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With dramatic increases in the use of social media, your customers may now have higher expectations for timely access to all your product and service information. Your proprietary and sensitive information is always under increased scrutiny from regulatory agencies to integrity offices at your customer's organizations. Sensitive information is any information that may lead to legal peril if it is abused or misused.
Pharmaceutical and medical device companies are increasingly faced with greater pressures in areas currently under immense regulatory enforcement initiatives that may inadvertently bring increased risks to you and your field sales teams solicited to share your sensitive information such as labeling and reimbursement.
For example, hospital new product forms given to physicians and sales people to complete before they purchase your product often contain fields requesting full accompanying product literature and documentation. Such requests may easily compromise manufacturer, distributor, and/or supplier compliance. These forms may include request(s) for: product specifications, accompanying literature, competitive information, labeling, clinical support literature, certificates of product training, quality control documentation, instructions for use, contracts, manufacture agreements, consent forms, reimbursement information, coding, pricing, product credentialing, facility credentialing, sales rep credentialing, and stakeholder disclosures.
(See Example Here: New Medical Device Request Form )
Importantly, these forms nearly always state they are to be signed by physicians yet, are often filled out by sales people for the convenience of the physician. How can a rep possibly sign for a physician? How can a physician confidently sign a response they did not create?
With broad enforcement power such as Permissive Exclusion where vendor management personnel unknowing of wrongful practices may be personally excluded from Medicare without due process, vendors absolutely must implement effective measures and reduce their enforcement target footprint.
The new web-based subscription; YourDocs.net, can provide the perfect tool to easily and inexpensively streamline your compliant response to every day customer information requests. YourDocs allows vendors complete control over the way they share, what they share and under what terms they share sensitive product information. Recipients are held solely accountable for how they use it, thus, greatly reducing the acquisition of the vendor as a target of accountability.
YourDocs subscription based web service is the unique tool your company can implement today for providing medical content and product information to end users.
- YourDocs Team
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