Reach - Resources & News for Evolving Organizations

Consultants to Organizations | February 2014


This month brings part two of a 3-part series on developing effective and useful job descriptions.  Click here if you missed part one.  We're also happy to bring you news about Consultants Giving Back, our annual pay-it-forward to the library community at PLA 2014!

Job Descriptions: How to Make Them Work for You 

Part 2 of 3


Accurate and up-to-date job descriptions are integral parts of successful human resources initiatives in organizations, including recruitment, compensation and classification programs, performance management, development of competencies, retention efforts, employee on-boarding, succession planning and organizational development.  With an impact on this many areas within an organization, you'd better be able to actually write one of these things!


The good, the bad, and the ugly...


We've all seen a variety of job descriptions. Some are so specific, attempting to outline every possible task and duty that a position could possibly perform. Others are so generic and brief that expectations are not clearly stated. Somewhere in the middle is the sweet spot. Enough information to inform employees and candidates about the expectations of the job and the essential functions to be performed, but not so much as to create a laundry list of tasks.  ...Read More

Is Your Team Motivated to Give Their Best?


Harvard Business Review recently outlined two simple but key factors in ensuring that your customer receive an outstanding experience from empowered and motivated employees.


Attitude trumps skills.  Are you hiring friendly people? If not, it isn't likely they'll become friendly.  Conducting group interviews is an easy way to see how candidates interact with others in real-life situations.  Abilities can be honed on the job...


Why do you exist?  Make sure people understand the purpose of the organization.  Rules don't resonate but if people feel empowered, valued and connected to the organization, their passion will shine through.

Free Consulting Services at PLA 2014

Library consultants are a breed apart. Like the libraries they serve, they care about the success of individuals and the thriving communities that come from strong libraries.


The idea behind "Consultants Give Back" is simple: free consulting sessions with an expert. No sales pitches and no strings - just helpful advice. Pure and simple.


For participants, it's a chance to be heard by and learn from a caring expert in the field.


For consultants, it's an opportunity to "pay it forward."


To see the list of participating consultants and to schedule your free consulting session, please visit:


We hope you enjoyed this addition of Reach. As always, please feel free to share your thoughts with us, as well as pass on this eNewsletter to anyone you think might benefit. 


To reaching success,

Paula M. Singer Lorraine Kituri






Paula M. Singer & Lorraine Kituri 


The Singer Group, Inc. | 410-561-7561 | |

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  • Working with consortium of  23 academic libraries on living with change and leading change projects as they implement a new integrated library system. OCLC provides the library management applications, WorldShare Management Services (WMS), and The Singer Group is supporting the people side of this major change effort.

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