logo new templ
    Monthly E-Tip                                                                                                                  July 2008
This Month
Downers, De-motivators, and Bad Energy
Upcoming Events
Recommended Reading
Quick Links
 
 
award winner
PPE Book cover

to receive 25% off and free shipping!!
 
 
Greetings!
 
Piles of research, and our own experience, have taught us that leaders cannot lead if they are not positive.  Even in the toughest of times, real leaders focus on the opportunities.  They communicate hope and remain future-focused.  This month's article reminds us that even the little things we do can impact our ability to create a motivating, energized work envrionment.  Have a great month! 
                                                                                                                                                                                                                     join our list logo
                                 
Downers, De-motivators and Bad Energy 
                                                                                                      
picture 
        
 


This week my husband Steve and I took a spinning class at our gym.  We enjoy attending these high energy, calorie-burning indoor bicycle classes as much for the mental boost as for the physical benefit.  The music is loud, the class participants are positive, and the instructors are typically energetic and encouraging.  It's just good energy all around. 

During this week's class we had a new instructor.  He began the class by telling us what a terrible week it had been for him.  He listed off all of the problems he was having in his life.  He gave us direction with little enthusiasm.  He didn't play the usual fun, modern, beat-pounding music. Not once did he say, "Come on!  You can do it!" At the end of class I was exhausted and felt a little ripped off.  I had come to work hard and this guy brought me down.

The experience reminded me that leaders use the same behaviors to create an environment that is either motivating or de-motivating at work.  As leaders we have an opportunity to create an environment where employees want to work hard--to give their all.  Some leaders do just the opposite.  Here are a few things leaders do, sometimes inadvertently, to create an environment that produces lower levels of performance:

  • Focus on the problem rather than the opportunities.  Great leaders stay positive--always.  When obstacles present themselves, they are tackled head on with enthusiasm.   Focusing on problems and things that are wrong is a downer.
     
  • Give little feedback and encouragement. Motivating leaders acknowledge the work of others. We all need to know that someone is noticing our hard work. We all need a little pat on the back when we've reached a milestone.  When we don't get the feedback we crave, we wonder why we worked so hard.
     
  • Lose touch with the environment.  Effective leaders are keenly aware of the environment in which they do their work.  The physical environment must support employees so they feel that they can do their best.  The emotional environment must be one in which everyone feels valued.
     
  • Become monotonous.  Motivating leaders change things up often.  Doing the same thing day after day, meeting after meeting, sales call after sales call gets boring. Great leaders add competition, fun, and renewed energy.  

Luckily, Steve was able to drag me to a second spinning class this week. Our instructor, Austin, was awesome!  He explained the benefits of the hard work we'd be doing (fat burning, cardio-vascular endurance, etc.), he encouraged us to push ourselves just a little more, and he played awesome music!  Austin told jokes, encouraged us to compete with an imaginary Lance Armstrong up the hills, and he helped us track our heart rates so that we could measure our progress.  It was the best workout I've had in a long time (and I'm a little sore this morning!)  Austin understands the concepts of motivation.  He understands that he can't really motivate me, but he can create an environment that is positive and encouraging.  I bet Austin would be a great manager.


What kind of an environment are you creating?
 azshrm logo

Arizona SHRM Conference

14th Annual Arizona SHRM State Conference
September 2nd & 3rd, 2008
JW Marriot Desert Ridge Resort & Spa
Phoenix, AZ
 
Don't miss this awesome annual event that celebrates and recognizes best practices in human resource management.  And, come see Marnie Green's session on September 3rd at 11:15 a.m. The focus of the presentation is "Pay or Performance? Trends in Public Sector Performance Management." 
 

Recommended Reading  

Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others,
by James M. Kouzes and Barry Z. Posnerbook

Kouzes and Posner maintain that people will aspire to higher levels of performance when they are genuinely appreciated for their dedication and publicly recognized for their achievements.  Encouraging the Heart provides a roadmap for keeping hope and optimism alive within the organization.  This simple book provides real-world examples, practical ideas, and expert advice on the art of encouragement. 
Sincerely,

Marnie Green
Management Education Group, Inc.