Ted Bruccoleri
Glenn Krauser
Cathy Lange
Karla Leavelle
Volume 3, Issue 2, February 2015 
ONE SOURCE Serving all your human capital needs
The dynamics of twenty-first century life impose new stresses, and often profound changes, in how leadership and management need to be applied. For organizational leaders and CEOs, the old management and leadership rule books are often out of date.

Change

Good leaders have always been able to adjust strategies and drive change successfully, but the new dynamics make this task more difficult. Markets turn on a dime. The internet moves information - both fact and rumor - at lightning speed.  
 
Disruptive technologies, changing customer demographics, shortages of skilled workers and cultural impacts on every facet of the enterprise keep CEOs continually navigating new waters, according to HCA CEO Advisor John Hrastar.  He comments that "today's change is much more rapid and often profound and driven by an unprecedented and never-ending technology revolution."

Solutions that result in incremental change, that can be tested and adjusted, are often no longer a luxury that markets and competition allow. More frequently big bets and bold moves are the risky strategies imposed on leaders.

Change may also be internal. Organizations get to certain points in their life cycle where doing more of the same becomes counterproductive to growth. The CEO may now be running the largest organization they ever have and now each step taken is into brand new territory.

Thinking

How are today's top executives going to survive and thrive in this ever changing environment?  Historical performance, trends, "how it has been done before" - all traditional sources of decision support may now not provide the wisdom needed to guide the leader.

"New thinking is often required - thinking that is broad, original and multi-layered."
--Ken Glover
HCA CEO Advisor
HCA CEO Advisor Ken Glover observes that "new thinking is often required - thinking that is broad, original and multi-layered." The CEO traditionally has leaned primarily on experience with input from senior members of the management team. However, many of the issues with which CEOs grapple are unlike those faced by anyone else in the organization. Sometimes trusted board members are valuable sources and, of course, peers and mentors can be called upon for advice and counsel. But none have the context and deep understanding of the organization and personalities to support complex, practical thinking.

The CEO Advisor

This is where an independent voice can be valuable. A good CEO knows that different perspectives help clarify things and also realizes that, for many issues, the whole management team is lost in the same forest. Other issues cannot be discussed with the board or the management team because perhaps they are the issues. "CEOs need someone who is close enough to see the entire organization yet still have an independent view," adds John Hrastar.

"CEOs need someone who is close enough to see the entire organization yet still have an independent view."
--John Hrastar
HCA CEO Advisor
The best CEO advisors have been CEOs multiple times and understand the nuances of that role. Having been a CEO, the advisor quickly comprehends the scope of various issues and can rapidly become an effective guide and sounding board. The peer-level relationship enables speed and efficiency in complex situations because the CEO is not thinking alone and can have the types of conversations that are possible only with other CEOs.

The Advisory Relationship

The CEO has an individual relationship with the advisor although the issues discussed are organizational, not personal. The CEO sets the overall agenda and then the advisor can help guide along that path. This working relationship needs to be dynamic and flexible, adapting to changing circumstances and new opportunities while maintaining the long-term goals and core focus.
CEOS often complain of a lack of time to think strategically. An external advisor provides the sounding board, discipline and structure to facilitate that. As the CEO implements changes, regular and frequent discussions create a rhythm that enables quicker feedback and incremental adjustments. Those discussions also create the space for important but not urgent priorities that so often get pushed aside.
 
The advisor brings a certain type of accountability to the relationship, But not in the same way the CEO is accountable to the board; rather, the advisor helps hold the CEO accountable to himself or herself. This trust-based relationship ensures the CEO will share everything necessary and that the advisor will be free to give unvarnished input.
 
Other Resources
 
Groups comprised of peer level executives, usually from a cross section of business and nonprofit organizations, are offered by providers and industry/business groups such as chambers of commerce or membership organizations. Costs and logistics vary widely. Some meet occasionally while others meet regulaarly with structured agendas and topics. There you can learn from others, but you get less attention on your specific issues, and significant time is required for the more elaborate programs.   
 
"Whatever the source," adds HCA CEO Ted Bruccoleri, "regularly seeking independent advice is a sign of strength not weakness."  

The Bottom Line
 
One mid-sized company CEO told us that "as I grew in my career, I learned from my bosses" but as he moved up the ladder "there was an expectation that I should be able to do pretty much anything." And the higher you go, the less forgiving boards and employees are. This CEO "is constantly gathering wisdom" and has several times over his CEO tenure found a key advisor to help him in his quest.
 
Whether you have an advisor through a personal relationship, you are part of a peer group or you have your own formal professional advisor, you are part of the increasing trend of CEOs who understand and value the benefit of having that extra set of eyes and ears and outside perspective, and connections to other resources. Regular contact with someone who truly understands their unique situation and challenges will provide the CEO with a genuine strategic advantage.
 
As Woodrow Wilson once said, "I not only use all the brains that I have, but all that I can borrow."

CEO Roundtable

John Hrastar, HCA CEO Advisor, is conducting a series of Peer Group meetings, called Roundtables. The sessions are offered at no cost.

The CEO Roundtable is a facilitated, interactive discussion among CEOs, presidents and executive directors of growing businesses and nonprofit organizations. This is a focused group that gives CEOs an opportunity to get advice on their toughest business issues from people who've "been there and done that."

The next session for nonprofit CEOs/executive directors will be held March 4 at 12 noon in Washington, DC. The upcoming session for private companies will be conducted in April.

If you're interested in attending, please contact John Hrastar for details and an invitation.
 
 
 
Click here to see previous issues of HCA Advisor in our Archives
 
 
 

Meet An Advisor
John Hrastar

John is a Business Advisor and a leader in the Executive Advisory Practice at HCA. He has more than twenty years of experience as a CEO, interim CEO and CEO Advisor. John founded InterSource, a CEO Advisory firm, in 1990. InterSource was voted the best management consulting firm in the Washington, DC area for midsized companies. John works with leaders to realize and enhance their performativity as they create and execute their strategic plans. He has guided clients through a variety of processes, including developing a robust management team, creating and managing a board of advisors or directors, instituting consistent systems and processes, implementing leadership succession and initiating organizational innovation. John also integrates his work with that of other stakeholders, experts and advisors and has developed processes to facilitate that cooperative approach.  

Email John

HCA Announces...

CEO Roundtable
See details at the end of today's newsletter
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Meet An Advisor
Ken Glover

Ken is a Managing Director and a member of the leadership team of HCA. He is also a leader in the Executive Advisory and Nonprofit Organization practices at HCA. Ken has over 35 years of experience as a CEO, CAO, senior management and C-Suite Advisor in a variety of corporate, governmental and nonprofit organizations. While consulting, he provided these organizations and companies with extensive strategic and tactical leadership in operational improvement, market expansion, new business development, community relations, financial/fiscal management and sales. Also as a consultant, Ken has worked in corporate governance and enterprise planning/execution of mission-critical business lines. He has led and served the governance structure of many organizations, including the Metropolitan Opera 
Association, the National Association of Securities Professionals, Robert F. Kennedy Center for Human Rights, Business Council of New York State, Prince George's County Hospital Authority, Metropolitan Washington Council of Governments and the National Black Child Development Institute. Ken holds a MA with honors from the University of Maryland and a BA magna cum laude from Amherst College. He also serves on the adjunct faculty in the Business and Management Department of the University of Maryland University College.  
 
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