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The Welcome Issue                            Vol. 1 Issue 1
In This Issue
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6 Killer Sales Questions
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Greetings!

Welcome to the very first issue of The Glasswerks Gazette, a bi-weekly e-zine where you get the latest news, our most exclusive deals, and quick helpful tips and articles from us at Glasswerks, Inc.!

Because of your loyal partnership and friendship, we have become one of the leading glass fabricators and suppliers in the nation. The Gazette is our "thanks" to you!

Subscribers to The Glasswerks Gazette will:
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  • Receive timely articles & helpful tips on our collective industry, technology, and issues that matter to you
6 Killer Sales Questions for Getting and Keeping Customers (Part 1)
How to Be a Rainmaker BookExcerpted and summarized from the book "How to Become a Rainmaker" By Jeffrey J. Fox

The protracted economic slump has caused significant cutbacks in consumer spending. Now more than ever, individual business owners are feeling the pressure to make every sale count.

For the month of July, we are sharing Jeffrey J. Fox's
6 Killer Sales Questions to help you close more deals in less time.

1. Set the Date
  • Killer Question #1 - "Do you have your appointment calendar handy?
A deceptively simple question pointing to an undeniable truth: You cannot close a deal if you are not in the room. Leaving the date and time of a sales meeting "up in the air" is equivalent to sales-suicide. Mark a date. Prepare your pitch. Deliver.

2. Prevent the Indecisive "No Sale" Standstill

Sometimes a customer will ignore the facts or stay disengaged from the decision-making process, resulting in a "no sale."
  • Killer Question #2 -"Based on the analysis, it looks like you can save $XXX per year with the solution. Can I assume there are probably a number of things that have to be done before you are completely comfortable with this approach? OK, so before we get into this in any depth, can I get your agreement on the analysis? Will you look at the facts and decide for yourself if they make sense?"
To say to the customer "Will you decide for yourself?" is almost rhetorical because the answer is so seemingly obvious: The customer is certainly going to decide for himself, and by agreeing to do so, he eliminates the option of not deciding.

3. Embrace (and Outweigh) the Competition

When a prospective customer discloses she is also considering your competitor for the job, she is really asking, "What makes you different? Why should I buy from you?"

  • Killer Question #3 -"Yes, that is a good company. Would you like to know our points of difference?"
At this point, the customer already knows your competitor's offerings and prices, and yet she has agreed to meet with you. Why? Because there is something about the other company that makes her uneasy. Underscore that unease and say exactly what the customer would be missing if she were to choose someone else for the job. Do this well, and you may close the deal just after these first 3 questions!


If you found this article helpful, we encourage you to it with a friend.

Meanwhile, stay tuned for our next issue where we will list the Final 3 Killer Sales Questions.
We launched The Glasswerks Gazette as a part of our effort to give back to YOU: the community of customers, colleagues and friends we have gained through the years.

If you found the information helpful, please don't hesitate to this email to a friend.

We thank you for your continued support, and hope you enjoyed our very first issue.
 
Sincerely, 
            
                       EdRosengrant                             
   










Ed Rosengrant Signature

Ed Rosengrant

VP-Glasswerks,Inc. 
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