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ASD clients have received $15,000 Start sharing in the savings and Reduce your Answering Service Cost by 50% or more! |
Don't risk losing a first call to another funeral home.
Speak to your price shoppers immediately!
In today's economic climate, it is increasingly common for cost conscious families to contact multiple funeral homes to compare packages, research options and evaluate customer service. ASD helps you connect with these price shoppers instantly`using our powerful Price Patching feature. Here are some scenarios when Price Patching can save your funeral home business:
- A caller wants prices before providing any personal information.
- A family comes to the funeral home when the office is closed and calls from the outside phone
- A caller has difficulty speaking or understanding English
- A family knows your staff personally and insists on speaking with a specific person
- A caller is using a payphone and cannot be called back.
This feature can greatly reduce the possibility of a family deciding to hang up and call another funeral home because they can't reach you at the time of the call. Using Price Patching, anytime ASD handles a call like this, we will connect you to the caller to provide immediate assistance.
"What I like about Price Patching is that I don't have to wait to talk to a family, they can just speak to me immediately and we can answer their questions right then like they are just calling me directly. It's a great feature and is very helpful because it puts our callers more at ease because they know they can get in touch with a director right away."
-Mack Wilkerson, Lawrence Funeral Home in Selma, AL.
For more information, click here.
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 ShivaShade is a leading supplier of eco-friendly, organic cleansing supplies and a wide variety of urns. With new environmentally focused regulations and initiatives, many funeral homes are seeking alternatives to harmful products and ShivaShade's Absorb It! and Very Berry cleansing products help to fill this need. With the ability to instantly turn any liquid into gel, Absorb It! simplifies cleaning and helps funeral professionals to thoroughly remove hazardous waste. Very Berry provides immediate, long-lasting odor elimination that works in only seconds!
Recently, ShivaShade added the AED-Defibtech to their range of funeral supplies. This American made product requires no special training and comes with recorded instructions. With a built-in handle, active status indicator and voice-direction, the AED-Defibtech ensures that funeral professionals can help prevent the worst from happening.
ShivaShade is a valued member of ASD's Rewards Partnership Program, which provides savings to mutual clients on items used regularly by funeral homes. ASD clients will receive a discount on ShivaShades' popular Absorb It! and Very Berry cleansing products, as well as a reduced price on the company's large selection of marble, brass and silver urns. Additionally, ShivaShade is now offering a reduced price on their powerful AED device. While ASD and ShivaShade are enthusiastic about this partnership, funeral homes will be the ones to reap significant  benefits.
"When I saw ASD was working with ShivaShade, I decided to give them a try. I ordered Absorb It and thought it was a simple ordering process and the product arrived very quickly. A staff member here has used it already and found the product does exactly what it promises and we plan to order it again."-Kevin Lyons, Lyons Funeral Home in Glenolden, PA.
For more information, click here.
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As a leading provider of insurance  assignment funding, C&J Financial has processed more than 100,000 death claims and funded nearly a half a billion dollars to funeral homes and cemeteries throughout America. Many of you have already benefited from ASD's partnership with C&J Financial. ASD is excited to introduce a new reward to funeral professionals who take advantage of C&J Financial's FAST FUNDING program. ASD clients using C&J Financial for the first time will receive a free billing cycle of ASD service up to $2,000.00. If your ASD bill is less than $250.00, you may instead choose to receive a generous $250.00 credit. ASD clients also receive a discounted rate and credit toward their ASD bill for every $1,000 funded through C&J. With these savings, you can reduce your monthly operating expenses while working with two of the most trusted names in the funeral profession. (Offer is valid for new C&J accounts only) For more information, click here. |
On Thursday, January 19, 2012 ASD welcomed 26 funeral professionals the opportunity to earn their Continuing Education Credits in two separate three-hour classes. Thank you to every one who attended. We hope to see you next year!
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In less than 48 hours after the launch of ASD Mobile, more than 400 funeral professionals had downloaded the iPhone app. Since then, over 1,000 of you have begun using one of the many features available with this sophisticated mobile tool. Thank you to all of our clients and partners that have helped spread the word about ASD Mobile. From leaving enthusiastic reviews on iTunes to posting positive comments on our social networking sites, we appreciate your support! Be on the look out for exciting iPhone app features like push notification, and a brand new Android app to be launched in the new year!
For more information, click here.
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It may look like like a Christmas tree farm outside of ASD's offices right
now, but the nine new Blue Spruce trees that decorate the outside of our building weren't planted for the reason you may think. To read more, click here>>>
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ASD Staff Is Professional and Compassionate in All Situations! Each week, ASD awards four employees with an "Outstanding Service Award". "Outstanding Service Awards" are given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services. Recent examples of "Outstanding Service Awards":
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Learn Why ASD Is America's #1
Funeral Exclusive Answering Service
...Just For You...
Free Trial of ASD Answering Service
Contact Jason Bathurst today, 1-800-868-9950 or [email protected].
Reasons to try ASD:
� No Extra Cost for nights, weekends or holidays
� Family Owned and Operated
� We tell you on what ring we answer your line
� 90% of calls answered on the first ring
� All calls are recorded for 100% accuracy
� One Location in the USA - calls are never outsourced
� Free advanced web features
� Customizable Email and Text Messaging
� Supervisor assistance available 24/7
Please mention your special offer when contacting us. Hurry, offer ends soon!
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Contact ASD
Providing our clients with extraordinary service is ASD's top priority. We want to hear your questions, comments and suggestions.
We are here to support you 24/7.
1-800-868-9950
[email protected]
   
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ASD Rewards Partners: For more information, click on any of the Partner logos below. 
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ASD Acknowledgements Funeral Directors Give Back! We are continually impressed by the charitable efforts made by our clients during the Christmas season. From hosting a holiday memorial service for those who lost a loved one in 2011 to providing food and clothes to those less fortunate, your altruistic displays of goodwill do not go unnoticed. Here are some examples of funeral homes that went above and beyond this year to support the causes closest to their hearts:  Couglin-Lastrina FH organized a community Christmas Eve Feast. Sabastian Lastrina FH raised money for the Salvation Army. Congratulations 
Congratulations to Anderson McDaniel FH on the opening of their new funeral home in Racine, OH.
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Past Issues of Funeral Communications Today
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ASD's Pledge to Clients
Our top-quality service maintains the highest degree of professionalism with extensive training, careful monitoring and cutting-edge technology that tracks and records every incoming call. We understand that our voice may be the first impression a family member has of your funeral home and continually review your calls so that every time your phone rings, an experienced and compassionate operator will be there to answer.
Sincerely,
The Czachor Family
ASD Founders & Family Member Owners
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