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Early efficiency savings at North Ayrshire Council's Social Housing operation
Following a decision to replace a previous mobile solution, within the first six weeks of adopting 1st Touch mobile software North Ayrshire Council had achieved savings of 22% within its social housing responsive repairs operation.
The efficiency savings have allowed the Council's responsive repairs team to carry out more jobs with existing staff while reducing the number of agency staff and vehicle hires.
John McClure, Project Manager for Building Services for North Ayrshire Council,commented:
"Delivering the highest possible service levels to tenants is all important to us. In the current climate, we are interested in exploring ways of achieving efficiencies that support the high standards we set and 1st Touch has helped boost the efficiency of our responsive repairs operation. We are impressed also by the level of service and support they have provided us.
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Mobile technology positively impacts the green agenda at Morrison plc 
Mobile technology from 1st Touch is helping Morrison plc meet corporate environmental goals, whilst delivering wider business benefits. Morrison specializes in responsive repairs for over 500,000 properties, making 2 million visits annually.
Morrison CEO Guy Wakely comments:
" We aim to reduce and conserve energy and minimise and manage waste. With the efficiencies and productivity gains that mobile technology from 1st Touch has introduced into our organisation we are now well on the way to achieving these green agenda goals."
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