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Helping People Work Together Better
In this issue we
present the first in a series of business cases based on recent client projects and a related article about designing metrics. Join our online conversations:
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CASE STUDY
A Big Group Turns Talk Into Action
Following
approval of its strategic plan, the administrative leadership
team at an American university began to study the implications of the plan on all departments and the
role their division should play over the course of the plan's 10-year implementation.
ODDA designed and facilitated a
two-day retreat to assist the team in accomplishing its goals. During
the retreat, the leadership team:
> Established criteria to evaluate proposed
projects
> Constructed strategic initiatives
> Developed high level
action plans for each initiative
Outcomes
"The retreat accomplished both of our goals for the day-- identifying and describing the highest priority initiatives for the plan's
implementation, and doing that work as a group of division leaders who can now
own the initiatives and move them forward together," observed the division vice president. The leadership team is more engaged in the specifics of the strategic plan and "Laura's facilitation was critical to our
success."
> Read and download the full case on our website |
Metrics Design
Using the proper framework for designing metrics will ensure
you're crafting effective, reliable tools for your evaluation process. The
decision-making criteria that results will improve your team's success in achieving
strategic objectives.
 A Checklist for Metrics Design
- Metric name
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Strategic theme
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Objective or theme measured
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Rationale for this metric
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What it drives or measures
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How it is calculated
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Data sources and where they are located
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Alert levels over time
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Target levels over time
Critical
Questions to Ask About the Metrics
What do we need to change to reach this objective?
Does this metric test our hypothesis?
Are the data available?
What action will we take?
How often do we measure?
Is there a data owner?
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Contact us for more information about defining metrics for use in strategic planning: telephone (203) 288-6688 or email: information@odda123.com
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Got a Management Muddle? Ask the expert.
Have you visited our Management Muddle blog? See what OD experts are saying about the Muddle recently posted, and add your comments and advice too.
Submit your question to our blog and receive expert advice.
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Joan Campbell, Business Manager
The newest member of our staff, Joan Campbell joined ODDA in June. As business manager, she is responsible for all internal
operations at ODDA, overseeing HR processes, logistics and technology. Joan
comes to ODDA with 14 years of experience in the insurance and employee
benefits industry.
For five of the past seven years, Joan has been involved
with Neighborhood Music School, the largest independent not-for-profit
community arts school in Connecticut.
Joan enjoys music, kayaking and spending time with her
family.
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