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M-O-N-T-A-N-A
Sarita's Favorite Tips
M - "M & M SHARING" and other team-building icebreakers
O - "OPTIMISTS see the opportunity in every difficulty; pessimists see the difficulty in every opportunity."
N - NO can be said NICELY three ways:
1- Compliment + NO ("I'm flattered however I'm going to pass."
2- Empathy + NO ("I know you're swamped however I'm not available to help today.")
3- Choose to say NO ("I've chosen not to attend the event.")
T - TWO Green Jello Principles of Conflict Resolution
1- Figure out real agenda
2- Have a plan B, C, D....
A - ASK for what you want rather than demanding. For example, say "Would you consider?" instead of "You better!" Click here for 50 Phrases!
N -NETWORK of positive people is important Research shows that we become the average of the 5 people with whom we spend most time.
A - ATTITUDE is everything!
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