ASD clients have received $15,000 
Start sharing in the savings and 
Reduce your Answering Service Cost by 50% or more!
Safeguard your business! 
Don't risk losing a first call to another funeral home.
Speak to your price shoppers immediately!


In today's economic climate, it is increasingly common for cost conscious families to contact multiple funeral homes to compare packages, research options and evaluate customer service. ASD helps you connect with these price shoppers instantly`using our powerful Price Patching feature. Here are some scenarios when Price Patching can save your funeral home business:

  • A caller wants prices before providing any personal information.
  • A family comes to the funeral home when the office is closed and calls from the outside phone
  • A caller has difficulty speaking or understanding English
  • A family knows your staff personally and insists on speaking with a specific person
  • A caller is using a payphone and cannot be called back.


This feature can greatly reduce the possibility of a family deciding to hang up and call another funeral home because they can't reach you at the time of the call. Using Price Patching, anytime ASD handles a call like this, we will connect you to the caller to provide immediate assistance.


"What I like about Price Patching is that I don't have to wait to talk to a family, they can just speak to me immediately and we can answer their questions right then like they are just calling me directly. It's a great feature and is very helpful because it puts our callers more at ease because they know they can get in touch with a director right away."

-Mack Wilkerson, Lawrence Funeral Home in Selma, AL.  


For more information, click here. 

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Featured Partner

 ShivaLogoShivaShade is a leading supplier of eco-friendly, organic cleansing supplies and a wide variety of urns. With new environmentally focused regulations and initiatives, many funeral homes are seeking alternatives to harmful products and ShivaShade's Absorb It! and Very Berry cleansing products help to fill this need. With the ability to instantly turn any liquid into gel, Absorb It! simplifies cleaning and helps funeral professionals to thoroughlyVeryBerry remove hazardous waste. Very Berry provides immediate, long-lasting odor elimination that works in only seconds!


Recently, ShivaShade added the AED-Defibtech to their range of funeral supplies. This American made product requires no special training and comes with recorded instructions. With a built-in handle, active status indicator and voice-direction, the AED-Defibtech ensures that funeral professionals can help prevent the worst from happening.


ShivaShade is a valued member of ASD's Rewards Partnership Program, which provides savings to mutual clients on items used regularly by funeral homes. ASD clients will receive a discount on ShivaShades' popular Absorb It! and Very Berry cleansing products, as well as a reduced price on the company's large selection of marble, brass and silver urns. Additionally, ShivaShade is now offering a reduced price on their powerful AED device. While ASD and ShivaShade are enthusiastic about this partnership, funeral homes will be the ones to reap significant AbsorbItbenefits.


"When I saw ASD was working with ShivaShade, I decided to give them a try. I ordered Absorb It and thought it was a simple ordering process and the product arrived very quickly. A staff member here has used it already and found the product does exactly what it promises and we plan to order it again."-Kevin Lyons, Lyons Funeral Home in Glenolden, PA.


For more information, click here. 


 Rewards Program Partner


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As a leading provider of insurance hand moneyassignment funding, C&J Financial has processed more than 100,000 death claims and funded nearly a half a billion dollars to funeral homes and cemeteries throughout America. Many of you have already benefited from ASD's partnership with C&J Financial. ASD is excited to introduce a new reward to funeral professionals who take advantage of C&J Financial's FAST FUNDING program. 


ASD clients using C&J Financial for the first time will receive a free billing cycle of ASD service up to $2,000.00. If your ASD bill is less than $250.00, you may instead choose to receive a generous $250.00 credit. ASD clients also receive a discounted rate and credit toward their ASD bill for every $1,000 funded through C&J. With these savings, you can reduce your monthly operating expenses while working with two of the most trusted names in the funeral profession. (Offer is valid for new C&J accounts only) 


For more information, click here. 


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On Thursday, January 19, 2012 ASD welcomed 26 funeral professionals the opportunity to earn their Continuing Education Credits in two separate three-hour classes. Thank you to every one who attended. We hope to see you next year! 



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In less than 48 hours after the launch of ASD Mobile, more than 400 funeral professionals had downloaded the iPhone app. Since then, over 1,000 of you have begun using one of the many features available with this sophisticated mobile tool. Thank you to all of our clients and partners that have helped spread the word about ASD Mobile. From leaving enthusiastic reviews on iTunes to posting positive comments on our social networking sites, we appreciate your support! Be on the look out for exciting iPhone app features like push notification, and a brand new Android app to be launched in the new year!  


For more information, click here. 





It may look like like a Christmas tree farm outside of ASD's offices right

now, but the nine new Blue Spruce trees that decorate the outside of our building weren't planted for the reason you may think.  To read more, click here>>>


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ASD Staff Is Professional and Compassionate in All Situations!

Each week, ASD awards four employees with an "Outstanding Service Award". "Outstanding Service Awards" are given to ASD Staff who exhibit the sensitivity and attention to detail that set ASD apart from other answering services. 


Recent examples of "Outstanding Service Awards": 

  • Senior Call Specialist, Trina, handled a call from two distraught family members who kept switching the phone back and forth. Trina was able to determine that a death had just occurred.  
  • Call Specialist, Kimberlie, patiently assisted a caller who needed obituary information but did not know the name of the deceased.
  • Senior Call Specialist, Kathy, determined a nephew of a decedent who was giving past service information was actually calling to report a new death.
  • Supervisor, Susan, accurately retrieved time-sensitive First Call information from a relative who had lost two family members. 

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We Want To Give You $150.00 
gift certificate


Refer another funeral professional to ASD. When their first invoice is paid, we will give you $150.00 towards your ASD bill.


Please submit referrals to Jason Bathurst at 1-800-868-9950 or If sending an email, please include your name and account number, the person you are referring, their company name and their contact number.


Contact ASD

Providing our clients with extraordinary service is ASD's top priority. We want to hear your questions, comments and suggestions.  

We are here to support you 24/7.



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Rewards Program Partner

ASD Rewards Partners:

For more information, click on any of the Partner logos below.  











Greene Valley  






ASD Acknowledgements


Funeral Directors Give Back!

We are continually impressed by the charitable efforts made by our clients during the Christmas season. From hosting a holiday memorial service for those who lost a loved one in 2011 to providing food and clothes to those less fortunate, your altruistic displays of goodwill do not go unnoticed. Here are some examples of funeral homes that went above and beyond this year to support the causes closest to their hearts:


Couglin-Lastrina FH organized a community Christmas Eve Feast.

Farley FH raised financial assistance for the Salvation Army's annual Candlelight Memorial Service.
Sabastian Lastrina FH raised money for the Salvation Army.




Congratulations to Anderson McDaniel FH on the opening of their new funeral home in Racine, OH.

ASD Technology Partners 

The following companies have developed software that can integrate with ASD.

For more information, click on any of our Technology Partners below.  


01-FHR Halcyon
Past Issues of Funeral Communications Today
ASD's Pledge to Clients 
Our top-quality service maintains the highest degree of professionalism with extensive training, careful monitoring and cutting-edge technology that tracks and records every incoming call. We understand that our voice may be the first impression a family member has of your funeral home and continually review your calls so that every time your phone rings, an experienced and compassionate operator will be there to answer.

The Czachor Family  
ASD Founders & Family Member Owners  
Connect with ASD - Answering Service for Directors 24/7.

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