is on sale as low as $11.99 from Uniform Advantage.  

Well, we still ask: "Why wear these job specific clothes?"
  • It identifies you with a service company that cares: for their clients, employees, and the public.  
  • It raises our professional esteem, knowing that we, as caregivers, are not just a maid service, but professional staff who cares for client's needs physically, emotionally, and their environment.

For example, I was out for a walk with a client. Suddenly the client became scared and didn't recognize the surroundings. The client started to run and hit me. If I had not had my scrubs and ID tag, the neighbors who were watching would have thought I was injuring--or worse, abducting the client. They approached me and recognized me as a caregiver. My proper attire avoided a call to the police.  


Also, It saves my other clothes from wear and tear, as I am sure you know. Uniform Advantage has tops on sale for as low as 7.99 Here is a link to their print tops sale web page.  


spotlightEmployee Spotlight   


Marlene Cotroneo has been a professional caregiver for six years, but it began much earlier than that.

Marlene Cotroneo
Marlene Cotroneo

 Growing up in a family of seven children, Marlene's grandparents always lived with her family, and this helped foster a love for the elderly. As a young person, she worked at a nursing home with her twin sister.


Later she became the primary caregiver for her dad's mom. This  grandmother once told Marlene's mother, "If you ever have anyone take care of you, make sure it's Marlene...." Later, Marlene did end up caring for her mother even though she had to take time off work and travel to Florida to do it.


When she isn't working, Marlene spends time with her grandchildren and checking in on her elderly neighbors. She says she "always had that need to be motherly." She treats her clients like family, even when cleaning their house because she says, "I take pride in what I do."


It is caregivers like Marlene who make Assisting Angels the kind of agency it is. Thank you Marlene!  


The grateful staff at Assisting Angels 
From the Office

We enjoyed seeing everyone who made it to the employee party last Thursday. The company and conversation was as fabulous as the food! Here are a few of the evening's highlights: 


We handed out gift cards to the caregiver and supervisor who completed the most hours of aQuire training last month. We recognized Monica Miriello for the "Above and Beyond Service Award." Tara Maddox and Sonya Harris received awards for most completed hours of aQuire training.  Will Emrich received an award for perfect attendance. Congratulations to all you award winners! 


March begins a new contest with great prizes, so take advantage of the free aQuire training. The requirements will be the same so take a look at last month's newsletter.    


We also detailed increases in our caregiver Incentive Program. Bonuses will be added to your paycheck in a variety of ways listed below. Make sure you give your referral the card we passed out with your name on it. More cards are available in the office whenever you want them.  

  • If you refer a caregiver who is hired, you receive $25 on your next paycheck. 
  • After your referral works 300 hours, you receive another $50.   
  • If you refer a client to this agency, you receive $50 on your next paycheck. 
  • After the client has received 300 hours of service, you receive $100.

Other ways to earn bonuses:

  • Accept an emergency back-up assignment while on-call for a $25 bonus.
  • Receive $50 bonus for perfect attendance for the calendar year.    

Becky Sall_new
Becky Sall
Administrative Assistant

Rebekah Calkins
Rebekah Calkins Administrative Assistant  
Sherry Atwell
Sherry Atwell 
Office Manager

The office staff - Becky, Rebekah, and Sherry    

brendaMessage from Brenda

Brenda Critell


Home Care Pulse  

Assisting Angels is one of the few agencies that achieved the 2013 title of "Leader in Excellence" from Home Care Pulse, a national survey company of home care agencies. We are the only agency in Idaho to receive this award, and we scored as one of the top 50 agencies in the nation.

2013 Best of Home CareThe award means our satisfaction scores rank in the top percentile nationally across all categories. 

These scores are based on monthly third-party phone interviews with the agency's clients and caregivers, conducted by Home Care Pulse. 

The Best of Home CareŽ Leader in Excellence Award is the highest award given by Home Care Pulse. Thank you, everyone, for your dedication and hard work which has earned Assisting Angels Home Care this prestige as well as the 2013 Best of Home CareŽ Provider of Choice award and 2013 Best of Home CareŽ Employer of Choice.


Contact Us

Contact Information
Assisting Angels Home Care
5979 W Overland Rd
Boise ID 83709
phone: 208-344-7979