Reach - Resources & News for Evolving Organizations

Consultants to Organizations | July 2013



Our most recent issue brought you part II of a series of articles about the importance of developing core competencies and how organizations can use these as tools for communicating expectations to employees  and for holding employees accountable through performance management.  If you missed the second part of our series, please click here.

A Little Self-Reflection May Really Shed Some Light!


The Harvard Business Review recent "Tip of the Day", highlights the dangers of making assumptions about how others see us and gives great suggestions about ways to get at the truth - for good or bad!

  • Seek out patterns.  What do people consistently say or write about you?
  • As only the 21st century allows us to do - Google yourself!  Is what you find a good reflection of your work, actions, life?  Be proactive and clean up your online act!
  • Initiate your own 360 review. Personally ask trusted colleagues (but not yes-women) that you're looking for honest feedback on your professional profile.  What's working? What's not?

If what you discover doesn't match with how you'd like to be viewed - change it!

To read the full blog post click here: "You're Probably Wrong About How Others Really See You" by Dorie Clark.

Engaging the Elusive Library Non-User


Paula Singer and Donna Fletcher recently shared the tricks of the trade for reaching citizens that don't use the library at last month's American Library Association (ALA) Annual conference in Chicago. They were joined by a panel of librarians from several Illinois libraries to discuss some commonsense but often overlooked points to consider when trying to connect with the non-user.  Read Library Journal's full write-up on the SRO presentation here!


 Our FREE Culture Assessment Tool Helps You Pinpoint

Where to Invest Resources for the Greatest ROI


Assessing your organization's culture is critical in taking your organization to the next level - especially, in relation to setting goals, prioritizing activities and identifying potential obstacles to success.


Taking the time to conduct an assessment is the first step in creating a stronger organizational culture with greater employee satisfaction and performance, both of which are keys to increased customer retention, loyalty and satisfaction.


That's why we're thrilled to soon unveil our new Culture Calculator - an online culture assessment tool we designed specifically to give you deeper insight into your organization's culture along with recommendations to strengthen it.


Be on the lookout for the link to our new Culture Calculator that we'll be sending you very soon!

Stay tuned for our next issue of REACH for more useful and timely HR and OD news.  

Please feel free to share this quick follow-up to our monthly newsletter with anyone you think might benefit.  And, as always, be sure to share your thoughts with us on our blog  and Facebook page. 


To reaching success,

Paula Singer, Laura Francisco & Lorraine Kituri

Paula M. Singer, Laura Francisco & Lorraine Kituri


The Singer Group, Inc.


Connect With Us ...

View our profile on LinkedIn Find us on Facebook Follow us on Twitter

We invite you to connect with us
on Facebook and share your experiences with us as well.


Please visit our page and click our "like" button, if you enjoyed your visit.   Looking forward to connecting with you!

Take Action

How Progressive  

is Your Culture?


Find out what forward-thinking organizations are doing to boost success. Simply visit our website

and click on the link under Take Action.

Stretch Beyond

Find out how Leadership Coaching can support you in guiding your organization toward its mission.


Learn about Leadership Coaching

What's New?
  • The Singer Group was name one of the Baltimore Business Journal's Fastest-Growing Women Owned Businesses... read more
  • Lorraine and Paula are coaching leaders to excellence.
  • Culture change, organizational restructuring and enhancing effectiveness are the goals of several projects.
  • The Singer Group is supporting the HR work in a merger.
  • We are working with large organizations on the east and west coasts to develop competencies to align performance with strategy.
  • Tedd is also working with a large, unionized library system to streamline and enhance its recruitment process.
  • Paula and Lorraine are working with organizations in Maryland and Oklahoma on employee engagement and culture assessments.
  • We are also facilitating board retreats, updating or creating new compensation systems, designing an upward evaluation system, assessing HR process ...

How can we help your
organization move forward!