What's New in the Clinical Portal

Recently connected sites and types of data available*
  • Penobscot Valley Hospital - ADT including coding
  • Ross Manor - ADT including coding
  • Stillwater Health Care - ADT including coding
  • Eastern Maine Homecare - ADT, Patient Care Plans
New types of data available from previously connected sites*
  • Penobscot Community Health Center - Vital Signs & In-House Laboratory
    • PCHC is the first organization to share vital signs!
  • Maine Coast Memorial Hospital - Radiology Reports
  • Houlton Regional Hospital - In-House Laboratory
  • St. Joseph Hospital - Discharge Summary Medication Reconciliation Reports
  • CA Dean Hospital - Transcribed Documents
  • Sebasticook Valley Hospital - Transcribed Documents
  • Inland Hospital - Transcribed Documents
  • The Aroostook Medical Center - Transcribed Documents
  • Blue Hill Memorial Hospital - Transcribed Documents
  • Eastern Maine Medical Center - Additional Transcribed Documents

* Remember that you can always find a full list of connected sites and the types of data they are sending in our data coverage spreadsheet located on the log in screen of the portal. 

 

New Features

 

We're always adding new features and functions to the HealthInfoNet Clinical Portal. The first recent enhancement is the addition of care plans. Located in the new care plan folder, users will find an outline for care showing things like diagnoses, medications, activities of daily living, functional limitations, nutritional requirements, prognosis and goals. 

 

The second addition is a medication reconciliation reportincluding medications (and doses) a patient should be taking. The report is generated at every transition of care in which new medications are ordered or existing medications are rewritten.

Are You Using these Previously Added Features?  

 

In January, we announced a number of new features. We're pleased to see that many of you have been using these features and thank those that helped us work though the bugs in the beginning. These included adding a feedback button where users can quickly send a secure message to HealthInfoNet without leaving the portal, a link to the prescription monitoring program portal (PMP) and notifications to help our users track certain patients' care. If you aren't familiar with these features, take a look at our last update for more information. 
Coming Soon: Mental Health and HIV Information in the Portal 

 

Patients in Maine can now consent to share their protected mental health and/or HIV information using HealthInfoNet. This includes information created by licensed mental health providers and facilities as well as results of HIV lab tests.

 

HealthInfoNet has been working for the past year to build the technical structure needed to accommodate both including this information and the consent process required. This functionality should be in place later this summer. We'll let users know when we start adding this information and how it can be accessed. Keep a heads up for training resources later this summer. 

 

It will be some time until all a patient's mental health and/or HIV information will be available, but they can consent now. This way as soon as any of this information is available, it will be automatically included in their HealthInfoNet record.

 

For more information about the consent process and what information will be available, visit our website.

Thanks for Taking our User Survey!

Thank you to our many users who took our user survey this past winter. You provided us with a lot of valuable information to help improve your experience using the health information exchange. Below is a quick summary of what you told us. 

 

Top Benefits of the HIE: 

  • Reduces time gathering information
  • Supports coordination of care
  • More informed treatment decisions
  • Reductions in duplicative testing
  • Verifying medications the patient is on
  • Provides information when the patient can't
Barriers to Using the HIE: (asked only of users that don't use the system regularly or at all)
  • Not aware they had a user account
  • Password is expired
  • No training on how to access
  • User feels they haven't needed to access
  • Someone else accesses the system and so they don't need to
  • Too difficult to use
What would make you more likely to use the HIE?
  • If more facilities were connected
  • If the type of data collected was expanded
    • mental health data, controlled substances and medical images
  • If I had single sign on
  • If I could access information from other states
  • If I could download data into my own EHR
So what are we going to do? 
Our users are clearly seeing benefits from using the HIE, but there remains a number of barriers and ways in which we can improve. Here is a list of initiatives and other things on our to do list to address some of the concerns our users brought forward. 
  • Work with our current sites to make sure users are aware and understand how to access thier accounts
  • Set up an automatic password reset function
  • Create more written and video training tools accessible online
  • Continue to add new sites and information to the HIE (see stories about about new sites, data and mental health and HIV)
  • Develop plans to interface more closely with EHR systems to bring data into the user's EHR workspace
If you didn't get a chance to take the survey, you can always send us your thoughts! Contact Phil Profenno with suggestions and general feedback about the HIE portal. 
HealthInfoNet is an independent, nonprofit organization using health information technology to improve patient care quality and safety. The organization's core service line is the management of a secure computer system, called a health information exchange, for doctors, hospitals and other caregivers to share important health information and improve patient care. The organization also serves as the Maine Regional Extension Center, helping primary care providers adopt and effectively use electronic health records. The organization is based in Portland, Maine and serves healthcare providers and their patients statewide.

 

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