The Sales&Marketing Insider from Hudson Ink

[Volume 10, #288] [www.hudsonink.com] [August 10, 2011]

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The #1 Myth of Getting More Leads

 

I hear it all the time. And it is flat-out wrong. It comes out in coaching calls here. I see it posted on FaceBook, LinkedIn, Twitter, and nearly every Contractor Discussion board.

 

Contractors, understandably wringing their hands, want to know something like, "Hey, do postcards work?" Or, "Is your website getting you leads?" Or, "Anyone tried radio?"

 

They focus on the thing that "costs", that is, the media. They've been brainwashed by the media salespeople who all claim "theirs" is best, cheapest, fastest, blah blah. It's all a crock of crack.

 

What "sells" is the message. Always has been, always will be. A rotten message in any media you choose is still a rotten message. According to Clayton Makepeace, America's highest paid copywriter and marketing strategist:

 

"The media doesn't make the sale. The message does. Therefore,
the way you persuade people to buy never changes."
   

 

 

You can drive thousands to your website using sophisticated SEO strategies, or rise to the top through Google paid listings. Yet if your message is poor, the traffic comes and is gone, leaving you with one very expensive revolving door on your website. Same with 10,000 letters, a dozen billboards, and the glitziest TV ad ever shot.

 

It's not the media, it's the message.

Get that right and the market will respond. The media is merely the delivery vehicle. So, what makes a good message? In the last 11 years of focusing on contractor sales messages and selling a few billion dollars of equipment, this is the gold list. Click for the Top 5 Messages that nearly force prospects to respond. 


  Coaching Club Update  

If you've noticed a radical drop in your online leads starting in October 2010, then again in February 2011, you're not alone. The "Local Search" rules caught nearly everyone off guard. So, we started our OWN research for the contractor nation. As a result, Hudson Ink has gotten hundreds of inquiries regarding local marketing and web searches. 

 

The awesome news is we: a) Have identified the problem, b) Wrote a formula and grading code for you to pinpoint where you're losing leads, and c) Hired an expert to help guide you out of this mess and leapfrog your competitors.

 

She will be the guest expert on this Month's Coaching Call - "Why Your Online Leads are Falling".

 

We expect far larger than normal crowds for this so the call was MOVED to Wednesday, August 17th at the SAME TIME as always (2 PM Eastern, 1 PM Central, Noon Mountain, 11 AM Pacific).

 

This coaching call is a RED ALERT WAKE UP call for contractors. You do NOT want to miss this.


  Sales Meets Marketing  

Marketing is a method by which sales opportunities are created. Marketing can bring you the leads, but if you can't close 'em, what's the point?

 

For the best salespeople, their skills are not natural. They're trained - and train others - to sense when a buyer is in suspended disbelief (a good state by the way) or when they're eager for you to get to the price. They're trained to recognize when they've pushed internal 'buy' buttons, and need to bring out the proposal that second. The transition to the proposal should look as natural as breathing. Yet it's ordered, intentional, and studied.

 

You can't get this good by "winging it." Training is the only way. It helps improve our marketing to homeowners and it'll help you close more sales, at higher prices. Here's how...




  Credibility Equals Sales  

The fact is some techs lack credibility, and without credibility it's nearly impossible to be taken seriously. If you're going to be successful in sales, you're going to need to establish credibility and inspire confidence.  

 

Unfortunately, people skills are often overlooked in service technician training, and that hurts the entire industry. It's ironic that a service technician possessing mediocre technical proficiency, and even questionable ethics, can appear more credible by relying simply on an excellent in-home manner. The tech that might be far more worthy can seem less credible because he lacks the people skills to inspire it...

 

 

  Theater of the Absurd   

 SMI Theater of the Absurd 081011

Hmmm...wonder if that means they sell candy in a candy shop? 

 


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