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    April 2008

 

Standing Out in a Crowded Field:
Your Distinctive Competence
 
Unless you're in a very unusual business or remote geographic area, you have competition for your services and/or products. How do you stand out in a crowded--and sometimes overcrowded field?
 
Do what successful large companies do--discover your "distinctive competence" and convey that to your potential clients. Your distinctive competence is that set of strengths, characteristics and qualities that set you apart from your competitors. It's those things that make you uniquely qualified to do what you do for your particular target market (for information about target markets, see last month's newsletter).
 
The information and ideas below will help you get started in determining what makes you special.
Getting Started
 
It's always good idea to study the way other people in your field are positioning themselves. Imagine you are a prospective client or customer for your service or product. What makes some people stand out while other people seem to blend into the background?
 
Factors to Consider crowd
 
There are a number of categories you can use to set yourself apart from the crowd. Here are the major ones.
 
Unique Features of your Service or Product
 
Perhaps you're a massage therapist who offers sound healing as a part of your sessions, a psychotherapist who uses sand trays to help her clients gain self-knowledge or a yoga teacher who focuses on yoga for people with injuries. This category could include any special skills you have in addition to your primary area of expertise.
 
Your Background or Experience
 
If you're a coach who spent 10 years in the business world, you're more qualified to coach people with corporate jobs than another coach who's never worked for a company. A former nurse who got her certification in healing touch could tout her medical background. A former teacher would want to let people know about her background when she promotes her workshops on ayurveda because her teaching experience would give her additional credibility as a workshop facilitator. A travel consultant who was an army brat and lived all over the world could capitalize on her background. What experience do you have that helps make you unique?
 
Your Education or Training
 
Perhaps you've received training from someone who is a recognized authority in the field or at a place that is well-respected and well-known. Be sure to include that information in your marketing materials where appropriate.
 
Special Honors
 
If you've been recognized for your work (even as a volunteer) and it's related to the services or products you are trying to market, it's appropriate--and smart--to let your potential clients and customers know.
 
Personal Qualities
 
What special qualities do you have that make you stand out?  You can certainly talk about those traits in your marketing materials-or even better, let your clients speak for you in quotes and testimonials. 
 
A word about quotes and testimonials: Don't be afraid to ask for quotes, and don't be hesitant to tell your clients/customers what you'd like included (perhaps attributes they've mentioned they admire about you). Remember though, that many people are self-conscious about their writing. If this seems to be the case, ask them to just jot something down and tell them you'll edit it if necessary.  You can always email it back for final approval before you publish it. And be sure to give people a date when you need the quote-don't leave this open-ended.
 
Ask Your Clients, Friends and Family
 
Ask your clients what made them choose you rather than one of your competitors. Also ask your friends and family for their input. Their answers may surprise you and give you more to add to your definition of your distinctive competence.
 
Final Thoughts
 
Once you've determined what makes up your distinctive competence, create well-written wording to describe it that you can use in your marketing materials, on your website and perhaps on the back of your business card. You'll also want to include some of this information in your elevator speech. It's well worth the time and effort it takes to set yourself apart from the crowd!
Coming Next Month: Seven Steps to a Marketing Plan
 
Marketing plans are not just for big business and people with MBAs from Harvard. All businesses, no matter how small, can benefit from taking time to put their plans for success on paper.  The good news is that it's much easier than you think!  Watch for my next newsletter coming the middle of May.  
 
Wishing you a successful and creative month ahead,
 
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Lunch and Learn:
A Marketing Coaching/Support Group
 
lunch learn
 
If you're serious about marketing your business, grab your lunch and join me every second Wednesday of the month at my marketing coaching/support group at Inner Strength Yoga.
 
During the first 20-30 minutes I'll do a presentation on a specific aspect of marketing. After that, I'll open the floor to answer your specific questions and discuss your concerns either about the topic that was presented or any other area of marketing that's on your mind. There's no organization to join and no obligation to attend each meeting. This is a great way for you to get the help you need while networking and sharing with your peers-all over lunch.  For more information, please visit my website.
 
Second Wednesday of each Month
 
11:00-1:00
 
$25 per session
Bring your lunch and a notebook.
 
Upcoming Topics 
 
May 14-Basic Messaging
June 11-Building Your Network
Wisdom of the Body Workshop on April 19
 
Inner CriticWhat hidden messages does your wonderful body have for you?
 
Join Jan Motley and me this Saturday at Inner Strength Yoga for a special workshop designed to help you uncover the wisdom of your amazing body.  You'll find all the details on my website.  
 
About Excoveries
 
Judy Balian and her Excoveries team offer practical, cost-conscious marketing solutions for small businesses, consultants, holistic practitioners and inventors.
 
Our services include confidence-building business coaching, marketing strategy, copywriting, brochures, business cards, press releases, articles, websites, newsletters and logo design.
 
Judy also teaches classes and workshops designed to promote creativity and personal growth including The Artist's Way and the upcoming Wisdom of the Body.

To contact Judy, email
jbalian@excoveries.com or call 760.436.8848.