603-743-3233 301 Durham Road Dover, NH www.myliegedayspa.com
Experience why we are the #1 Day Spa, #1 Hair Salon, #1 Nail Salon & #1 Facial Venue in the Tri-City Area... Again! 2009
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March 2010
Newsletter & Promotions
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March Madness Keratin Promotion!!
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After 1 treatment you can expect
your hair to be:
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Softer & Silkier
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Straighter & Shinier
- Faster and easier to blow-dry - Reduces daily styling time
- Less maintenance - close to being "maintenance-free"
  Before Keratin/ After Keratin
**Save $100 off a Keratin Protein Hair
Straightening Service received in March!
**1st Bonus Gift : a free sulfate-free shampoo & conditioner!
**2nd Bonus Gift: Refer a friend to have Keratin done in March and you will receive a voucher for $50 off your next Keratin service!
This new revolutionary hair therapy
smoothing system infuses Keratin deep into the hair's cuticle, eliminating up
to 100% of frizz and 85% of curl, leaving hair soft,
shiny and luxurious. Hair is more manageable, easier to maintain and
daily styling time is reduced.
For many, this is truly a life-changing
experience! Since hair is made of Keratin, when you re-infuse it into the hair
shaft, you rejuvenate
the hair, giving it the soft, silky feel that people everywhere are raving
about. Think of this as "skin care for your hair." The advanced
patent pending formulation restores and restructures hair by infusing a special
blend of natural keratin deep into the damaged cuticle. The keratin is bonded
into the cuticle by the heat of a flat iron to relax the hair's sub-cuticle
layer.
With each treatment hair becomes
healthier as the keratin builds up inside of it.
A great time to have the treatment done is directly after coloring or
chemically treating the hair. Color will be sealed in, leaving hair
vibrant while extending the life of your color.
Keratin Treatments can last up to 3 months, depending on your hair type and texture,
provided you follow all after-care instructions recommended by your designer.
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Greetings!
It's been exactly 1 year since we have begun writing this newsletter! We can hardly believe how the time has flown. Winter is on its way out and spring will be knocking at our doors before we know it! It has been a very exciting year for the MetroSpa Team. We have undergone a lot of changes aimed at providing a better quality of service for you, our valued guest!
One of the biggest changes to take place in the last 2 months is the implementation of a new internal structure designed to improve your service experiences, progress our teamwork and create greater flexibility for your calendar.
With our new internal structure, all of our service providers benefit from the work done all around. Teamwork is a reality, not just a phrase.. and you, as a guest, can see who ever has availability to fit YOUR schedule without a feeling of "cheating."
We're excited to present these benefits to you as we strive to improve our service performance.
Another approach we are taking to build on our "Best of the Best" title is to strengthen our advanced education class curriculum. Starting next quarter, all designers at My Liege Salon & MetroSpa will begin studying to take the National Colorist Certification test. Currently, this certification is only held by 3 other designers in NH. It will be a challenging road, but by 2011 we aim to bring NH up to 7 Certified Colorists!
Make sure you check out some of the great promotions & news below!
As always, Gift Certificates are available in any denomination for any occasion either wrapped in salon or customized and printable/emailable on our website! 2010 Salon Hours are:
Monday, Tuesday & Thursday: 12 to 8pm
Wednesday: 12 to 9pm
Friday: 10 to 6pm
Saturday: 9 to 3pm
We look forward to seeing you soon.
Have a Wonderful March!
Your MetroSpa Team
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Thank you for your donations to
Our House for Girls!
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 Last month we dropped off all of the items and cash donations you so generously contributed to Our House for Girls along with over $1000 in hair care & nail product. With your help we raised over $300 in cash for a total donation value of over $1500. If you have any items you did not get to bring in during the drive, you are more than welcome to drop them by the Our House office. Visit their website for more information. www.ourhouseforgirls.org *******************************************************************
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Congratulations to Michele Walsh!!! She won the annual My Liege Salon & MetroSpa Winter Raffle Basket! The basket contained over $1000 of services & goods including 10 Uptown Pedicures, a Cultured Pearl Jewelry Set, Hawaiian Kona Coffee, Products & more! To view the raffle drawing movie check out our facebook page! *******************************************************************
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**Receive a free sulfate-free shampoo & conditioner
with your Keratin Protein Straightening treatment this month!
**Receive a free Skin Booster Cube ($47 value) as our gift to you
with your $100 Purchase in Dermalogica products
Cube contains minis of Skin Hydrating Booster, Extra Firming Booster & Skin Renewal Booster.
*While supplies last!
We now have CHI Hair Dryers & Flat Irons in stock!
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2010 Updated Policies & Procedures
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In order to provide you, our valued guest, with the most enjoyable metroSpa experience possible while improving the quality of our staff's working conditions, we have revised some of our policies. Please review them before your next visit. Feel free to call us with any questions you may have.
- Arrival: Please arrive 15 minutes early fill out necessary forms & relax before your appointment with a cup of tea or glass of wine.
- Children: For the safety of your children and comfort of our other guests, please do not bring them to the metroSpa unless they are receiving a service and you are available to supervise them.
- Cell Phone Policy: As a courtesy to our guests and to maintain a relaxing environment, we ask that you please refrain from using your cell phone while you are here. Please leave it in your vehicle or make sure it is set to the silent mode.
- Credit Card Policy: We accept Visa, MC, Discover and Amex.
- Cancellation Policy: If you need to cancel your appointment we ask that you kindly give us 24 hours notice to avoid a $25 change of appointment fee. Failure to show up for your appointment will result in a full charge of the requested service.
- Guarantee Policy: We guarantee our services 100%. We allow a 3 day window for you to really get used to your hair. We would love to hear back from you within that time if we do need to make any adjustments or changes.
- Product Exchange Policy:
- Unopened/unused product may be returned within 3 days for a cash refund.
- A guest can return any product purchased within 30 days, provided that it is not empty or almost empty for an exchange to another product or for a Gift Card of the value of the product.
- All makeup, nail polish, color marks and sale merchandise are final sale.
- We do not provide cash refunds.
- We do not accept returns after the 30 days has passed.
- Must have original receipt or proof of purchase on file.
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We at My Liege Salon & MetroSpa value your continued patronage with us. We will continue to look for ways to provide extra value to you.
Be sure to check us out on FaceBook for up-to-the-minute news, promotions & appointment availabilities.
Gratefully Yours,
Your MetroSpa Team
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Save 15% off your entire cosmetic purchase of $75.00 or more.
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*Offer Expires: March 30th 2010 **Coupon must be surrendered at time of purchase and cannot be combined with other specials or discounts.
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