Edge International Global Partner Compensation Survey
For the third time, Edge International has surveyed the largest law firms in the world to understand how partner compensation systems are changing to meet economic challenges, non-equity partnerships and changing young partner expectations. 
Click this link for downloadable PDF of Global Partner Compensation Survey
2012 Global Partner Compensation Survey
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The Defence of Secretaries
Why short-term secretarial cutbacks can lead to long-term regrets. By Jordan Furlong  I was struck by a recent report that a large global firm had cut its support staff to achieve a 4-to-1 attorney-secretary ratio. The usual reasons were cited: technology had taken over many administrative and clerical tasks traditionally performed by secretaries, which made possible layoffs to improve the firm's efficiency and bottom line.
I'm not enamored of this short-sighted view of secretaries (the preferred term, in my view, to the anemic "administrative assistant"). Firms that cut back on secretaries overlook or ignore perhaps the most vital service these professionals perform: the day-to-day management of their lawyers. Secretaries, unlike almost any other creature on Earth, can actually get lawyers to do what they're supposed to do. They chase them down to fill in their time sheets. They push truly important priorities up the to-do list. They remind them about the colleague who's come to their closed office door three times for a consult. They act as the lawyer's ambassador, apologist and oracle for colleagues and clients alike. Secretaries with four different "bosses" can't perform many of these functions and will rarely feel inspired to do so anyway. Ask any 1970s-era lawyer if he would have shared his secretary with three other lawyers and he'd laugh: how could she serve his needs if she's busy serving others' needs too? Who gets first call on her time and attention? Lawyer-secretary relationships are among the most important in a law firm, yet many firms seem to treat secretaries as fungible and interchangeable. That leads to the deterioration of these relationships through three types of misalignment: - personality (some lawyer-secretary matches are or become disastrous in personal terms);
- skill sets (the lawyer's needs vs. the secretary's skills vs. the secretary's job description); and
- priorities (the lawyer and the secretary are normally assessed and judged on different criteria).
A few lawyers might actually welcome less secretarial presence because they're secretly happy not to be managed anymore. It's easy to dismiss an Outlook reminder or overlook a scheduled meeting when there's billable work to be done; it's harder to do that when a live person is at your door telling you to get moving. Law firms don't appreciate secretaries' lawyer management functions half as well as they should; those that keep cutting back on secretaries will learn how costly that lack of appreciation really is. (Inspired by a recent post at Ron Friedmann's Strategic Legal Technology blog.) |
Well, Isn't That Predictable?
Whether planning to climb Mt. McKinley or to provide legal services to a client, assaying the possible and probable changes to a plan is key to success.
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By Pam Woldow

This week's headlines in Alaska brought a tragic story about four climbers on Mt. McKinley (highest peak in North America). Because the weather had been predicted to be quite good, the climbers chose to leave a lot of heavy equipment behind, e.g., snow shovel, ice saw, so that they could summit and descend more rapidly. During the climb, however, the weather changed for the worse, and those discarded items made the difference between life and death. Without tools for managing ice and snow, the climbers' choices about how to survive were reduced to a pitiful few. Only heroic rescue attempts managed to save the lives of three climbers, but they were horribly frostbitten.
In hindsight, it is so easy to observe the faulty judgment of the climbers. The failure to plan for absolutely predictable events left the climbers with diminished choices about how to protect themselves.
What does this have to do with practicing law? Well, in Legal Project Management sessions with lawyers, we deconstruct matters that did not live up to client expectations. We ask "were the events you experienced in this matter predictable from the outset?" or "have they ever happened before?"
In almost every case, the lawyers readily admit that the events were neither novel nor completely unforeseen. In fact, the lawyers can provide robust lists of events that have occurred in similar matters. So, if the variations weren't unique, why not plan for them? Why do lawyers repeatedly fail to plan for "changes in the weather," so to speak?
Quite simply, they confuse possibility with probability. Although lawyers are not naturally optimistic folks, when it comes to predicting to a client the course of a particular matter, they don the cheery, best-case cloak and assume that things will go swimmingly (low probability of variations occurring), even though any observation of past matters would inform them of their folly (high probability of variation occurring). We don't know if the source of that optimism is expediency or the fond hope that things will go off without a hitch.
Clients need to know both the possibilities that might impact the course of a matter and the probabilities that those variations might occur. The very best attorneys now provide that information, and, as a result, their clients are better able to plan, budget, reserve, and inform management of the likelihood of changes and their impacts on the matters, budgets and outcomes.
Contact the author, Pam Woldow
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Translating Leadership into Projects
Law firm managing partners are often frustrated by the slow pace of progress by fellow leaders toward business and strategic goals.
By David Cruickshank

Looking at at their practice group and client team leaders, they say things like:
"I have the right people in position, but they are not moving the needle."
" Our leaders spend too much time on the wrong things - internal office moves take priority over targeting new business, for example."
" We have even given our leaders job descriptions, but they see themselves more as managers than leaders of new initiatives."
Having worked on legal project management for some years now, I wondered how to translate these leadership challenges into projects. And if so translated, will project management discipline apply?
One solution - managing partners could help practice leaders develop leadership project descriptions. In project management terms, you are "scoping" your leadership project with your client. And your client is the firm. A leader should describe a leadership project to the managing partner as she would a client project - with measurable results, a time frame and a resources budget.
Some of my experienced-based assumptions are required first. (1) Nearly all practice leaders are also fee-earning partners, so their time for leadership has to be well spent. (2) Next, they can probably only manage 1-3 new initiatives at a time. (3) Unlike client demands, they prefer to have open-ended time frames for new projects, and very loose accountability to the managing partner. The leadership project description addresses all these issues.
Let me illustrate an example and unpack it.
Leadership Project Description for a Practice Group Leader
I will start and complete three new business development initiatives that cut across other practice groups and my group. Each of the initiatives will:
- Target profitable work, within the firm's strategic scope, from new clients or existing clients
- Engage partners from at least two practice groups
- Target at least $100,000 in billable work.
Success will be measured by getting to the final round in an RFP process or winning some work in all three by June 30, 2013.
If any of the initiatives falters before September 30, 2012, I will replace it with another similar one.
These are some of the features of a good project description, all found in the example above:
- Individual accountability - "I will"
- Concrete - number of targets, groups, amounts
- Measurable outcomes, time and quantity
- Connects to strategy - building multi-group capacity and visibility.
Compared to the vague business development goals that we often see in practice groups, the leadership project description is a far better tool for both the managing partner and the practice group leader. As with a good client project, we will have a basis for allocating resources to the project and we will know exactly what has been accomplished.
Contact the Author, David Cruickshank.
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Salaried partnerships
the GOOD, the BAD and the UGLY
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By Sean Larkan

The 2012 Edge International Global Partner Compensation System Survey highlighted that appointments of salaried partners are increasing. These are lawyers appointed partner and paid a fixed amount in money or an amount of money based on a fixed percentage share - sometimes termed "fixed equity". A majority of surveyed firms use the salaried partner regime and the trend is anticipated to continue.
I favour the salaried partner regime provided it is properly introduced and managed. It can be a powerful financial engine of a firm, building a strong foundation for future success - motivated young lawyers, providing for leadership and partnership succession and encouraging the right behaviours.
The GOOD - salaried partnership:
- is an obvious way to recognise high performing lawyers - sending a positive signal & building confidence;
- is a good testing ground before progression to equity;
- is a chance for lawyers to find their feet while experiencing a form of partnership first-hand;
- provides status - sometimes important to the individual and for clients;
- can be an ideal alternative to equity partnership for those who for personal reasons don't seek equity;
- is good for lawyers who won't meet equity performance criteria but are otherwise outstanding;
- is ideal when it may be difficult or 'impossible' to appoint equity partners, but where you want to keep and motivate someone;
- provides a realistic buffer to poaching firms and a counter to lawyers leaving for greener pastures.
The BAD and UGLY - all this can come unstuck if the salaried partner regime is not used or implemented effectively - to the detriment of those partners, the equity partners and the firm as a whole. For instance:
- salaried partnership simply used as a blockage to equity; and
- salaried partners are partners in name only.
The consequences: salaried partners:
- become seen only as a "necessary evil";
- become marginalised within the firm;
- become an isolated, disgruntled, underperforming group and serious veins of mistrust develop within the partner ranks; this directly impacts self-esteem - a no-win situation for everyone concerned - a vicious circle in the making;
- as they realise they are not truly 'partners' it creates distrust, lack of respect and ultimately, lack of loyalty - in the heart of the partnership group. Hard to imagine that a partnership governance structure would knowingly do this;
- learn the same poor values and bad behaviours which does not bide well for the future long-term success of the firm; and
- who are top performers, will see the writing on the wall early, and leave; the regime becomes a holding ground for mediocre, disgruntled performers. The vicious circle is complete.
Back to the GOOD: the solution
It is possible to turn the salaried partner regime into a positive part of a firm;
- be frank about why you're using your salaried partner regime - even if the reason is to retain equity tightly. Salaried partners will respect this. Good ones will compete to earn some of that tightly-held equity;
- be upfront with an aspiring partner who has no realistic chance of becoming an equity partner;
- treat them as partners in every sense, possibly with limited exclusions around sensitive equity partnership discussions and information, and decisions on admission, progression and exits;
- treat them with respect (as if they are truly your future leaders and owners);
- make it clear they are expected to behave and perform like partners in every respect and meet the same performance criteria (albeit at slightly lower levels).
Do this and you will be rewarded in spades. You will also have a happier partner group. I would go even further; any firm that does not have this system functioning successfully will find it very hard to compete with others that do. It is time to ensure any bad or ugly elements of your salaried partnership regime become good.
Contact the Author, Sean Larkan. |
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At The Podium: Upcoming Appearances by Edge Partners
Mike White June 08 Presentation: AFAs & the New Legal Paradigm ALFA International - Global Legal Network Ritz Carlton, Palm Beach, FL
Nick Jarrett-Kerr June 21 Law Firm Strategy LawNet Partners Masterclass Warwick, UK
Nick Jarrett-Kerr June 22 - 23 Strategy Execution MBA Module; Nottingham Law School MBA in Legal Practice Nottingham UK
Chris Bull 06 - June 27 Managing Cost Structures Ark / Managing Partner Masterclass London
Jordan Furlong July 21 Opening keynote address Private Law Libraries Summit American Association of Law Libraries Boston, MA
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Edge Blogs
Nick Jarrett-Kerr's NJK
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